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Holiday Inn Chiang Mai

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Traveller (1043)
Room & Suite (435)
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Overview
  • Excellent27%
  • Very good48%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
“tuk tuk”(115 reviews)
“ihg member”(17 reviews)
“night market”(115 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Offers from Holiday Inn Chiang Mai
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,781)
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1,075 results
Traveller rating
336
471
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58
32
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LanguageEnglish
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336
471
178
58
32
Show reviews that mention
All reviewstuk tukihg membernight marketriver viewlobby barexecutive floorping riverfree shuttleconcierge staffan upgradebreakfast buffetbit datedcorner roomhigher floorlarge roomwelcome drinkold town
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1 - 5 of 1,075 reviews
Reviewed today via mobile

We were told it cost 200 baht to be shuttled to the night bazaar early, before 7pm. Truly false advertising not to mention poor service towards IHG Spire Elite members. Rooms are dated and furnishings dark, not my taste at all. But the staff are...More

Thank May V
Hotel's Favourite
Reviewed 11 January 2018 via mobile

I have stayed here during my vacation on December with my bf. I have got the river view the view is very stunning with the curve of the river and the mountain as a background. Room is very big and bathroom as well. The staffs...More

1  Thank YingSudaporn
Response from Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang MaiResponded 16 January 2018

Dear YingSudaporn, Thank you for providing us a fantastic review on TripAdvisor. It is indeed our great pleasure to having you stay here with us. We are thrilled to hear that you had a pleasant experience and you found our hotel to be nice place...More

Reviewed 2 days ago

ESP Review of Holiday Inn – Chiang Mai, Thailand  Jan. 2018 The Vibe: Older style HI property on the riverfront but a bit outside downtown area (need use use taxi/uber) Location & Transit Options: One of the closer hotels to the airport. Nice location...More

Thank imespUSA
Reviewed 3 days ago via mobile

Had to give PIN number for credit card for guarantee I wasn’t happy most hotels just take long number. I’d emailed ahead to say it was our25th wedding anniversary trip. We thought we might of had towel art on arrival but we didn’t our friends...More

Thank mandyTyneAndWear
Response from Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang MaiResponded 2 days ago

Dear mandyTyneAndWear, Thank you for choosing Holiday Inn Chiangmai for the anniversary celebrations. We sincerely regret that you were not entirely satisfied with your stay at our hotel. Please accept our sincerest apologies for the issues you have encountered and rest assured, we have already...More

Reviewed 1 week ago via mobile

Don’t bother booking an executive room - the benefits of the executive lounge are now gone. They closed the executive floor lounge three months ago with no plans to reopen it. Save your money and just book a normal room, there is no real benefits...More

1  Thank WanderingLeader
Response from Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang MaiResponded 1 week ago

Dear WanderingLeader, Thank you for taking the time to leave a review of your stay on TripAdvisor. We apologize that your recent stay did not fully meet expectations. We appreciate your comments on the closure of our executive lounge. Actually, you are able to enjoy...More

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Most Booked Properties in Chiang Mai, Thailand
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 41 - US$ 86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Chiang Mai
#51 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 41 - US$ 86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Chiang Mai
#51 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1043)
Room & Suite (435)
Dining (93)
Pool & Beach (41)
Amenities (16)
Business Centre & Event Rooms (9)
Family and Play Areas (3)
Questions & Answers
Ask a question
mandyTyneAndWear
29 January 2018|
AnswerShow all 7 answers
Response from lian1983phuket | Reviewed this property |
yes, they do. Pool towels are provided on the 3rd floor, robes and slippers could be found in the room.
2
Votes
sabah s
5 December 2017|
AnswerShow all 5 answers
Response from Kiran M | Reviewed this property |
I cannot answer the halal question but I am sure you can send an email to the hotel. They are very quick about replying. As for meals, there are different packages and one can get the package with breakfast included. I am... More
1
Vote
Michael Z
25 November 2017|
AnswerShow all 3 answers
Response from Kiran M | Reviewed this property |
If one is booked in an executive room, there is a separate IHG Members' area (upstairs I think) which provides bar and snack services and some business services. That is the lounge.
0
Votes
Room Tips
"request higher floor room overlooking the river"
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"business or leisure great value"
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"Exective river view room"
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"High floor with river view"
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