Acqua Hotel Pattaya
666 Moo 10, Pattaya 2nd Rd., Soi 11, Pattaya 20150 Thailand
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About
#11 of 778 hotels in Pattaya
Location
Cleanliness
Service
Value
Welcome to Acqua Hotel, your Pattaya “home away from home.” Acqua Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Given the close proximity of popular landmarks, such as Beach road (0.3 mi) and Boyztown (0.6 mi), guests of Acqua Hotel can easily experience some of Pattaya's most well known attractions.
Rooms at Acqua Hotel offer air conditioning, a refrigerator, and a minibar providing exceptional comfort and convenience, and guests can go online with free wifi.
24 hour front desk, room service, and baggage storage are some of the conveniences offered at this hotel. A rooftop pool and an on-site restaurant will also help to make your stay even more special. If you are driving to Acqua Hotel, free parking is available.
During your visit, be sure to check out a popular Pattaya ramen restaurant such as Oishi Ramen, which is a short distance from Acqua Hotel.
Best of all, Acqua Hotel makes it easy to experience some great Pattaya attractions like Love Art Park, which is a popular .
Acqua Hotel puts the best of Pattaya at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Meeting rooms
Car park
Internet
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Saltwater pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Rooftop bar
Taxi service
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Trendy
Languages Spoken
English, Thai
Location
97Great for walkers
Grade: 97 out of 100
194Restaurantswithin 0.5 km
35Attractionswithin 0.5 km
Contact
666 Moo 10, Pattaya 2nd Rd., Soi 11, Pattaya 20150 Thailand
Name/address in local language
Getting there
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452Reviews11Q+A13Room tips
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Well located but not high end. It's near nightlife which is good but it makes it noisy from the outside. Also internally it's noisy as thin walls. Pool area is OK. Staff very friendly and helpful. Rooms small and getting tattered. OK mid range option.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I have just returned from a holiday in Pattaya. We have looked at the Acqua Hotel on many occasions but it was usually out of our price range. However, on this occasion, it worked out well for booking. The room was really nice, a little small in places, compared to other hotels I have stayed in, but still, a great room. Nice comfortable bed and a powerful shower, what more do you need. The only downside for me, whether it was just my room, was the slightly loud aircon. With the bed being located directly under it, it made for some interrupted sleep on most nights. Most of the time, I had to turn it off at night. This is my only criticism. The rooftop pool area is very nice, with great views of the area. I can't comment on the breakfast offering as I didn't need it at the hotel, but it looked good from a distance. I would stay again if the price was right for me. The plate of fruit left in the room by the hotel on the last day was a nice touch.…
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Date of stay: November 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel has decent facilities and a good range of options for breakfast. The staff are very welcoming and friendly. If you're someone who loves having one night stands, then it's in an ideal location as the red light district is right around the corner, or perhaps loves to party. If you're a light sleeper and want to relax, I'd recommend finding a different hotel preferably somewhere away from the red light district, as the music from the minibars certainly is very loud and be warned it goes onto until 2am. If you complain to the reception staff, all they do is apologise and mention nothing can be done to prevent it. Worst room is 2513 far corner in second building. Some of the rooms are decent size but very tight if you have a king sized bed, as there isn't much room to maneuver.…
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Great hotel with friendly staff. Old school courtesy with doormen opening doors for you as you approach. Close to all the action of Treetown, LK Metro and Soi Honey but tucked away in a quiet Soi just up from Everest Indian restaurant so peace and quiet when you need it. Rooftop pool is a bonus. Plenty of English speaking TV channels, especially sports channels. Highly recommend!
