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Holiday Inn Chiang Mai

Expedia.comUS$ 41*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Chiang Mai
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1,592 Reviews from our TripAdvisor Community

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Showing 977: English reviews
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Reviewed 1 week ago

We were there during the low season for a couple of nights and it was a very pleasant experience. Location is good with a free shuttle service to the night market. Staff were very courteous and helpful. Nice rooftop swimming pool as well. The hotel seems to be a little past its prime and in need of a little upgrade...

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Helpful?
Thank Rajat C
Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Rajat C, Thank you for choosing Holiday Inn Chiangmai as your hotel during your recent visit and for taking the time to provide us with your valuable feedback. We are pleased to learn that you have enjoyed overall with us especially our good location and comfortable room. Your wonderful feedback will be shared with the team and this will...

Adelaide
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We spent 7 nights at the hotel. We received a welcome drink on arrival, staff were very friendly and helpful during our stay. We received an upgrade and we had a very large room and bathroom. The kingsize bed was very comfortable. We enjoyed the buffet breakfast and found it had a lot of variety to choose from including asian...

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Helpful?
1Thank AdelaideJulie
About Hotel's Favourite Review
Orathai T, Personal Assistant to GM at Holiday Inn Chiang Mai, responded to this review

Dear AdelaideJulie, Thank you for giving us a perfect rating and for recommending our hotel to other traveler. I am delighted to hear that you had a great experience during your stay. I will certainly share your feedback with the team. It is something our staff takes great pride in and this is certainly great motivation to the team to...

Sydney, Australia
Reviewed 2 weeks ago via mobile

I stayed for one night, used the pool and gym, and ate the breakfast buffet. I also paid a little more for the Executive Club room. Overall it was very good value for money, but the hotel is looking a bit tired. Check-in and check-out were quick and efficient, staff polite, but no real warmth. My Executive Club room was...

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Helpful?
1Thank Paul O
Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Paul O, Thank you for staying with us recently and for taking time to share your feedback with us. We highly appreciate your positive feedback about our hotel. However, please accept our sincerest apologies that you did not have a fully satisfactory experience at our hotel. We have taken note of your comments on the hotel condition and have...

KL
Reviewed 2 weeks ago via mobile

We have 2 kids and the hotel in most circumstances had offered help and was able to resolve them for us. We needed a room change as preference, we got it. We wanted boxes to pack the stuff we bought, we got them. Excellent hotel. Clean and cosy, as helpful hotel staffs made a difference.

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Helpful?
Thank WHChew
Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang Mai, responded to this review

Dear WHChew, Thank you for sharing your experience at Holiday Inn Chiangmai. It was indeed a pleasure serving you and we are delighted to know you had a great time with us during your stay here. We would like to hank you for your kind compliments on the helpfulness of our staff. We take great pride in serving your needs...

Warwickshire, United Kingdom
Reviewed 3 weeks ago

The rooms luxurious. After so many Thai type meals it was good to have the choice of a western food. The breakfasts in good Thai hotels are beyond excellent and the Holiday Inn was no exception. The gardens were lovely and so nice to breakfast in them.

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Helpful?
Thank hazepugh
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear hazepugh, Thank you for taking the time to tell us about your experience at Holiday Inn Chiangmai. I am pleased to hear about your experience with us and you were satisfied with the room and the breakfast during your stay. A positive guest experience is something our staff takes great pride in, so we value your feedback and will...

Sentosa Island, Singapore
Reviewed 3 weeks ago

I stayed at the Holiday Inn in Chiang Mai for five nights. I ended up paying $111 per night for a suite which gave us access to the club drinks and appetizers in the evening and the buffet breakfast in the morning. Both the Club and the Breakfast buffet were really good. The two room suite was spacious and the...

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Helpful?
1Thank ForeverPacking
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear ForeverPacking, Thank you for taking the time to provide a candid review of our hotel. I am glad to hear that you had an enjoyable stay overall and found value for money. However, please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room cleanliness and conditions. This is certainly not the...

Beijing, China
Reviewed 3 weeks ago

This hotel located outside of old town, but it is very easy to access from airport. The concierge provided the welcome drink waiting for us. And our room was been updated to the top floor. The room was big and nice. So far so good!

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Helpful?
Thank wil331
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear wil331, Thank you so much for being our guest and choosing to stay with us at Holiday Inn Chiangmai and for your valuable feedback. It is a real pleasure to read that you enjoyed your time here at our hotel and we appreciate your kind words and recognition to our concierge team who was creating some memorable memories for...

