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Shangri-La Hotel, Chiang Mai

Booking.comUS$ 173*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 204*
US$ 173*
US$ 204*
US$ 172*
US$ 204*
US$ 172*
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Shangri-La Hotel, Chiang Mai
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1,922 Reviews from our TripAdvisor Community

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Showing 1,540: English reviews
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Reviewed 1 week ago via mobile

George in the Horizon Club lounge was wonderful, taking excellent care of us with local recommendations as well as making reservations for us at the Shangri-La in Bangkok for the next part of our holiday. He worked diligently on the reservation and even had us upgraded and provided for massages for the whole family- a wonderful way to end our...

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Helpful?
1Thank ray w
Stanley, Hong Kong
Reviewed 1 week ago via mobile

Afternoon Tea Buffet at The Lobby Lounge, Shangri-La Hotel, Chiang Mai - It was the third day of Songkran (Thai New Year) and my wife and I decided to stay indoors to avoid getting doused by groups of young and old (and, at times, drunk - from moonshine Thai whisky, so I was told) waiting to ambush everyone who happens...

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Helpful?
1Thank SAS820
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear SAS820, Thank you so much for taking the time to share such a comprehensive review of your stay at Shangri-La Hotel, Chiang Mai. Indeed, it is such a pleasure to read through your detailed description of the dishes displayed at the "Afternoon Tea Buffet", held every Saturday in our lobby lounge, and I am so happy that you really...

Brisbane, Australia
Reviewed 1 week ago via mobile

We stayed at the hotel for 3 nights as part of our honeymoon. Our room was beautifully set up for us and our housekeeper Joe was so kind and made sure our room was perfect for us when we returned. He left us lovely notes on the bed.

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Helpful?
Thank re85
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear re85, Thank you very much for sharing your recent feedback with us. I am very pleased to read that you had a wonderful stay in Shangri-La Hotel, Chiang Mai, and even more to learn that we were your resort of choice to celebrate your honeymoon. I am glad as well that you found the rooms comfortable and spacious, and...

Cardiff, United Kingdom
Reviewed 1 week ago via mobile

Nice hotel, good location, five minutes walk to Night Bazaar If your holiday is to eat,drink and be merry, breakfast here is Fab, Drinks and food at Shangrila-La executive lounge were worth an every penny. Staff are really helpful. Big room, nice bathroom.

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Helpful?
Thank dararat2016
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear dararat2016, Thank you so much for staying at Shangri-La Hotel, Chiang Mai and for sharing this review. It is wonderful to read how much you enjoyed your stay in our beautiful urban resort, with its comfortable rooms, its cuisine and delicious breakfast. I am also extremely pleased to note that my team welcomed you so warmly and readily assisted...

Southampton, United Kingdom
Reviewed 1 week ago

As you would expect from the Shangri-La group, an excellent experience. We upgraded to the 11th floor which was good. Excellent service and good food. Not cheap, but what do you expect? Good comfortable rooms with soft beds. The pool is lovely but can get very hot. The kiddies' pools is a shaded, cool retreat, but could be cleaner.

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Helpful?
Thank Peter D
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Peter D, It is always nice to receive such great reviews from our valued guests and thank you for taking the time to post it. I am pleased to learn that you thoroughly enjoyed our Horizon Lounge and the exclusive service delivered by our dedicated team, along with our beautiful tropical pool. We hope to see you back again...

Reviewed 2 weeks ago

Excellent in every way- especially the staff. We paid a little extra ( not that much when you consider we didn't need to eat out once) for the club horizon room. The drinks and "canapés" were more like a restaurant dinner buffet! absolutely gorgeous. Waited on hand and foot. The staff are the best I have experienced anywhere and I...

Review collected in partnership with shangri-la.com
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Helpful?
1Thank Chiddlers
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Chiddlers, Thank you for taking the time to share your feedback following your recent stay at Shangri-La Hotel, Chiang Mai. It is wonderful to read such great review about your appreciation for our exclusive service offered at the Club Lounge with our dedicated team, who join me in thanking you for your generous commendations. We look forward to welcoming...

