Located in the heart of the action, Ibis Pattaya provides a welcomed break in the city that rarely sleeps. Steps away from Pattaya Beach, the hotel fuses together a relaxing tropical seaside holiday and a vibrant city life. A place where guests can happily retire to after a whole day out. Warm smiles at the reception 24/7. Snacks and drinks at any time, day or night. Breakfast from 4 am to noon. 254 Comfy rooms with Wi-Fi Internet access.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Thai
Location
463/79 Moo 9, Pattaya Second Road, Pattaya 20150 Thailand
Name/address in local language
ibis Pattaya
1,693 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The hotel in the days before the end of the year was completely full and very busy, so busy that it was very difficult to find a clean table in the dining room to fill the breakfast buffet with what was gone. The rooms are like any Ibis with comfortable beds, TV, air conditioning and a small refrigerator. The window does not open, so you have to breathe air from the air conditioner the whole time you are in the room. In short, there is no fresh air in the room, except if you are lucky and get a room with a balcony (only in the rooms facing the pool), the room itself has parquet, but the carpets in the hallways - they need to be replaced!!! The elevators are probably very old. One is always out of order (especially at night). The staff at the reception is very busy almost 24 hours a day, but very professional. I would like to point out that if you are a Gold or Platinum member of the Ibis/Accor chain, you will not receive any preferential treatment at this hotel except for a one-time soft drink coupon that you will have to download from the app on your phone and redeem at the bar.
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Date of stay: December 2024
Value
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Location
Cleanliness
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Sleep Quality
Trip type: Travelled with friends
Room Tip:room with balcony facing pool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guntalee Thongsen, Other at ibis Pattaya
Responded 3 weeks ago
Thank you for bringing this issue to our attention. We apologize for the inconveniences you encountered during your stay. We will share your feedback with our team and make the necessary changes. We hope you will choose to stay with us again, so we can show you our true level of service. Sincerely, ibis Pattaya
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ibis Pattaya is a compact and budget-friendly hotel, perfect for travelers looking for convenience and value. Its location near key attractions, including Terminal 21 Pattaya, makes it ideal for groups or those traveling as part of a tour.
The hotel’s proximity to shopping malls, restaurants, and local attractions ensures guests have everything they need within easy reach. With its comfortable accommodations and affordable pricing, ibis Pattaya offers a practical choice for group stays or anyone seeking a hassle-free experience in the heart of Pattaya.
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Date of stay: December 2024Trip type: Travelled on business
Room Tip:Parking available
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guntalee Thongsen, Other at ibis Pattaya
Responded 3 weeks ago
Thank you so much for your review of our hotel. We truly value your feedback and look forward to welcoming you back to our hotel in the nearest future. Sincerely, ibis Pattaya
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Hotel is at walking distance to sea as as well as market area. So location is superb. All basic amenities available in room.
Room size is small. Negative thing was lighting in room which needs to be brightened up as existing lighting is dull. Nice lobby area.
Keeping in view location and price range which was very reasonable, hotel can be categorised as Outstanding.
Staff very nice and helpful but not very comfortable in English/Hindi so issues in communication were there.
Suggestion would be to add few vegetarian food dishes in breakfast and to categorize veg and non veg food distinctly. This will be extremely useful for travellers from India. Nonetheless lndian resturants serving vegetarian food are in close proximity.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This's not my first experience at Ibis Pattaya, which is a nice budget hotel in the area. Most of functions were at my expectation. However, there're somethings must be improved. 1) The WiFi signal was unstable, although it's strength when it worked. 2) The hotel provides 2 elevators and there is an automatic alcohol hand spray in each elevator. But the spray machine in the right hand side elevator didn't work. Perhaps it's out of order or maybe just running out of alcohol, but it didn't work through 3 days of my stay so I wonder about how the hotel looks after the equipment and utilities in the hotel ? 3) On Sunday morning, when I took a lift from my 5th floor down to the lobby the lift stopped on the way at the 3rd floor to receive 3 foreigners which is shocked for me because all of them didn't wear a sanitary mask !! This means the hotel do not make strong advice nor warning enough when the guest check in that wearing a mask is a 'MUST' whenever the guest is out of the guestroom.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vikrant Chauhan, Other at ibis Pattaya
Responded 29 May 2022
Dear jaroonphan2011 It is absolute pleasure to have you at ibis Pattaya hotel and thank you for considering us for your holiday destination. I am happy to learn that you found overall experience delightful and enjoyed a quality time during the period. On the contrary, I have noted your concerns related to weak signal of internet and dispenser was not refilled on time. My sincerest apologies for the shortfalls and we appreciate your attention for bringing these points to our attention. Please rest assured as we will take immediate action to improve in all aspects to ensure our guest feel relax as same as at the home. Further to add, the wear mask policy has been strictly imposed at the property and we are doing everything to ensure that everyone comply with rules. I am sure you have seen the signs placed all over in the hotel as well as our staff constantly asking guests to wear mask the moment we see anyone not wearing it. Thank you once again for giving us detailed information and at ibis we always take our guest comments seriously to implement our services. I hope you will see these better changes on your next visit. Sincerely Vikrant Chauhan Operations Manager.
