Very average hotel a little bit dated but it is good enough for the price paid. Location is very good, 15 min walk to any where fun. I would go back to NOVA if it is updated/refurbish. The pool is a bit deep for me as I am not a good swimmer
This Hotel does not have restaurants and tea/ coffee making arrangement though in the website it says so. For BF you have to go by car to another property. Never ever stay in this Hotel. The staff are also very rude. The location is also very poor
Thought I would give this hotel a second chance big mistake on arrival had to wait 4 hour before we could check in even tho I had an email one month earlier to say it was all OK to have early check-in and nearly every night there are staff partying out side just below rooms sometimes till early hours of the morning
Stayed in November 2019 Easy check in, had a room with a view of the pool on the fourth floor. Room was a great size, more of an apartment than a room. A kitchen with dining table, lounge area with an additional TV which was a nice touch and a large bedroom. Didn't go for the breakfast option but having said that I didn't see a restaurant. The room service comes from the Irish bar that is attached to the hotel. Nice pool and the wife liked the small gym that is on the ground floor. Main concern was the rooms all seem to be smoking and they don't have balconies. Was a smell of smoke in the rooms and they are definitely showing their age, a bit rundown. All in all it was a reasonable price for the size of the room but we did move after three nights to a hotel more central as it's a bit far from the restaurants and bars in Central Pattaya. …
We would choose to stay in a Nova Hotel group whenever we visit Pattaya (Last month we stayed in Holiday Inn Express Pattaya Central). However, we find that Nova Park Hotel has been poorly managed and service has been on a decline (from previous years). Staff frankly don't care about you and give you the impression your disturbing them. Wifi is weak/slow and requires lots of patience. Security needs attention, as we had been woken up by drunken guests slamming their doors 4 am every morning for 3 straight days. Newer chains have seemed to offer better prices and services.
Best hotel in pattaya, they are very polite, helpful and very responsive to their customer. Room is very clean, big and very luxury. Location is at just city centre everything is near by. Very kind to all customer's problem, by mistake I made my booking in other month and my booking was non refundable, my travel agent deny for date amendment but when I talked to hotel directly they were very helpful and allow me to modified my date even this was against their policy, because they aim is satisfy and help their customer on every step and suitation. Awesome hotel don't go to negative reviews they are just exceptions
I am staying here for the straight 4 th time in this hotel. Surroundings are very nice 7/11 and Family mart are just outside Hotel Campus from where you get almost everything of your daily needs. Laundry service just outside hotel is excellent. Walking around 5-7 minutes distance to beach and also to Central Road. Rooms are very large and good. Microwave, Hotpot, Utensils, Spoon, Fork, Cooking range, etc everything is available in room. In case some one wants to prepare food they can do it very easily. (Just beware that any damage to any of the Hotel items will have severe penalty) Most of the Reception Staff are not cordial. They hardly speak English or understand English. Somehow you need to adjust yourself and keep smiling so that they respond well. Hotel have timely shuttle service on fixed route which is excellent. However, for return service in case you need to be picked from any of the location of their fixed route then you can't get the service. Driver doesn't understand English neither he will respond you even if you see the vehicle passing by and try to stop it. WIFI connectivity in Hotel is good but every time you need to re-log in for connection which is ridiculus. Overall neat and clean hotel. Need to work seriously on their reception staff members…
I have stayed at the Hotel many times staff treat me well,I always book the room with pool view.The room has King Size bed 2 TV rooms its ok.One thing I must say it need to be updated better reception needed for TV room needs better Flatscreen TV as the other ones are old outdated,Bathroom needs work its a pleasant place to stay but needs upgrade on those rooms beside the pool.If the Hotel makes these changes it better for all customers indeed.
Very comfortable, easy access to Family Mart or 7-11 and motorbike rentals. The room is large and equipped with kitchenware, dishes and pans for cooking with kitchenette stove. Nice size bathroom with a good shower. Staff is very attentive and helpful. The pool area is beautiful and good for short laps. My stay at Nova Park was great. The large room with a comfy bed but aircon not cold enough in my room. Housekeeping every day with clean towels and a spacious balcony. There is also an Irish bar and restaurant and a massage shop in the hotel. If you don't like to walk, rent a bike and 15 mins walk to the beach and bar street...good 3 nites stay!!!
Location was not bad , the size of the 2 bedroom apt was decent , staff was rude , they didn’t have an iron in the entire hotel, kitchen lacks equipment , good for people going with friends , for families I would not advise this hotel
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