Pros and Cons Pros 1) Neat and clean rooms 2) Helpful and courteous employees - specially team FO, HK and F&B 3) Every room has a jacuzzi Cons 1) The swimming pool on the 17th level has a maximum depth of 1.70 meter as it mentions written on the floor. My height is 5 feet and 8.5 inches. I could stand 100% submerged with at least another feet of water level above my head which means the water level is actually 6.5 - 7.0 feet deep in realty. Which means 1.9 - 2.1 meters depth. 2) With this kind of depth and wrong information mentioned, there were no life tubes or life jackets or life saving hooks or any sort of safety equipment's present. Upon placing this request a life tube / buoy along with a 2 ft long wooden stick was placed on the following day. Not expected this from an international chain such as FURAMA. 3) The holding bar with steps attached which assists any person to climb up and down the pool is supposed to be present at the shorter end of the pool where there is least depth as per law. But in this case it is present on the deepest point. How do you expect a person who knows basic swimming or is a beginner and uses the pool for leisure purpose since this is a hotel and not an Olympic ground to climb down the pool comfortably from the deepest point and then swim across to the shallowest point? Not sure how did this pass the security inspection by the government to obtain license to operate? 4) Lack of presence of any General Manager to interact with the guests. Even after raising my concerns and a potential accident scenario which almost occurred with my family, there was no communication or interaction from any senior management. However, the front office head did a great job. They did mention that the pool comes under the F&B department to be taken care off and will inform them to place the necessary safety equipment's. My suggestion is to place all safety equipment, relocate the grab bar with stairs at the end with least depth and correct the wrong information of depth of pool mentioned on the ground. This is the least that can be done if one cannot deploy a swimming pool attendant due to lack of manpower during these difficult times. 5) Level 15th has an oval structure on the left hand as you come out of the guest elevator. There is an attic above this structure which is completely dark and is filled with bats inhabiting in them. I could see at least 10-15 of them hanging and flying around. That's seriously not expected from an international chain calling themselves a 4 star product. Not acceptable. 6) There is a honey bee hive present on one of the floors and it is clearly visible from the main porch area. I was staying on the 15th level and these honey bees used to roam around outside my window all the time. That's risky and not acceptable from FURAMA as a brand at all as I had windows in my room but couldn't enjoy fresh air doe to this.…
1) room is old but clean and hygiene. I like there are sink in a room and many cupboards. Feel like home. 2) there are 2 pools. One pool at 5 th floor closed because of COVID-19. Another opened but i dimly like swimming. Fitness is old and no maintenance. 3) breakfast is very good. Western style, Thai style and Vegeterians. 4) Service: I don’t have recommended.
This is our revisit (4th time) as we love location as not fadr from Nimman area (popular place for teenager) and MAYA shopping mall. Our room is 2-bedroom suite (2 bathrooms with jacuzzi) as big enough for 4 people. Room is a little bit old and renovation is needed. However, this is still our good choice upon what we paid. Ample parking No 7–11 by walking area within 5-min walk ( local small shop located near hotel) Local massage shop : in front of hotel
Nice hotel, nice staff, nice location, nice rooms and very nice rooftop! Clean Room. Tasty Breakfast. All staff is putting their best effort to provide the best service to the guest. Would definitely recommend.
Clean Room. Good Breakfast. Excellent Staff-concierge and front desk. Excellent location. Breakfast food quality is very good. All staff is putting their best effort to provide the best service to the guest, nice outdoor swimming pool. Would definitely recommend.