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Mercure Chiang Mai

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Mercure Chiang Mai
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943 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Singapore
Reviewed 2 weeks ago

Well kept hotel which is just a little out from the town center. Rooms are large and spacious and the beds are huge and comfortable. Kudos to the service staff and the guest relations manager Koen who made sure everything was ok for me on arrival. Free pick up from airport and also free trip back to the airport for...

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Thank MichaelYang888
Reviewed 2 weeks ago

The Mercure, located 500m north of the Old City moot and wall was close enough for the tourist to reach this interest area. At night the vicinity of the hotel is quiet without much around in what is largely a local commercial and residential area. The rooms are large, clean and the bed super sized and super comfortable. Staff are...

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Thank Brett S
Spokane, Washington
Reviewed 3 weeks ago

We stayed here because a conference we were working at was held here, and found it perfect for both the conference and for tourist activities. We counted over 30 tasty entries on the noon buffet, and the menu changed each day. Our room was spacious and clean, and the beds were comfortable; our only complaint was that the internet was...

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Thank ArtAchieve
Reviewed 3 weeks ago via mobile

Very comfortable hotel with huge room and big beds but not within walking distance to the night market. Supermarket is just next door which is very helpful to buy halal groceries I.e. Cheese, canned food, milk, etc. To night market, there is a scheduled free shuttle rides by the hotel but need to book early especially if you're travelling w...

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Thank Ameera S
derbyshire
Reviewed 15 January 2017 via mobile

We stayed here to use as a base whilst visiting the elephant sanctuary and other temples in the old city. It was clean and comfortable and the pool was great for the kids to cool off after a day sightseeing. It was also clean and OK to sit around. Breakfast wasn't up to much but as it was included in...

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Thank shazbatzannie
Semenyih, Malaysia
Reviewed 10 January 2017

Review collected in partnership with Accorhotels.com
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Thank Helen H
Reviewed 5 January 2017 via mobile

This hotel did its job, which is providing a roof over our head. However, it is marketed as a four star hotel when in actuality it is run down and needs maintenance. Staff was friendly. If this hotel considers itself a three star, I would be happy to give it a higher rating. For any guest used to the Accor...

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Helpful?
Thank Kabir D
MercureCNX, Executive Secretary at Mercure Chiang Mai, responded to this review

Dear Kabir D, Greeting from Mercure ChiangMai. Thank you for taking the time to share your comments with us. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder for our future guests. We hope to have the pleasure of welcoming you again soon in Mercure ChiangMai. Best regards,...

Munich, Germany
Reviewed 4 January 2017

It was nice break for two days in my 2 week Thai trip. Nice hotel, quiet, refurbished and clean. Very attentive and helpful staff. Breakfast had good varieties but need some elegance. Good food can be better decorated and presented. Breakfast looks dated and needs upgrade. Management was very helpful and courteous. Free shuttle to night market and good tips....

Review collected in partnership with Ibis Hotels
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Thank OutandaboutEU
Jakarta, Indonesia
Reviewed 4 January 2017

Stayed here for a few days over the Christmas/New Year holidays. The room was very spacious and comfortable with a big bathroom and a decent range of amenities. The location is quite good although a bit far from the night market - there is a free shuttle that runs several times per night so no problem getting there. All staff...

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Thank Andrew M
Reviewed 2 January 2017 via mobile

Dirty and expensive. Embarrassment to the mecure brand. Looks like they haven't renovated the room for 20 years. Somebody teach them to wash the plates at breakfast time. Somebody teach them to clean the room properly.

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1Thank Jazzygvf123
MercureCNX, Executive Secretary at Mercure Chiang Mai, responded to this review

Dear Jazzygvf123, Greeting from Mercure ChiangMai. Thank you for taking the time to tell us about your experience at the Mercure Chiang Mai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do appreciate you bringing this issue to our attention and therefore giving us an opportunity to improve....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the center of Chiang Mai, the second largest city in Thailand and only 10 minutes from the airport. Mercure Chiang Mai offers you comfortable rooms with free WiFi for your business and leisure stay. Book conferences, seminars and social events for up to 600 people with parking available. Our restaurant and bars will tempt you with a range of delicious dishes and a relaxing atmosphere. Supermarket and banks are available next door. ... more   less 

Additional Information about Mercure Chiang Mai

Address: 183 Changpuak Road | Sri Poom, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: ₹ 1,613 - ₹ 4,436 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Chiang Mai 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Mercure Chiang Mai Hotel Chiang Mai
Accor Chiang Mai
Novotel Chiang Mai
Chiang Mai Mercure
Chiang Mai Novotel
Hotel Style:
#42 Luxury Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Chiang Mai staff and other travellers.
2 questions
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Questions? Get answers from Mercure Chiang Mai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor is better, away from the bustle”
 of 5 bubbles 420grantg, 20 Nov 2016 | Read review
“On the top floor facing the front of the hotel (mostly large tour groups at this hotel)”
 of 5 bubbles 29OAK, 26 Oct 2016 | Read review
“away from the escalator and face the front of thehotel”
 of 5 bubbles Lucy9908, 3 Aug 2016 | Read review
“highest floor on the 5th.”
 of 5 bubbles JasonE55, 26 Jul 2016 | Read review
“Do not use laundry there. It is very expensive. There is a laundry 100 meters from the hotel which is much cheaper.”
 of 5 bubbles b_a_ejc2016, 2 Jul 2016 | Read review
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