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Lotus Hotel Pang Suan Kaew

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441 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Reviewed 1 week ago

Old colonial style hotel. fairly clean and tidy but needs modernising, especially the bathroom. curtain pole for shower loose, tired looking bathroom, bedroom was better to look at and good view of mountain. We had a bug one night eating crisp packets in middle of night. I know large buildings in Thailand will never be completely bug free, but still...

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Helpful?
Thank Lee R
Hong Kong, China
Reviewed 1 week ago

We stayed for 2 nights. It is a very big hotel in Chiang Mai. Rooms are big and breakfast for me is ok. The only thing is the toilet, after I took a bath, the floor is full of water, dont know where it is from. seems from the bath tub. Told the front desk, they just clean it ,when...

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Thank LuciaLEUNG
London, United Kingdom
Reviewed 2 weeks ago

Stayed here for 10 days. A very nice, if not a little run down, hotel. The pool is amazing with many people from other locations coming to use it. Non guests have to pay 150bt so its reasonable too. Located on the roof top with good views and plenty of sun and space for all. The rooms are really good...

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Thank A J
A TripAdvisor Member
2 reviews
Reviewed 3 weeks ago via mobile

Good food, large pool OK for laps and adjoins the large mall for easy access. Spotty WiFi access. Comfortable bed and good aircon. Room had bath and separate shower and a lounge area. Little in the way of TV in english.

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Thank A TripAdvisor Member
Reviewed 4 weeks ago via mobile

I dont have words for this hotel I am very happy when i see this hotel i stay there 5 days i like to stay here more I suggest to people who wants to visit chiang mai you really enjoy your stay very big and clean rooms nice arrengments in rooms very big hotel with all facilities nice staff very...

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Helpful?
Thank KETAN KISHOR M
LotusPangSuanKaew, E-Commerce at Lotus Hotel Pang Suan Kaew, responded to this review

Dear Sir, Thank you for your review. We will take your feedback to improve our service and sincerely hope we will have chance to serve you when you come to Chiang Mai again. Best Regards, Lotus Hotel Pang Suan Kaew

Gold Coast, Australia
Reviewed 31 October 2016 via mobile

I booked this hotel from booking.com for a week with my husband and my brother and sister as a fun friend / family holiday. I originally booked us for two nights but as soon as we saw our room decided to book for the rest of the week. I was a bit sceptical driving up to the hotel, don't be...

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Helpful?
Thank amyinwanderland_
LotusPangSuanKaew, E-Commerce at Lotus Hotel Pang Suan Kaew, responded to this review

Dear Sir, Thank you for your review. We will take your feedback to improve our service and sincerely hope we will have chance to serve you when you come to Chiang Mai again. Best Regards, Lotus Hotel Pang Suan Kaew

Reviewed 29 October 2016 via mobile

The Lotus hotel was incredible. Super close to everything and the rooms were very comfortable. Room was made up everyday and the buffet breakfast (added option) was great. Lovely hotel with gym, pool, sauna and massage! So glad we stayed here! Hotel staff are helpful as well! Great experience! And beautiful views of the city and mountains!

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Helpful?
Thank LizzieAnneT
LotusPangSuanKaew, E-Commerce at Lotus Hotel Pang Suan Kaew, responded to this review

Dear Sir, Thank you for your review. We will take your feedback to improve our service and sincerely hope we will have chance to serve you when you come to Chiang Mai again. Best Regards, Lotus Hotel Pang Suan Kaew

Reviewed 20 October 2016

-Bug and ant in the room -I'm in hotel at 12.00. Reception said the room will finish at 15.00 so I walk around and wait and I come down again at 15.00 Reception still said please wait 30-45 minutes ! Finally I got a room at 16.00 -Room service very slow. Mostly when I go out to have lunch. I...

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Helpful?
Thank Chinnawat Themk... g
LotusPangSuanKaew, ผู้อำนวยการฝ่ายขาย at Lotus Hotel Pang Suan Kaew, responded to this review

Dear Sir, Thank you for your review. We will take your feedback to improve our service and sincerely hope we will have chance to serve you when you come to Chiang Mai again. Best Regards, Lotus Hotel Pang Suan Kaew

Reviewed 19 October 2016 via mobile

Impolite car parking security service. I booked this hotel and stay here with my friend for 3 nights, but last night i didn't stay here for some reason, i park my motorcycle at the car parking where there are another motorcycles have parked there too, then one security guy told me to park my motorcycle at staff parking!!!! That's so...

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Helpful?
Thank Babieza A
LotusPangSuanKaew, E-Commerce Manager at Lotus Hotel Pang Suan Kaew, responded to this review

Dear Sir, Thank you for your review. We will take your feedback to improve our service and sincerely hope we will have chance to serve you when you come to Chiang Mai again. Best Regards, Lotus Hotel Pang Suan Kaew

Johannesburg, South Africa
Reviewed 18 October 2016

Considering this hotel can accommodate a large number of guests the reception and administration is swift and accurate. The ground floor service staff are polite and efficient and the live music is very good and much enjoyed. The rooms are well kept, very clean but could do with some routine maintenance. What lets this hotel down is the food. The...

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Helpful?
Thank charlesdixon55
LotusPangSuanKaew, E-Commerce at Lotus Hotel Pang Suan Kaew, responded to this review

Dear Sir, Thank you for your review. We will take your feedback to improve our service and sincerely hope we will have chance to serve you when you come to Chiang Mai again. Best Regards, Lotus Hotel Pang Suan Kaew

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Lotus Hotel Pang Suan Kaew is one of Chiang Mai's leading convention hotels, situated in the heart of the city. The hotel's location is unique, sitting adjacent to Kad Suan Kaew Shopping Complex and just a walking distance from Nimmanhaemin rd. Surrounded by Chiang Mai's best attraction and entertainment facilities, guests really are spoilt for choices. ... more   less 

Additional Information about Lotus Hotel Pang Suan Kaew

Address: 21 Huay Kaew Road | Suthep, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: ₹ 2,518 - ₹ 6,466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lotus Hotel Pang Suan Kaew 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Lotus Hotel Chiang Mai
Hotel Style:
#46 Luxury Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Lotus Hotel Pang Suan Kaew staff and other travellers.
1 question
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Questions? Get answers from Lotus Hotel Pang Suan Kaew staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“11 Floor or maybe above. There is a night club that you can still hear.”
 of 5 bubbles 189rj, 22 Nov 2016 | Read review
“No comment”
 of 5 bubbles , 19 Oct 2016 | Read review
“Upper rooms are best”
 of 5 bubbles wayneb145, 30 Aug 2016 | Read review
“So look around and see your room first before check-in.”
 of 5 bubbles gonsalvesr2, 27 Aug 2016 | Read review
“make sure internal doors have locks”
 of 5 bubbles 469denise, 3 Jul 2016 | Read review
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