The location is great, near the beach and right off of the north and south songthaew lines. Easy to get anywhere in Pattaya. All of the staff were friendly and kind. Breakfast buffet was good and common areas were all nicely kept. The room I booked, Deluxe Urban, was basic and nothing special. The bed was comfortable and the room was clean. It was in need of a little maintenance in the bathroom but nothing that was a deal breaker. If you can get a good deal on this hotel there is certainly nothing wrong with it.
Beautiful hotel, good and friendly staff. Very clean and good security. Good selection of food and drinks. Highly recommend as it’s value for money. Walking distance to all the entertainment locations , malls and local food shops. Thumbs up for management and staff that makes a comfortable stay.
Comfortable place. Employees are courteous and attentive. Fitness has enough equipment. The swimming pool looks like a salt water pool. It has a suitable pool length. The scenery from the room or the rooftop restaurant is beautiful. The food and mocktail are delicious. enough parking Convenient transportation because it is at the beginning of the beach. Don't worry when the car is stuck.
Bad experience ...held us back for 1 glass missing..finally had to pay for it.. Small rooms..Will never ever recommend anyone to stay.. they don't understand English well and cannot provide anything if needed by the guests
Location was very safe, and not down an alleyway as some of reviewers commented. 5 mins left to beach road, and 5 mins right to lively local massage services, and cafes. right opposite the hotel is a 'bar' with ladies, but it isn't loud at all as rooms on other side of hotel. pool is clean but in the shade, the balloon dog status obscures view of the sea. check-in was bit slow and too much paperwork to get through. service is normal Thai politeness, and they were not knowledgeable for trips outside pattaya. breakfast was wide enough range of breads, chinese rice/veg, fruit. we liked the local coconut desserts. the lobby restaurant was okay for local thai fare, while upstairs PIPPA is quite posh. we stayed 2 nights and took a taxi straight from BKK airport. hotel is considered large and well-known for pattaya, so we had little issue finding it.…
Excellent location, close to the beach and big shopping malls-Terminal 21. The vibe is a cross between a business hotel and a beach hotel. It's a steal for its price. The facilities are excellent, yet the breakfast is mediocre.
We checked in on the 15/10/22 and when we arrived we were told all our rooms were on different floors and we specifically asked for same floor, finally got it sorted. Rooms are not as clean as stated on there website and maintenance is non existent, come on you’ve had two plus years to sort your stuff out. Rust stains on the walls in shower drains filthy half a cleaning job. Had breakfast down stairs yesterday morning and asked for 2 fried eggs that said don’t have even though I can see eggs, then the so called chief brings me 2 eggs she pulled from the warmer that my dog would not have eaten and I said not eating those as they’d been there for 40 minutes. Cleaner rushes through doesn’t change sheets doesn’t replace toiletries yet hotel rates are high. It was a better breakfast out on beach road.…
The hotel is very Cook. Services like reastourant, pool, gym and breackfast realy wow! Room is well kept, and all staff polite ad Always available And Pippa restournat on top terrace give you a realy good option for glamour dining! Sunset approved!!!
This was a great experience. Everyone was amazing especially Harley. I will stay here every time I visit. The buffet is amazing and so is the customer service. I really enjoyed my time here. It's close to the beach and everything else.
we arrive early in the morning and the staff were kind enough to get the room with free upgrade we spend over the week here fell like the xecond home of us the only small thins that i can't say = the breakfast eare was full of the guests