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Mercure Chiang Mai

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Traveller (390)
Room & Suite (370)
Dining (89)
Overview
  • Excellent13%
  • Very good46%
  • Average29%
  • Poor8%
  • Terrible4%
Travellers talk about
“tops supermarket”(23 reviews)
“night market”(66 reviews)
“old city”(50 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Reviews (1,104)
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691 results
Traveller rating
119
282
199
60
31
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LanguageEnglish
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119
282
199
60
31
Show reviews that mention
All reviewstops supermarketnight marketold citybig supermarketfifth floortuk tukairport shuttlenice hotelswimming poolshuttle servicenon smokingdeluxe roomdecent sizerooms are largewalled citybahtfoyer
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1 - 5 of 691 reviews
Reviewed 1 week ago via mobile

Stayed 2 nights and had no issues really. Breakfast has a wide range of choice. The chef cooks a very tasty omelette on request and the staff is very friendly all around the hotel. Good location just beside a few coffee shops and a big...More

Thank Gus S
Reviewed 1 week ago

Let start off with the service from the hotel staff. Excellent! Friendly, they speak good English and very attentive! The room is cleaned, and had the most honest staffs! My friend forget his handphone and wallet when we had to rush for our one day...More

Thank EddeeDy
Response from MercureCNX, Manager at Mercure Chiang MaiResponded 1 week ago

Dear EddeeDy, We are thrilled that your stay was everything that you were hoping for and that you consistently find our hotel to be comfortable and excellent value. Many thanks for staying with us recently at Mercure Chiangmai and for sharing your positive commendation with...More

Reviewed 3 weeks ago

Had 2 nights stay here during my trip to Thailand. As a Le Club Accor Hotel Member, this hotel is basically is best choice near the old city (There is Veranda Hotel which is outside of the city). The hotel is pretty run down with...More

Thank YannNguyen0404
Response from MercureCNX, Manager at Mercure Chiang MaiResponded 3 weeks ago

Dear YannNguyen0404, We appreciate you taking time in sharing your recent experience at the hotel. Feedback is the breakfast of champions and our guests’ critique helps us to improve on our shortcomings. Thank you once again for your comments and we do hope you will...More

Reviewed 4 weeks ago via mobile

Stayed for 3 nights to allow us to explore the city and visit the Jungle Elephant Sanctuary(which was amazing). I contacted the hotel before I left asking about beds as we are a family of 2 adults and 2 children (13&11) sharing one room. Their...More

Thank rubenalfie07
Response from MercureCNX, Manager at Mercure Chiang MaiResponded 3 weeks ago

Dear rubenalfie07, We are pleased to read that you had such a memorable stay at The Mercure Chiang Mai that the wonderful staff here took good care of you. We are delighted you were comfortable in our care and could take advantage of our facilities...More

Reviewed 11 August 2018

I cant fault this hotel. The staff are all fantastic. I have stayed here over last few months for several weeks and everyone treated me so kind. You now understand why people love Thailand. Because Thai people are the nicest and kindest people in the...More

Thank Stephen T
Response from MercureCNX, Manager at Mercure Chiang MaiResponded 13 August 2018

Dear Stephen T, We are thrilled to read such a wonderful review on your recent experience at The Mercure Chiang Mai and thank you for your valuable time to write this. I am grateful for your wonderful feedback about our people and service. It was...More

View more reviews
About
Description
Located in the center of Chiang Mai, the second largest city in Thailand and only 10 minutes from the airport. Mercure Chiang Mai offers you comfortable rooms with free WiFi for your business and leisure ...More stay. Book conferences, seminars and social events for up to 600 people with parking available. Our restaurant and bars will tempt you with a range of delicious dishes and a relaxing atmosphere. Supermarket and banks are available next door. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Best Value
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Best Value
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Best Value
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (390)
Room & Suite (370)
Dining (89)
Pool & Beach (27)
Amenities (26)
Business Centre & Event Rooms (13)
Questions & Answers
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Posting guidelines
Room Tips
"Deluxe room or above"
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"best staff"
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"Use its pool and go the the local market nearby"
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"all rooms are fine and large and very good value fro money"
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