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Holiday Inn Express Bangkok Sukhumvit 11

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30 Sukhumvit Soi 11 Klongtoey-Nua Klongtoey-Nua, Wattana, Bangkok 10110 Thailand
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (528)
Room & Suite (233)
Dining (55)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Bangkok Sukhumvit 11
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#323 of 1,495 in Bangkok
Location
Cleanliness
Service
Value
A smart hotel right in the heart of downtown Bangkok's lively Sukhumvit area. Located in the famous Sukhumvit Soi 11, Holiday Inn Express Bangkok Sukhumvit 11 is surrounded by endless options for shopping, eating (halal-friendly options) and nightlife. Just a 5-minute walk to Nana BTS Skytrain Station, the hotel is a short distance from trendy shopping malls like Terminal 21, Emporium, Emquartier and Central Embassy. Offering speedy access to other major landmarks and attractions such as Bamrungrad Hospital, Indra Market, Erawan Shrine, Khaosan Road and Chatuchak Weekend Market via public transportation. Featuring 160 modern design guest room, Holiday Inn Express Bangkok Sukhumvit 11 is the smart choice for savvy travellers who are looking for the best location combined with the best value, offering an affordable and hassle-free stay in Bangkok. Start the day right with our free Express Start Breakfast or Grab & Go option and stay connected with our free Wi-Fi throughout the hotel.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
24-hour security
Baggage storage
Wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Snack bar
Vending machine
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Modern
Languages Spoken
English, Thai

Location

Full view
100Great for walkers
Grade: 100 out of 100
145Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
689Reviews38Q+A100Room tips
Traveller rating
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  • 27
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clive b wrote a review Yesterday
7 contributions1 helpful vote
Took them a month to refund a cancelled booking and they deducted 20 per cent for 'bank fees' Excuse was being very busy with refunds, how long does it take to tap a few keys? Would not stay here again
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Date of stay: May 2022
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Vikas Batra wrote a review 14 May
New Delhi, India63 contributions32 helpful votes
Superb location at soi 11 specially for party lovers many bar and clubs surrounded Party street Clean and tidy Staff is Ava rage No Buffet now days only limited breakfast one meal and one drink available at The cofee club adjoining to this property
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Date of stay: May 2022Trip type: Travelled
Room Tip: They have removed computers as they have before Also they provide parking Internet is gud...
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Sue P wrote a review 13 May
1 contribution
Good location, but, that is about it. Room is small and worn. Not the end of the world, but if ask for an extra blanket or pillow, they 'don't have any extras'. Asked for my email address. Strange request. Now I get all sorts of spam from them. (I know because I created a specific email because I was not sure if it was legit.) DO NOT USE YOUR REAL NAME. THEY WILL COME AFTER YOU PER THAI LAW!!
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Date of stay: January 2022
Rooms
Location
Service
Trip type: Travelled
Room Tip: High floor
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Khalil Travels wrote a review Apr 2022
South Croydon110 contributions72 helpful votes
I ended up here due to the Test and Go program. I was collected at the airport , taken to the private hospital for the pcr test and delivered to the hotel in less than 2 hours. The hotel liaison person updated every few minutes what was happening. The allocated room itself was big with all the facilities needed for a night's stay. It had been cleaned and sanitized. The meals were delivered on time as i was told. Dinner was a thai rice dish with salad and a drink. Breakfast was an egg based dish. My results were relayed before the 12th hour but I stayed on four more hours before leaving at 1500. I do like the hotel and will come here when Test and Go is done away with due to the location.