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Average hotel. Pros-location is close to nighlife,staff are excellent, rooftop pool, nice bathrooms. Cons-rooms are very small, beds uncomfortable, noisy guests in the cheaper rooms, the areas a bit shady and quite noisy.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip: Dont book the cheapest rooms they are a show box
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here dozens of times, the bellboy says “welcome back sir”. I’ve sent hundred of people to them and honey group in general. Quite aware of the 2 pm check in time I turned up at 11.30 as often they might have a room available. I prepaid 6 nights via agoda as it was past the cancellation window when I turned up. Instead of telling me my room would not be available until 2 pm the started processing all the paperwork. Passport copy, singing the agreement etc. what a delight I thought. Then I was told to come back after 2pm, and even then the lady said she could not guarantee a room would be available. They’d already signed me in and my money was gone. She should have been honest and told me to come back at 2pm and then process the paperwork triggering payment to the company. I simply got my bag, booked another hotel, ordered a Grab taxi and was on my way having put down the lost money to experience. …..and whilst I was waiting for my taxi to new accommodations the bellboy came running out and said “Sir, your room is available now” Just a filthy staff member probable doing her best to lose customers when clean ready rooms had been available all the time. I just knew she was lying….…
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
screams, screams and screams, doors slamming and girls drunk until 4am from the room across from mine on the fifth floor. At first I didn't give much importance, but after 9 nights in this condition, I politely asked if I could change the room to another floor. Incredibly, the girl at the front desk showed no interest in my discomfort, in fact she made me feel like I was the problem complaining about some noise, and change the rooms many time was not good. (What does such a sentence mean? I still can't understand it now). I have always considered the staff of this hotel to be very polite and professional, but this girl has deeply disappointed me with her bad attitude, difficult to comment on. She immediately told me if I wanted another room I could go to the second floor, this was not a problem for me, but I thought it was at least a decent room, instead I found myself in an unclean room, the bed was full of small dead ants, the blankets smelled like that room hadn't been open in months but the worst thing was in front of the window exactly 3 meters away i had a building with 2 windows looking into the room and bathroom basically it was like being walled up in the room, i had no view and no i couldn't even open the curtains, i think it was the worst room in the whole hotel, basically it was like being locked inside in a basement and i think that room was never even assigned to anyone , given the dust present, the musty smell of the sheets and the dead ants ... honestly I have never felt so humiliated and mortified in my entire life, considering that I have been a customer of this hotel for several years, I was really very mortified. I wanted to leave but the girl at the reception with a really snooty attitude told me that I would not receive any refund. So I kept the room and went to sleep in another hotel. Too bad because my check out scheduled for March 12 took place regularly, but I would have had to return in Pattaya on March 20 and stay until May 7, or about 48 nights, now unfortunately I will have to look for a different accommodation.…
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
The staff were very polite, friendly and helpful, especially the beautiful lady at reception! The rooms were clean, attractive and comfortable. The rooftop pool was well maintained, the small gym was in good condition and the sauna was welcome. I would recommend it to friends. The breakfast was generous and nicely cooked.
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
Room Tip: the rooms can be slightly noisy at night, so if you are a light sleeper try to get a room on the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Chalermrat B Manager, แผนกบริการทั่วไป / บริการส่วนหน้า at Acqua Hotel Pattaya
Responded 8 Nov 2020
Dear Khun Thomas E, Thank you for taking time to fill in the guest’s comment for our property. We do highly appreciate your comment. We will keep continue our quality of service to meet with guests expectation & will share your comment to our team. Please do not hesitate to contact us if you should have any further queries. Your Sincerely Chalermrat B. (Gift) Guest Experience Manager Acqua Hotel,Pattaya dor@spgrouppattaya.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I always stay at this hotel now in Pattaya it suits me . But i have to say the food was awful on this stay . Cost cutting food and not cooked properly . Shame . the rooms are clean and comfortable and the staff friendly , location perfect !
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Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chalermrat B Manager, แผนกบริการทั่วไป / บริการส่วนหน้า at Acqua Hotel Pattaya
Responded 8 Nov 2020
Dear 606billl, On behalf of Acqua Hotel’ Management, Please accept our sincerest apologies for the inconveniences and unpleasant feeling you experienced in our hotel In order to enhance our service quality, your issues will be addressed to concern department head for improving and ensure we can continuously strive to surpass your expectations. Please do not hesitate to contact us if you should have any further queries. Your Sincerely, Chalermrat B. (Gift) Guest Experience Manager Acqua Hotel,Pattaya dor@spgrouppattaya.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is closed, see the reviews on the most common booking sites. I do not understand why it is still on the booking sites. I received a message from Booking.com that my reservation is canceled and the money returned. I hope they open again and welcome guests.
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Date of stay: August 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Supaporn K Manager, แผนกบริการทั่วไป / บริการส่วนหน้า at Acqua Hotel Pattaya
Responded 8 Nov 2020
Dear RalphM75nl, On behalf of Acqua Hotel’ Management, Please accept our sincerest apologies for the inconveniences and unpleasant feeling you experienced in our hotel In order to enhance our service quality, your issues will be addressed to concern department head for improving and ensure we can continuously strive to surpass your expectations. Please do not hesitate to contact us if you should have any further queries. Your Sincerely, Chalermrat B. (Gift) Guest Experience Manager Acqua Hotel,Pattaya dor@spgrouppattaya.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$34 - $46 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChonburi ProvincePattaya
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Frequently Asked Questions about Acqua Hotel Pattaya
Which popular attractions are close to Acqua Hotel Pattaya?
Nearby attractions include Chheena Fashion (0.5 km), CentralFestival Pattaya Beach (0.5 km), and Style'n'Style (0.5 km).
What are some of the property amenities at Acqua Hotel Pattaya?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Acqua Hotel Pattaya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Acqua Hotel Pattaya?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Acqua Hotel Pattaya?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to Acqua Hotel Pattaya?
Conveniently located restaurants include Robin Hood Tavern, Horizon, and Longhorn Steakhouse & Grill.
Are there opportunities to exercise at Acqua Hotel Pattaya?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Acqua Hotel Pattaya have airport transportation?
Yes, Acqua Hotel Pattaya offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Acqua Hotel Pattaya?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Acqua Hotel Pattaya?
The staff speaks multiple languages, including English and Thai.