Lotus Hotel Pang Suan Kaew
21, Huay Kaew Road Suthep Subdistrict, Mueang District, Chiang Mai 50200 Thailand
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About
#187 of 517 hotels in Chiang Mai
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Lotus Hotel Pang Suan Kaew is one of Chiang Mai's leading convention hotels, situated in the heart of the city. The hotel's location is unique, sitting adjacent to Kad Suan Kaew Shopping Complex and just a walking distance from Nimmanhaemin rd. Surrounded by Chiang Mai's best attraction and entertainment facilities, guests really are spoilt for choices.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Coffee shop
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Sauna
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Gift shop
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Safe
Seating area
Telephone
Bottled water
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Great View
Languages Spoken
English, Chinese, Korean, Thai
Location
21, Huay Kaew Road Suthep Subdistrict, Mueang District, Chiang Mai 50200 Thailand
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Chiang Mai Intl Airport
2.7 km•
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Car Hire
70 Restaurants
within 0.5 kilometers
Reviews
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Detailed Reviews
It's an old big hotel that has been partially restored and rebuilt. It's very big and it still has some old details from the past.
The lifts are not enough for all the rooms and customers that it can handle and sometimes you have to wait a long time to take one. Breakfast is not the best in the world but it's cheap.
You must take a tuk-tuk everywhere because it's far from the city center but it's worth staying here because it's cheap and because the rooms are so retro and vintage that you're going to love it. The AC and light controls may have come from the Star Trek series in the 1960s.
The lifts are not enough for all the rooms and customers that it can handle and sometimes you have to wait a long time to take one. Breakfast is not the best in the world but it's cheap.
You must take a tuk-tuk everywhere because it's far from the city center but it's worth staying here because it's cheap and because the rooms are so retro and vintage that you're going to love it. The AC and light controls may have come from the Star Trek series in the 1960s.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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An old but interesting hotel. Nice rooms but a bit worn. We traveled during the low season at a very favorable price so it is unnecessary to complain
It's good. Can advise on taking moped taxis or taxis via the apps Bolt or Grab
Massages are cheap in the temple areas
It's good. Can advise on taking moped taxis or taxis via the apps Bolt or Grab
Massages are cheap in the temple areas
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Är du allergisk och känslig för mögel, ska du nog undvika detta hotell. Svartmögel i badrummet är...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The property is huge if not humongous. Has a old charm to it, staff are polite and efficient, pool is large and clean. Rooms are very large with great view. Toiletries provided are not of good quality though the bathroom was in good shape. Decor was classic and has a sense of grandeur to it. My room was clean and so was the bed. I personally prefer classic/vintage over modern hence liked the place a lot.
Location is nice as well with the city centre within walking distance.
Location is nice as well with the city centre within walking distance.
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Date of stay: January 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Pool closes at 8.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Everything in this hotel is about money.
The staff at the reception has very poor communication, service and hospitality skills. Almost all of them are always looking down in their computer or papers. They should be looking at the faces of the customers smile, say "good morning or hi" and ask "how can I help you? When one asks a question, they never have a positive answer or good answer. Well, it starts from the manager, I guess she is the manager (black very short hair) because they always refer to her for any question.
Not a bottle of complimentary water to drink in the room. Every hotel has 2 everyday.
Do not tell the customer, "we don't lend iron to guests, put your pants in the bag and it will be ironed for a fee” This hotel should have an ironing room if they cannot lend an iron to any customer.
On my tour pick-up I was told, "if you want to make a call, you have to pay 20 baht, it is not free." A big hotel should have a concierge who can provide local call service.
Food in the buffet restaurant is very poor! Same food everyday.
The staff at the reception has very poor communication, service and hospitality skills. Almost all of them are always looking down in their computer or papers. They should be looking at the faces of the customers smile, say "good morning or hi" and ask "how can I help you? When one asks a question, they never have a positive answer or good answer. Well, it starts from the manager, I guess she is the manager (black very short hair) because they always refer to her for any question.
Not a bottle of complimentary water to drink in the room. Every hotel has 2 everyday.
Do not tell the customer, "we don't lend iron to guests, put your pants in the bag and it will be ironed for a fee” This hotel should have an ironing room if they cannot lend an iron to any customer.
On my tour pick-up I was told, "if you want to make a call, you have to pay 20 baht, it is not free." A big hotel should have a concierge who can provide local call service.