California
Reviewed 3 weeks ago via mobile

My stay at this hotel was booked through an agency. Staff were incredibly polite but the quality of the hotel was poor. Found a dead bed bug and mold in the shower also a roach in the food area. 5 starts for the staffs service

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Helpful?
1Thank vannibobanga
IHGService, Guest Relations Manager at Holiday Inn Chiang Mai, responded to this review

Dear vannibobanga, Thank you for your recent stay with us and reviewing our property. I am very pleased to know you found our staff to be friendly and helpful. On the other hand, I am sorry for the experience you had with the cleanliness of your room and the condition of our hotel. I want to assure you that our...

Reviewed 4 weeks ago via mobile

We booked this hotel after reading various reviews and value for money this hotel came out on top. I agree with previous reviews that the hotel is slightly dated however it still has all the necessary amenities in good working order. The service provided by the staff is excellent which makes it worthwhile. It is situated a little outside the...

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Helpful?
Thank mohsin m
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear mohsin m, Thank you for being an IHG Rewards Club member and for taking time to share your valuable comments with us. It was a great pleasure to discover that your overall stay with us was a good experience and you were able to enjoy the benefits of IHG Reward Club membership. We really appreciate your positive feedback about...

Acworth, Georgia
Reviewed 10 April 2017 via mobile

I stayed here twice because I had points to use. It's a little ways outside Old Town Chiangmai and tuktuks were about 200bat to get in to the market area. It was fine for our one night stays but if you're wanting to see a lot of the city, stay a little closer or taxi/tuktuks will add up. The breakfast...

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Helpful?
Thank Sean L
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Sean L, Thank you for taking the time to review your recent stay with us and we appreciate your loyalty as an Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope to be...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Chiangmai is ideally located on the banks of the Mae Ping River with easy access to business & shopping districts. It is the only riverside international hotel brand on the Northern bank of Chiangmai with 526 rooms & 25-storeys offering expansive riverside views from both guest & functional rooms. The hotel is only minutes away from the famous temples & the renowned night bazaar. Complimentary Shuttle Services to Night Bazaar, Walking Street, Nimman Road also provided free of charge.Guest Rooms are the largest in Chiangmai & have been designed with every comfort in mind. Every room has beautiful views over the idyllic Mae Ping River & towards Doi Suthep, the sacred mountain or Chiangmai city views. At Holiday Inn®, we guarantee your comfort with a double size for twin bed & pillow menu.Executive Lounge is the latest benefit for guests who stay on the Executive floor with multiple benefits such all day drinks, Happy Hours, free laundry, free Wi-Fi and Express check-in/check-out.China Palace is the most famous Chinese Restaurant in town with superb Dim Sum menu & Shabu Shabu buffet.River Terrace is an all day dining restaurant with daily theme night dinners & an outdoor space.Just a few minutes from the hotel you can explore Chiangmai Night Bazaar, Wiang Kum Kam Historical site, Chiangmai International Airport & shopping malls. Chiang Mai has many places to visit & many activities to do such as Doi Suthep, Chiangmai Zoo & Aquarium, golf or adventurous activities such as jungle flight. ... more   less 

Additional Information about Holiday Inn Chiang Mai

Address: 318/1 Chiangmai-Lamphun Road | Watket Subdistrict, Chiang Mai 50000, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: ₹ 2,262 - ₹ 5,107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Chiang Mai 4*
Number of rooms: 526
Reservation Options:
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Also Known As:
Holiday Inn Chiang Mai Hotel Chiang Mai
Chiang Mai Holiday Inn
Sheraton Chiang Mai
Hotel Style:
#35 Luxury Hotel in Chiang Mai
#39 Family Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chiang Mai staff and other travellers.
21 questions
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Questions? Get answers from Holiday Inn Chiang Mai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floors facing the river or pool are the best ones”
570rajatc, 16 May 2017 | Read review
“All rooms seem to have queen size beds with fab en suites”
hazepugh, 1 May 2017 | Read review
“I felt the suite was good value for money which included the club and buffet breakfast.”
ForeverPacking, 30 Apr 2017 | Read review
“Top floor rooms have great views.”
Lancastrian777, 3 Apr 2017 | Read review
“Just ask at desk for your preferences”
  • Four widows to choose from .
Williamfarries, 6 Mar 2017 | Read review
5 of 5
Expedia.com
US$ 41* /night
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Orbitz.comUS$ 41
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Prices are for 1 room, 2 adults
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