Ayr, United Kingdom
Reviewed 3 weeks ago

Stayed here for 5 nights at the end of March beginning of April 2017. This is an excellent hotel. all the staff we met in the hotel were great and really friendly and always willing to have a chat. The décor throughout the hotel is fab. the food was good also. the room was excellent and the housekeeping also. The...

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Helpful?
1Thank Roy I
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Roy I, Thank you so much for staying at Shangri-La Hotel, Chiang Mai and for sharing your recent feedback. It always a great pleasure to read such wonderful comments from valued guests like you and we are most delighted that you enjoyed our beautiful urban resort, along with its cuisine, its facilities and most especially, the heart-warming hospitality displayed...

Vancouver, Canada
Reviewed 3 weeks ago via mobile

Had an excellent stay here l. The f and b really rocks and the Lin took excellent care of us. The rooms were clean was relaxing. So much to do in the city! Find yourself and alignment. Your spirit kind of vibe. Nice food amd drinks!

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Helpful?
1Thank janejale123
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear janejale123, We are so glad to hear about how much you enjoyed your recent stay at our beautiful urban resort. Your words of appreciation for our comfortable, clean and spacious rooms, for the excellent dining experience, along with our dedicated staff, are extremely well received. We truly believe in delivering hospitality from heart and I shall certainly pass on...

Reviewed 3 weeks ago

Chef Pool cooked very good pached eggs on April 01 breakfast. The best for me in the last 5 years. Thick egg white wall with no tails and with smooth skin. Egg yolk was slightly runny in response to a medium cooked order.

Review collected in partnership with shangri-la.com
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Helpful?
Thank KT T
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear KT T, Thank you for posting your review following your recent stay at Shangri-La Hotel, Chiang Mai and for sharing such great comments. We are more than pleased to learn that our chef made your breakfast so amazing, and that you extremely enjoyed it. We hope to see you back again in the near future and please, feel free...

Burnaby, Canada
Reviewed 3 weeks ago

I travel a great deal internationally for business and pleasure and our recent family stay at the Shangri-La Chiang Mai was my best experience ever! It is a fabulous top end hotel. The service level of the staff was top-notch. A special shout out to the Horizon Club team of Praew, Bow, Fai, Dear, Wenya, Kath and Mint, front door...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Robert W
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Robert W, I am so glad to hear about how much you and your family enjoyed your recent stay at Shangri-La Hotel, Chiang Mai and I thank you for sharing this review. Your words of appreciation for our heart-warming hospitality consistently displayed by our colleagues is extremely well received and represent a great motivation to continue to deliver that...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located on Chang Klan Road, the Shangri-La Hotel, Chiang Mai is within easy walking distance of the city's famous Night Bazaar. Situated in a lush garden setting, the hotel is just a 10 minute drive from Chiang Mai International Airport. It also enjoys close proximity to fascinating museums, cultural centers, and Chiang Mai's numerous temples, shops and boutiques. ... more   less 

Additional Information about Shangri-La Hotel, Chiang Mai

Address: 89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: ₹ 9,529 - ₹ 17,373 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Chiang Mai 5*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Shangri-La Hotels and Resorts, Hotels.com, Hotwire, Agoda, Travelocity, Priceline, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Shangri-La Hotel, Chiang Mai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Chiang Mai
Chiang Mai Shangri La
Hotel Style:
#4 Business Hotel in Chiang Mai
#10 Spa Hotel in Chiang Mai
#11 Family Hotel in Chiang Mai
#13 Romantic Hotel in Chiang Mai
#13 Luxury Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Chiang Mai staff and other travellers.
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Questions? Get answers from Shangri-La Hotel, Chiang Mai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the club floor upgrade”
KmlMf, 19 Mar 2017 | Read review
“Ask for the mountain view”
Palistingirl, 19 Mar 2017 | Read review
“I would definitely upgrade to the horizon floor”
Trina154, 9 Mar 2017 | Read review
“go for the club level”
JenSlw, 22 Feb 2017 | Read review
“Worth booking the Horizon Club Floors....”
robertalansmith, 20 Feb 2017 | Read review
5 of 5
Booking.com
US$ 173* /night
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Expedia.comUS$ 172
Shangri-La.comUS$ 172
HotelQuicklyUS$ 204
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Prices are for 1 room, 2 adults
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