Food in the buffet restaurant is very poor! Same food everyday.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staying in this hotel is an experience…
When you arrive, you kind of sense it, but not sure what is it and where it will go…
A ship-shaped interiors, the wooden decorations, the elevators and the whole setting brings you 50 years back in time. When you cross the entrance door It feels like you just took a time travel machine, and everything around you is stuck in time, fascinating and spooky. :)
The room we had was great, spacious, with the bedroom section and a small living room with a huge glass wall (yes, the widows are huge and rooms are very bright) we could see the Nimman neighbourhood and the Doi Suthep. We had a small “control board” next to the bed (like from the SiFi 80s movies :)) from which you could control the lights and the AC.
Just after our arrival, they spontaneously brought us some refreshments and fruits.
On our first day, we found out that the location was great. Nimman neighbourhood is just a shot walking distance. One of the best massage places is around the corner and many other services and interesting things are at your fingertips. Nearby check the massage place Varalee massage (take the appointment), the Third place coffe and make friends at Jack Lucy 22).
The Old city can be reached with a short walk or if you are in the center of the Old City a tuktuk ride will cost 150-200 baht.
We enjoyed very much our stay, also because it was old fashioned but with very kind staff. Everything is so unreal that looked like a fantasy movie scenic design.
Don’t get discouraged by surroundings as it’s a nice place for a pleasant stay in Chiang Mai.
When you arrive, you kind of sense it, but not sure what is it and where it will go…
A ship-shaped interiors, the wooden decorations, the elevators and the whole setting brings you 50 years back in time. When you cross the entrance door It feels like you just took a time travel machine, and everything around you is stuck in time, fascinating and spooky. :)
The room we had was great, spacious, with the bedroom section and a small living room with a huge glass wall (yes, the widows are huge and rooms are very bright) we could see the Nimman neighbourhood and the Doi Suthep. We had a small “control board” next to the bed (like from the SiFi 80s movies :)) from which you could control the lights and the AC.
Just after our arrival, they spontaneously brought us some refreshments and fruits.
On our first day, we found out that the location was great. Nimman neighbourhood is just a shot walking distance. One of the best massage places is around the corner and many other services and interesting things are at your fingertips. Nearby check the massage place Varalee massage (take the appointment), the Third place coffe and make friends at Jack Lucy 22).
The Old city can be reached with a short walk or if you are in the center of the Old City a tuktuk ride will cost 150-200 baht.
We enjoyed very much our stay, also because it was old fashioned but with very kind staff. Everything is so unreal that looked like a fantasy movie scenic design.
Don’t get discouraged by surroundings as it’s a nice place for a pleasant stay in Chiang Mai.
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Date of stay: February 2024Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stalinist huge antique from the EarlyDays of Tourism. No exterior lighting in dodgy area at night. Naked male loitering outside. Difficult to access by walking even though close to the Old Town. Check in / out efficient. Every electric socket in the room worn smooth and useless be decades of use
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Date of stay: February 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: dont stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The pictures shown for this hotel may have been taken years ago when the hotel was in its prime. The price was so low and that should tell you something.
It is a huge convention/tour group hotel attached to a ghost shopping complex. Very run down, dated, poorly maintained, dirty and eerie actually. No services, no restaurant, just a bar in a lobby that can offer a limited menu. sort of isolated from shops, restaurants and bars. The gym area has old machines and is shabby. The staff is NOT deliver the typical friendly and welcoming Thai service. The pool is very large and nice but the pool area is poorly maintained. The decking around the pool needs to be refinished, there are hardly any chaise longes to sit on and the ones they have are dirty, cheap plastic loungers.