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Date of stay: April 2022
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Room Tip: Street view is better
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bl0ndie72 wrote a review Apr 2022
Ko Samui, Thailand2360 contributions385 helpful votes
+1
We enjoyed a lovely few days at the Holiday Inn Express Bangkok Sukhumvit 11. We booked the hotel for Our grown up children who flew into BKK via the Test & Go scheme, & we met them there (we live in Samui). The hotel was very organised & the staff were very pleasant & helpful. The kids flight arrived in at 1315, they were tested & transported to their hotel rooms where they quarantined until their results came back negative at 8pm. We checked in separately & it was seamless. Our room was on the 8th floor. It was a standard double, which was very clean & had everything we needed. The bed was extremely comfortable & there was a choice of pillows. Our children had their quarantine food delivered to their bedrooms, including breakfast the next morning. We ate breakfast in the restaurant - so much choice. Really good experience & the staff were lovely & friendly. I would highly recommend this hotel. It was well priced, comfortable & near bars & restaurants. A solid 10/10
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Date of stay: April 2022Trip type: Travelled
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Chrisinder wrote a review Feb 2022
Kenya102 contributions57 helpful votes
+1
Tired and worn out with facilities and services way below IHG standards even for a Holiday Inn Express and hence way below expectations. Considering that for a few Dollars more more can stay in a proper hotel instead of a youth hostel atmosphere one should consider that option. My room looked dated and with stained sofa chair covers hardly acceptable under any circumstances. The TV apart from dangling wires offers over 30 channels but at least 10 show no programme and from the few remaining only few are in English language. The working desk corner is in total darkness after sunset leaving few options during the very expensive PCR test do not leave your room days one and five. What makes matters worth is the totally beyond any standards so called food dumped in front of your door during lock down. No choice offered and stone cold simply inedible. A Ripp Off in every aspect and with 3 costly PCR costly PCR tests over 7 days its no wonder that tourists stay away. Generally speaking your staff is not very courteous and friendly including in the Coffeeshop where a rather mediocre breakfast is being ‘served’ ..............All in all very disappointing until I moved to a hotel where I feel welcome Thai Style!
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Date of stay: February 2022
Location
Service
Sleep Quality
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express Bangkok Sukhumvit 11
Responded 13 Mar 2022
Hi Chrisinder, Thank you for taking the time to leave us your feedback. We're all about delivering quality service and achieving the highest standards of accommodation to make your experience inviting. I am sorry you found our rooms less pleasing, our upkeep lacking and the level of service below par. We aim to offer everything you need and ensure that the issues highlighted be addressed to relevant departments. I've shared your comments with our hotel management to identify the areas that require improvement. Please stay with us again soon so that we can demonstrate our commitment to your satisfaction and comfort. We look forward to having the opportunity to restore your confidence in our hotel. Kind Regards, Alice P​ Case Manager​ IHGService​
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David V wrote a review Feb 2022
40 contributions24 helpful votes
Used the hotel during Feb 2022 for about 9 nights The rooms are very small, the cleaning service works only if you order, The front desk do not answer phones, maybe after a few tries But, breakfast is good GYM and pool closed As the hotel operates in AQ mode, I wouldn't use it unless I have too
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Date of stay: February 2022
Location
Service
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2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express Bangkok Sukhumvit 11
Responded 4 Mar 2022
Hi 499isaact, Thanks for your review and for staying with us. It is our goal to consistently provide superior service and accommodations. While we're delighted to hear you liked our location and enjoyed the breakfast, I am sorry to learn the room upkeep fell below par. IHG Hotels and Resorts sincerely cares about your experience, and I appreciate you for letting us know. I have shared your comments with hotel management and am confident they will take steps to improve your lodging experience. Many thanks for your feedback. I hope you will give us another chance to provide you with a better stay. Sincerely, Connie D Case Manager IHGService
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Krubee wrote a review Jan 2022
Singapore, Singapore507 contributions257 helpful votes