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Overall the hotel provides a good basic service at a reasonable price. The staff are all nice and always helpful. The rooms are small, as are the bathrooms, but have most of what you need. One thing I didn't like was not having an area with a desk and chair that I could sit at to work on my laptop. Maybe I could have this if had chosen a higher room category.
Since the ibis Business Card was downgraded from ALL Gold to ALL Silver it appears that I'm no longer able to enjoy a beer as my welcome drink. I find this surprising as when I stayed at the ibis Styles Bangkok Sukhumvit 4 a few days ago they gave me two beers and a small bowl of complimentary peanuts to go with it! It seems so cheap that a loyalty member can have a soft drink or a cup of coffee but not a beer. Sometimes the small things are what get noticed most.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very good location for either walking to the beach or shopping centers. Very good service from staff as well. A female staff at the restaurant name Fern was very capable and impressive as she recognized us and provided good service. Room with balcony was nice.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guntalee Thongsen, Other at ibis Pattaya
Responded 3 Nov 2024
We love to hear that you enjoyed your recent stay with us. We look forward to welcoming you back to ibis Pattaya in the nearest future!
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Overall, a good stay but nothing to write home about. When we arrived they were repairing tiles just inside the front door so you and your luggage have to navigate around that. Employees seem a bit rushed even with us being the only customers in line. The room is fine but I would consider it too small for the price with the vast amount of cheaper rooms available in Pattaya. Swimming pool is OK but overrun with children diving in and no supervision. Breakfast, save yourself the money and eat out. Eggs, chicken sausages, noodles, chicken on a stick, rice, salad, toast, croissant, fruit, cereal, juice. Sounds like a good selection but there is much better available outside for cheaper. The food had nothing to it really and you are contending with a lot of guests. My biggest gripe was that the only plugs in the room was in the far corner away from the beds. Not good in this day and age where people keep their devices on charge and nearby throughout the night. When the alarm goes off you have to go to the opposite side of the room to snooze it unless you have a 3 metre charging cable. My cable is 2 metres and it couldn't stretch to the bed. Anyway, the hotel is quiet at all times and staff are friendly but I think there is alot that could be improved to make it worth the price. One final word of advice, be careful where you park your car. I parked in the lot near the hotel and saw a husband and wife of a different Asian nationality whack cars on both sides with their rental car doors. 2 slim people but opened the doors as wide as they could hitting other cars and did not even flinch. I guess it is normal behaviour for them. Be careful.
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Date of stay: February 2023Trip type: Travelled with family
Room Tip:As I mentioned, be mindful of parking your car due to the behaviour of other customers.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alisa Operations Manager, Other at ibis Pattaya
Responded 19 Feb 2023
Thank you for your time to review, all your comments are important and we will improve more. We wish that you will choose to stay with us again when you come to Pattaya.
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Hotels in Pattaya The location is about 300 meters from the beach road, about 300 meters from Terminal 21. It's a pet friendly hotel with an affordable price. The hotel divides rooms between guests without pets and guests with pets.
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Classic standard Ibis quality. There is every comfort in the rooms. Air conditioning was working fine Wifi works well throughout the hotel. They left 2 bottles of water in the room every day. It has a small pool. There isn't much to eat for westerners at the breakfast buffet. Fried eggs, croissant, melon, watermelon, tea and coffee are what I can choose. The rest is for the people of this region. In terms of location, it is a 6-7 minute walk to the beach. Right in Soho and restaurants. Terminal 21 shopping center is a 6-7 minute walk away. It is an extremely affordable hotel in terms of price and service. I advise.
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Friendly Service from Reception through the breakfast and Housekeeping , cozy pool for kid and family. The location is very convenience to reach shopping mall, convenient store and nice cafe or restaurants close by. Such a good relax after long day driving , good choice for Pattaya hotel.
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guntalee Thongsen, Other at ibis Pattaya
Responded 26 Nov 2024
We are so glad to hear that you love your stay with us. Can't hardly wait to welcoming you back to Pattaya.
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Dear leuan G,
Greetings from Pattaya, please note that every additional guest that is invited to the hotel, on your behalf, you need to register them at the front desk reception, be family member, friend etc. Thank you for asking and please feel free to ak anything further upon check-in.
wishing you a safe trip and looking forward to welcoming you.
Sincerely,
Pablo Lopez
General Manager
Dear Guest
We are not an ASQ ( Alternative State Quarantine) hotel. ibis hotel is certified by the Accor ALLSAFE and SHA (Amazing Thailand Safety and Health Administration).
Thank you and wishing you a safe journey
Hotel Management
There are more places to choose from in the Pattaya area.
PRICE RANGE
₹3,143 - ₹4,452 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
254
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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