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Holiday Inn Chiang Mai

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Traveller (1096)
Room & Suite (452)
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About
Location
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Service
Value
Holiday Inn Chiangmai is ideally located on the banks of the Mae Ping River with easy access to business & shopping districts. It is the only riverside international hotel brand on the Northern bank of Chiangmai with 526 rooms & 25-storeys offering expansive riverside views from both guest & functional rooms. The hotel is only minutes away from the famous temples & the renowned night bazaar. Complimentary Shuttle Services to Night Bazaar, Walking Street, Nimman Road also provided free of charge.Guest Rooms are the largest in Chiangmai & have been designed with every comfort in mind. Every room has beautiful views over the idyllic Mae Ping River & towards Doi Suthep, the sacred mountain or Chiangmai city views. At Holiday Inn®, we guarantee your comfort with a double size for twin bed & pillow menu.Executive Lounge is the latest benefit for guests who stay on the Executive floor with multiple benefits such all day drinks, Happy Hours, free laundry, free Wi-Fi and Express check-in/check-out.China Palace is the most famous Chinese Restaurant in town with superb Dim Sum menu & Shabu Shabu buffet.River Terrace is an all day dining restaurant with daily theme night dinners & an outdoor space.Just a few minutes from the hotel you can explore Chiangmai Night Bazaar, Wiang Kum Kam Historical site, Chiangmai International Airport & shopping malls. Chiang Mai has many places to visit & many activities to do such as Doi Suthep, Chiangmai Zoo & Aquarium, golf or adventurous activities such as jungle flight.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Sauna
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Great View
River View
HOTEL CLASS
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1,859Reviews
1,337Photos
30Q+A
100Room tips
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Popular mentions
A fantastic Hotel with Comfortable rooms, Helpful and friendly staff very quiet location on the banks of the River Ping. A real feature is the sumptuous breakfast available every day. You name it its available, a veritable feast. Most tourist places are available by TukTuk a
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I've been to Chiang Mai quite a few times in the past but always stayed at hotels along the night market. This time I though I'd get a change of pace, and I also needed just one more night to keep my Gold Elite status. I do make a habit of reading prior reviews so I had some
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Response from Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang Mai
Responded 1 week ago
Dear AllanPage, Thank you ever so much for taking the time to leave your detailed feedback following your stay in our hotel and for your exceptional 5-star review. We would like to thank you for giving us this opportunity to let the TripAdvisor community know about Holiday Inn Chiangmai. We are delighted to see that you had a fabulous stay with us, as we strive to provide true hospitality to all of our guests every day. It is also great to read how impressed you were with your room, the facilities, the food and our service. We value your loyalty as an IHG Rewards Club member and we do appreciate all your feedback. It was our pleasure to have you with us, and we will continue to be at your service. We are already looking forward to delivering your next memorable experience. Yours sincerely, Sebastien Wilson General Manager
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The hotel is good and the service is great! Clean, well located and good breakfast. The only thing that I didn't like was the mold smell in my room. If you want an advise: don't go to the store inside the hotel. The manager / salesman will try to impress you saying that
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Response from Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang Mai
Responded 1 week ago
Dear duraesnani, Thank you for taking the time to share your valuable comments with us on TripAdvisor. It gives us great pleasure to read your positive comments on the service, location and breakfast buffet. However, I am very sorry to hear that your stay was not entirely up to your expectations due to the unpleasant experience with the store in the hotel lobby. We appreciate that you brought this to our attention and will take it into consideration. We sincerely hope that you will give us the opportunity to serve you again in the future. Yours sincerely, Sebastien Wilson General Manager
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When we think of a holiday inn, we usually think of the USA versions. But not here In Thailand. This hotel in particular is excellent, with a great breakfast and wonderful service. Very hospitable from the moment you check in, we were taken care of by Ms. Phetrin at the Ihg
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Response from Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang Mai
Responded 2 weeks ago
Dear srimanone, Thank you very much for choosing us for your recent stay in Chiang Mai and for taking the time to write a feedback, we truly appreciate. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We have noted on the area for improvement and will coach our team to make the necessary changes so we can provide a better experience in the future. Your kind words will be passed on to our team. This will certainly motivate them to keep up the good work. We hope, that during your next visit in Chiang Mai, we can welcome you once again. Yours sincerely, Sebastien Wilson General Manager
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The rooms we got ( on the 22th floor ) were huge with a nice view of the river. All equipment in the room in excellent state condition. Very friendly and supportive staff during the booking process and during all our stay. The room cleaning was made every day in good condition.
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Response from Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang Mai
Responded 2 weeks ago
Dear Emil_1955, Thank you for taking the time to share your feedback following your recent stay with us here at Holiday Inn Chiangmai. We are pleased to hear you enjoyed your stay with us, especially the service you received from our staff. The pleasure is ours to have made your stay here comfortable and enjoyable one. The team and I hope that you will be able to return to our hotel again in a not too distant future. Yours sincerely, Sebastien Wilson General Manager
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Udsigt mod byen og bjergene samt floden Ping.
Udsigt mod byen og bjergene i vest. Floden Ping
Bedroom
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Chiang Mai
The Superior Room at the Holiday Inn Chiang Mai
Photo provided by managementHoliday Inn Chiang Mai
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12345691
There is no lounge there and the river views are good from the executive rooms and they are large and they are on a high floor. They used to have a lounge i was told but closed it . The breakfast is ok nothing special they have a lot of tour groups staying at times This is an older hotel well kept and the staff are good .
1 vote
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Hotel offers shuttles to the city. Ask for the schedule with destinations.
0 votes
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Does the hotel provide pool towels, robes and slippers?
yes, they do. Pool towels are provided on the 3rd floor, robes and slippers could be found in the room.
2 votes
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I cannot answer the halal question but I am sure you can send an email to the hotel. They are very quick about replying. As for meals, there are different packages and one can get the package with breakfast included. I am sure that if there are packages with meals available, they will let you know. They have free coffee and tea in the room. A good coffee shop where one can snack all day long. And a nice restaurant. Hope this helps somewhat.
1 vote
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If one is booked in an executive room, there is a separate IHG Members' area (upstairs I think) which provides bar and snack services and some business services. That is the lounge.
0 votes
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123456
"The rooms are all great."
"high floor with a river view. Get a corner room for extra space."
"Rooms on the top floors offer a better view of the surroundings"
"Get a room with a western outlook."
"River View on High Floor"
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PRICE RANGE
US$ 54 - US$ 115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chiang mai hotel chiang maichiang mai holiday innsheraton chiang mai
LOCATION
ThailandChiang Mai ProvinceChiang Mai
NUMBER OF ROOMS
526
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