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Mercure Chiang Mai

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Traveller (361)
Room & Suite (371)
Dining (88)
Overview
  • Excellent13%
  • Very good46%
  • Average29%
  • Poor8%
  • Terrible4%
Travellers talk about
“tops supermarket”(23 reviews)
“night market”(63 reviews)
“old city”(50 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,074)
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58
30
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115
276
196
58
30
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All reviewstops supermarketnight marketold citybig supermarketfree shuttlefifth floortuk tukairport shuttlenice hotelswimming poolshuttle servicefront officecost bahtnon smokingdeluxe roomrooms are largequiet location
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401 - 405 of 675 reviews
Reviewed 17 June 2013

Hotel staff very helpful. Hotel was within walking distance of most attractions and food outlets. Good shuttle service at night. Hotel lobby was clean, well presented but dated. Staff always available in this area.. Pool was fine, some umbrellas had holes and some sun beds...More

Review collected in partnership with Accorhotels.com
1  Thank ChiangMai341
Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 20 June 2013

Dear ChiangMai341, Thank you for your kind review regarding to your stay at Mercure Chiang Mai! Recently, we are still under the renovation project. However, the swimming pool and rooms on the 5th floor are now completed. We really wish to welcome you back with...More

Reviewed 16 June 2013

Spent 6 nights at the Mercure and enjoyed adjoining rooms at this Hotel for my family.Service was exceptional and you can tell that the staff had been well trained in Hospitality.The room was quite large with a massive King size bed and quite comfortable. Free...More

1  Thank OS_here_we_come
Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 25 June 2013

Dear OS_here_we_come, Thank you for your kind review of Mercure Chiang Mai! We are pleased to know that you had a nice stay with us and that you will recommend us, which is a very kind of you. Your kind words will be definitely spread...More

Reviewed 23 May 2013

Actually we ain't criticising much about it although still ranked as a 4 star Hotel. It may have been a 4 stars 25 years ago but since everything remained the same let's say it's a 3 star plus in international ranks. Service is good, Thai...More

Thank Innovation Sola... R
Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 27 May 2013

Dear Innovation Sola... R, Thank you for your review regarding to your recent stay at our hotel and also, we really appreciate your sharing your experience especially with our staffs' friendliness. However, our room renovation is still under the project which the swimming pool and...More

Reviewed 22 May 2013

Mercure Chiang Mai has a great location with a Top Market right next door to purchase water, drinks, food and snacks. The hotel staff is very friendly but the tour desk staff did not speak English very well. So I had to book an independant...More

Review collected in partnership with Accorhotels.com
1  Thank Andrea J
Response from MercureCNX, Public Relations Manager at Mercure Chiang MaiResponded 20 June 2013

Dear Andrea J, We so much thank you for your review on Tripadvisor. It was very pleased to read that you appreciated the help & friendliness of our staffs. We will pass your regards to them of course and we're sure that they will be...More

Reviewed 21 May 2013

My previous stay here, in January this year, was less than satisfactory. On that stay, we stayed in the older, unrenovated rooms. This time, the deluxe rooms were extremely comfortable, modern decor, modern bathrooms and a HUGE bed. Bigger than any kingsize bed I've seen....More

Thank PeterAUCNX
Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 27 May 2013

Dear aulynch, Thank you again for your return! Thank you for your kind review as well and we are so much delighted to read that you had a pleasant stay with us. Hoping to welcome you back once you visit Chiang Mai again in the...More

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Best Value Properties in Chiang Mai, Thailand
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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Outdoor pool
Details
Price range
US$ 33 - US$ 49 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Luxury Hotel in Chiang Mai
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 33 - US$ 49 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Luxury Hotel in Chiang Mai
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (361)
Room & Suite (371)
Dining (88)
Pool & Beach (27)
Amenities (26)
Business Centre & Event Rooms (7)
Questions & Answers
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Room Tips
"ask for a room located far from the elevator"
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"Higher Floors have better views"
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"Ask for a room that has recently been upgraded."
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"Any concern on check in ask to see the room!"
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