Last Dec 15, 2021, I arrived in Bangkok via Test and Go program and I booked Holiday Inn Express Sukhumvit 11 in order to meet the Thailand Pass without the need to quarantine but first we must stay overnight at any of their ASQ designated hotels while waiting for our PCR results then we are free to go (currently as of this writing Thailand Pass is indefinitely suspended). I chose Holiday Inn Express because of its reasonable price at just 200 SGD++ including the PCR test and I've booked their hotels a few times in SG where I'm based. Since SG is part of countries allowed to secure Thailand Pass I took the chance so I could finally visit Thailand and travel after 2 years. To apply you must have a pre-booked ASQ hotel, vaccinated, flight reservations and take a PCR test 72 hrs before your flight. Surprisingly it was a smooth and convenient process when I arrived in Bangkok. First we will sit down in columns and each staff will check if our documents are ready. I suggest to print all your documents other than the electronic copies when traveling during the pandemic so you can avoid delays. Once your document is ready you will proceed to the Quarantine officers to validate your Thailand Pass QR code and PCR test. Then you will go next to the Immigration (there is not long lines now which I expected). Grab your luggage afterwards and from the baggage area is where you could purchase your lcoal Thai SIM card. When I saw Lisa's billboard up I am really in Thailand and the feeling is so surreal after 2 years I'm back!!!. I loved securing Thai SIM Cards because not only their cheap less than 500 baht but they offer unlimited data for several days. I purchased True Thailand which offers 7 days 4G unlimited data for just 299 Baht. Thailand is by a mile the best when it comes to unlimited data offers. Then because I was the last to alight the plane and my Panda stuff toy was left in the plane, which I have to ask the customer service near the baggage area if they can still find in the plane. They assisted and helped me find my Panda for about an hour which is truly admire. It was the fastest and truly a great customer service Subharnavumi airport has provided to me. Indded, a very Merry Christmas gift for me. Luckily the plane hasn't left and it was being cleaned when I reported to them. When I exited the customs area I went to look near Gate 10 as instructed by Holiday Inn to me on their e-mail. I couldn't find any signboard for the hotel which i expected because I'm already late a bit. I asked one lady and she assisted me to another staff who books guests for our hotel. She said earlier the line was so long and I'm lucky I'm alone in the van. It's a sigh of relief for me because my SQ 706 flight was so full I didn't eat in the plane at all. So she ushered me on the van which is so fabulous (I remember my VIP van in Da Nang). There is a glass window divider between the driver and the passengers and the van is plated with Gold interior which is quite elegant for a tourist like me - thumbs up for this!!! We went to Piyavate Hospital drive thru and they did my PCR test and then went straight to Holiday Inn for my check-in. It was already lunch and I'm the only one who checked in. I didn't go in the main lobby instead there is a desk outside near the parking lot. The staff went out to assist me and I took the service lift going to my room. Mind you this is a very smooth and comfortable process being alone driven on a huge VIP van, took drive thru PCR and made on my hotel just in time for lunch. I felt recharged after my stressful flight. I was assigned room 0819 and it was pretty huge. I got a Queen size bed, a flat TV with a couple of cable and local channels, a window sofa, lots of lamps, carpeted floor, fast WIFI, mini bar with complimentary water/coffee/tea, a desk with office seat, cabinet, safety lock, luggage compartment and a huge toilet and shower. My window view is the Sukhumvit skyline which is pretty unique and modern. Airconditioning is easy to control and the TV is easy to use. My bed is the best part of my room - a huge Queen size bed with a very soft and comfortable pillow and sheets. Right after I checked in and had my first yummy Thai lunch - Chicken fried rice with fruits and Sprite I took a hot shower and rested very well until dinner. I truly admire Thailand has provided this opportunity for us to travel again for those locked in their homes for 2 years and made the process very smooth and safe. Included in my package are the 3 meals provided and I still have 2 free. We can also order outside like Grab food which I did for my midnight snack - Pizza Company my all time favorite local Thai pizza chain and I ordered personal size Pepperoni pan pizza - crunchy, tender and tasty. For dinner, hotel served me Isan style pan fried chicken with rice and salad and a Schweppes tonic water. And for breakfast I was given Thai dry chicken noodles with dragon fruit. I had a very relaxing and long good night sleep and I woke up around 8 in the morning and love the sunshine that came thru my windows a very good and comforting effect. I still didn't have my results yet and the hotel hasn't called. So around 10 AM I called them and they said my results are back and it was negative. Not sure about the other ASQ hotels but if you will book here please be mindful of the results try to call them for updates since you won't receive any e-mails. I took my shower and they have shower gel and hand wash provided as well as a lot of clean towels. Just one thing I've noticed - the water sink in the shower is a bit clogged in this room so I have to wait a bit and stop the water to let it drain well. I packed my things and followed the instructions provided by the front desk where I took now the lift that heads to the main lobby. It was a relief to see the room service staff assisted me in carrying my heavy luggages as I entered the lift. I went to the front desk submitted by card and they gave me my negative PCR results. Afterward, I am free to roam around Thailand but will need to take one antigen test on my 6th or 7th day here (was still the process during that time before the Omicron outbreak). It was Xmas and I loved the Xmas tree o their lobby - very colorful and pretty They have a lounge and cafe as well and glad to see that there are a couple of customers out here feels like the normal days before. Overall I was very happy to have booked this hotel not just because of its reasonable price, central location, helpful staff, big/comfortable and clean rooms, and finally of course the delicious meals they served to me during my overnight quarantine stay. Thank you Thailand and Holiday Inn Express for keeping my stay relaxing, safe, and comfortable I will definitely come back to your hotel if I get a chance to visit Thailand again!!! Kapkunkap!!! Thank you very much!!!
