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Citin Garden Resort by Compass Hospitality

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Citin Garden Resort by Compass Hospitality
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381 Reviews from our TripAdvisor Community

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Showing 303: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Had my friends enjoying summer in Pattaya. Place is within the city so getting around was super easy. Room suits us well, the amenities was perfect for our gateaway. The staff was super friendly. The typical Asian hospitality and care. Definitely checking in back here.

Helpful?
1 Thank Joemarie A
2 reviews
Reviewed 2 weeks ago via mobile

Don't book this hotel. One of my friends lost USD 100 and I lost 4000 baht in this hotel. Bad location. You will end up paying 200 baht everytime you have go anywhere be it walking Street, jomptien beach, bali high, thapparya road or whatever. So at whatever price you are booking this hotel so called resort add another 1000... More 

Helpful?
Thank Nishant A
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Dear Valued Guest Thank you for taking the time to review our hotel and share your experience. We are sorry to hear that you were not completely satisfied with your stay, and for this we would like to apologize. Regarding with our location this was mentioned to our own website that we are about 4 kilometers away from the city... More 

Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

We stayed in two different rooms from October 3 16 to October 5 16. I am truly surprised how a international travel agents like 'Thomas Cook' can book these type of hotels which lacks customer service, courtesy and no security for your valuables. It appears to me that travel agents get good % of commission through this hotel. If you... More 

Helpful?
Thank srskavi
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Thank you for taking the time to review our hotel and share your experience. We are sorry to hear that you were not completely satisfied with your stay, and for this we would like to apologize. I have noted your comments and will be sharing them with our team, it is our goal to improve our services and facilities, ensuring... More 

Level Contributor
5 reviews
Reviewed 4 weeks ago

I had chosen this hotel from the review.The hotels is an okay to stay. The room where I had stayed from 6/10/16 to 9/10/16 was big but dirty.The room were not clean and lighting system in the room was very poor. The room service was very very poor. There are hardly 5 to 6 staffs were available in the entire... More 

Helpful?
Thank Sudip S
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Dear Valued Guest Thank you for taking the time to review our hotel and share your experience. We are sorry to hear that you were not completely satisfied with your stay, and for this we would like to apologize. During check In they had inform to you that hotel is providing you 2 bottles complimentary water and 1 set of... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016 via mobile

It's very sad to leave a Message like this behind. I had a very nice stay at this Hotel until the third day when I realised that my Money was missing. I stayed in this Hotel on the 10th and 11th October. On the third day (12th) before I went down for Breakfast I decided to pack my luggage and... More 

Helpful?
1 Thank Alin S
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Dear Valued guest, As a General Manager of Citin Garden Resort I cannot emphasize how I feel about your comments, on behalf of the entire team at Citin Garden Resort we would like to apologies for the inconvenience caused, your feedback as a guest will give us idea how to improve our service levels and make necessary improvements. I was... More 

Bangalore
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 October 2016

An okay hotel to stay. Its not on the beach as we had expected. About 3 kms from the beach, you can avail a tuk tuk for 50 bahts. Not much in facilities but the staff are very friendly and well trained which more than makes up for the other shortcomings.

Helpful?
Thank Girija_Nagarajan
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Thank you for taking the time to review our hotel and share your experience. It feels great to know that you had a good experience with us ,especially impressed with our service from well trained staff. We have shuttle service given to all guest every hour and we are nearby to Tuktuk station at South Pattaya Road going down to... More 

2 reviews
Reviewed 12 October 2016 via mobile

Rooms are not fresh. They Smell and stink. Far away from the main city and we do not find any Indian food around. Hotel service is good. But little stinky rooms. Swimming pool is small. Hotel offers tuk tuk service.

Helpful?
Thank Nikita P
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Thank you for taking the time to review our hotel and share your experience. I’m glad that our services as you point out are good. We are sorry to hear that you were not completely satisfied with your stay, and for this we would like to apologize. Regarding with our location this was mentioned to our own website that we... More 

Bangkok, Thailand
1 review
Reviewed 2 October 2016

Good value of money to stay here consists of good services, hospitality from hotel staffs and speaking good in English. The location is a little bit far from the beach but it's ok because actually I have travel by my own car. The rooms are quite big and the WiFi works on the room well. Breakfast is good taste but... More 

Helpful?
Thank pmatchima
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort. As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. We certainly hope that your future plans to Pattaya will include Citin... More 

Kochi (Cochin), India
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 September 2016 via mobile

We had contacted the hotel thru mail and booked without seeing the hotel. The stay was comfortable, the staff pleasing and helpful. Breakfast was good.Special mention of Ms.Jing, the front desk executive who went out of her way to ensure we had good experience. Always smiling and helpful, Ms. Jing is an asset for the hotel. Wishing the hotel and... More 

Helpful?
1 Thank bpratheesh
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort. As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. We certainly hope that your future plans to Pattaya will include Citin... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2016 via mobile

I stayed with them from 19th to 21 st sep. the room pics showed on the website is different from what they gave us. It may be a different class but definitely not worth staying. The extra bed that was given was in a very bad state. When complained, staff very courteously says sorry but does not do anything. There... More 

Helpful?
Thank 30shaguftaf
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Thank you for taking the time to review our hotel and share your experience. We are sorry to hear that you were not completely satisfied with your stay, and for this we would like to apologize. I In regards to your room category we provide to our guest the same details of the booking that was booked to us which... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Citin Garden Resort - set amongst a lush Tropical garden - is noted for its tranquility. Yet it lies in the heart of Pattaya on the South Pattaya Road just minutes away from shopping centers such as Central Festival Pattaya, Royal Garden Plaza (home to Ripley's Believe It or Not Museum), Walking Street and more. Our 70 roomed, 5 floored hotel offers 4 spacious types of rooms; the Superior room, Deluxe room, 2 Bedroomed Garden Suite and a 2 Bedroomed Suite. Our rooms are intimate with their dark wood panelling with discreet Thai motif patterns. The swimming pool set amongst the lush tropical garden beckons. For dining, there is the Gazebo Cafe overlooking the pool. Additional facilities include a meeting room that can cater to up to 200 persons, free Wi-Fi throughout the hotel and a free shuttle service with scheduled trips to Tops Supermarket, Pattaya beach, Walking Street and Central Festival Pattaya. ... more   less 

Additional Information about Citin Garden Resort by Compass Hospitality

Address: 148 / 232, South Pattaya Soi 2 | South Pattaya Road, Pattaya 20150, Thailand (Formerly Citin Garden Resort)
Region: Thailand > Chonburi Province > Pattaya
Price Range: ₹ 1,847 - ₹ 3,762 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citin Garden Resort by Compass Hospitality 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Citin Garden Hotel Pattaya
Hotel Style:
#14 Business Hotel in Pattaya
#29 Romantic Hotel in Pattaya
#40 Best Value Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Citin Garden Resort by Compass Hospitality staff and other travellers.
8 questions
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National Capital Territory of Delhi, India
over a year ago
Thorpe Bay, United Kingdom
over a year ago

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Questions? Get answers from Citin Garden Resort by Compass Hospitality staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“accessibility, cheap, clean”
 of 5 bubbles joemariea, 24 Nov 2016 | Read review
“Family 2 Bedroom”
 of 5 bubbles , 6 Sep 2016 | Read review
“Nice room money valued”
 of 5 bubbles johnaW6709NC, 24 Jul 2016 | Read review
“Deluxe Executive Room”
 of 5 bubbles micet2015, 13 May 2016 | Read review
“We had a pool view on second floor great view of the pool”
 of 5 bubbles 255103George, 10 May 2016 | Read review
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