It is a huge convention/tour group hotel attached to a ghost shopping complex. Very run down, dated, poorly maintained, dirty and eerie actually. No services, no restaurant, just a bar in a lobby that can offer a limited menu. sort of isolated from shops, restaurants and bars. The gym area has old machines and is shabby. The staff is NOT deliver the typical friendly and welcoming Thai service. The pool is very large and nice but the pool area is poorly maintained. The decking around the pool needs to be refinished, there are hardly any chaise longes to sit on and the ones they have are dirty, cheap plastic loungers.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I went to this hotel to use the pool on a sunny day to relax. I am backpacking and I like to treat myself now and then to a more luxurious hotel pool to wind down. I don't have a lot of good to say about this place other than the size of the pool. It's huge and seemed clean enough. However, they wouldn't allow us to use the WiFi because we weren't hotel guests. I paid to use the pool so I am still a paying guest. In this day and age it's absolutely pathetic not to give out a WiFi password, seriously?! The staff were miserable and de motivated. There were about 6 plastic loungers and all the rest were just chairs so I couldn't actually even lay down as people had claimed all the loungers with their towels. The place is really dated and run down and clearly trying to claw back on money. Needs a revamp and some new staff! If I was staying here I would definitely move it's not a nice environment at all.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel is located in a really good location not far from anything and quite secluded
The hotel itself though is stuck in 70s very very old and HUGE! Bedroom is very dated but relatively clean bathroom hasn't been upgraded since the hotel was built very very dated and old and worn
Swimming pool on the 7th floor was clean and very very big plenty of room!
Breakfast was pretty average not a lot of variety but did the job dinner on the hand was really poor nobody else in the restaurant not a lot of variety again was very disappointed considering it cost 600baht for the two of us
All in all budget hotel you get what you pay for wouldn't recommend to anyone else to stay here
The hotel itself though is stuck in 70s very very old and HUGE! Bedroom is very dated but relatively clean bathroom hasn't been upgraded since the hotel was built very very dated and old and worn
Swimming pool on the 7th floor was clean and very very big plenty of room!
Breakfast was pretty average not a lot of variety but did the job dinner on the hand was really poor nobody else in the restaurant not a lot of variety again was very disappointed considering it cost 600baht for the two of us
All in all budget hotel you get what you pay for wouldn't recommend to anyone else to stay here
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
With this Hotel you get what you pay for. Some of the reviews on this website have been unkind but quite honestly this is not an expensive hotel. The staff go out of their way to help you even though their English is not good. Our rooms were clean serviced and absolutely huge. The bathroom has a shower and a bath tub, the beds are huge and comfortable, and there is a huge dining area overlooking a view of the city which is in your room. Yes this hotel has seen its heyday and has a little bit of wear and tear, but it is very clean and spectacular to look at. Staff were very good and all amenities were very clean and tidy. I would stay here again.
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Date of stay: February 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes. It's expensive though.
I got my laundry done across Huaykaew Road at Ratchaphuek Alley, Tambon Chang Phueak.
Cost about 10% of price in hotel. Was laundered, ironed and beautifully folded.
It's always nice to put money into the local economy rather than a big hotel's pocket.
It's outdoor swimming pool with normal temporature.
W not notice as we were not carrying any valuables.
Tu dois aller dans la ville à des magasins d'excursions pour les visites
"Parking is free, in the middle of downtown, free WiFi (got to enter the password everytime you get in the room)."Read full review
"Buy your own shampoo as that supplied is awful. Factor in extra time to get the elevator. Find the Mexican restaurant near by!"Read full review
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PRICE RANGE
₹5,434 - ₹26,827 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lotus hotel chiang mai
LOCATION
ThailandChiang Mai ProvinceChiang Mai
NUMBER OF ROOMS
420
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingLOTUS HOTEL PANG SUAN KAEW (Chiang Mai) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Lotus Hotel Pang Suan Kaew
Which popular attractions are close to Lotus Hotel Pang Suan Kaew?
Nearby attractions include Museum of World Insects and Natural Wonders (0.5 km), Three Owls Gallery (0.4 km), and Wat Pan Sao (0.4 km).
What are some of the property amenities at Lotus Hotel Pang Suan Kaew?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Lotus Hotel Pang Suan Kaew?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Lotus Hotel Pang Suan Kaew?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Lotus Hotel Pang Suan Kaew?
Yes, free parking is available to guests.
What are some restaurants close to Lotus Hotel Pang Suan Kaew?
Conveniently located restaurants include Free Bird Cafe, The Salsa Kitchen - Huay Kaew, and L'elephant.
Are there opportunities to exercise at Lotus Hotel Pang Suan Kaew?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Lotus Hotel Pang Suan Kaew have airport transportation?
Yes, Lotus Hotel Pang Suan Kaew offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lotus Hotel Pang Suan Kaew?
Yes, dry cleaning and laundry service are offered to guests.
Does Lotus Hotel Pang Suan Kaew offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Lotus Hotel Pang Suan Kaew?
The staff speaks multiple languages, including English, Chinese, Thai, and Korean.