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Date of stay: December 2021
Value
Rooms
Service
Room Tip: Perfect for ASQ stay
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1 Helpful vote
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801stevenp wrote a review Dec 2021
Toms River, New Jersey776 contributions201 helpful votes
Bed was very comfortable. Room was older. Food in prc package tasted good but nothing great. Food in restaurant for breakfast was very good. Floor was taped down vinyl surprisingly. Not well maintained but overall good for the price. Bang bang burgers outside is great.
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Date of stay: December 2021Trip type: Travelled
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express Bangkok Sukhumvit 11
Responded 4 Jan 2022
Hi 801stevenp, Thanks for your review and for staying with us. Ensuring our hotels are always clean, service is always friendly, and everything always works is what we aim to provide all our guests. We are glad to hear you found the bed comfortable and enjoyed the breakfast. I have taken note of your comments about the sub par room maintenance and shared them with the hotel management. I trust that measures will be in place to address this area of concern. We appreciate the time you have taken to let us know about your experience and look forward to your next visit. Sincerely, Connie D Case Manager IHGService
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SwissAlps22 wrote a review Dec 2021
Brisbane, Australia109 contributions95 helpful votes
+1
I am an IHG Platinum Elite Member and attempted to book this Hotel package on the IHG site for my partner but it was not available. Covid Test and Go could only be booked direct. In short - this is the most appalling Hotel Room we have ever experienced. Photos below. Definitely not up to IHG standard. We could not recommend. Cannot wait to get my partner out and go elsewhere. Totally unacceptable by any standards.
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Date of stay: December 2021
Rooms
Location
Service
Room Tip: Hotel Not Recommended
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3 Helpful votes
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Response from SK Eve, General Manager at Holiday Inn Express Bangkok Sukhumvit 11
Responded 10 Dec 2021
Dear SwissAlps22, Greeting from Holiday Inn Express Bangkok Sukhumvit 11. First of all, Thank you to your value feedback and please accept our sincere apology to every negative expereinced that valued guest as you has engaged from the beginnning of stay up to check out. I beleived that this is truely unacceptatble case to the customer. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We as a management team to seriously will find out the root cause and seek out the solution to eliminate this problem. Lastly, we do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best regards, Piti Tiraronkornkul Express Assistant Manager
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PRICE RANGE
$34 - $54 (Based on Average Rates for a Standard Room)
LOCATION
ThailandBangkokRatchathewi / Sukhumvit / Khlong Toei Nuea
NUMBER OF ROOMS
161
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Frequently Asked Questions about Holiday Inn Express Bangkok Sukhumvit 11
Which popular attractions are close to Holiday Inn Express Bangkok Sukhumvit 11?
Nearby attractions include Jhasper Fashion Custom Tailors (0.4 km), Narry Tailors (0.5 km), and Nick's International Boutique House (0.06 km).
What are some of the property amenities at Holiday Inn Express Bangkok Sukhumvit 11?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Holiday Inn Express Bangkok Sukhumvit 11?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Bangkok Sukhumvit 11?
Guests can enjoy free breakfast, free instant coffee, and a snack bar during their stay.
Is parking available at Holiday Inn Express Bangkok Sukhumvit 11?
Yes, secured parking is available to guests.
What are some restaurants close to Holiday Inn Express Bangkok Sukhumvit 11?
Conveniently located restaurants include Amritsr @11, Benares Modern Indian Cuisine Restaurant, and Bawarchi Rooftop.
Are there opportunities to exercise at Holiday Inn Express Bangkok Sukhumvit 11?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Bangkok Sukhumvit 11?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Bangkok Sukhumvit 11 offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Bangkok Sukhumvit 11?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to Holiday Inn Express Bangkok Sukhumvit 11?
Many travellers enjoy visiting The Grand Palace (7.1 km), The Chakri Group (Phra Thinang Chakri Maha Prasat) (7.1 km), and Phra Sumen Fort (7.1 km).