- Hotel staff do not understand English and look very unprofessional - The hotel is very noisy, even at night they actually clean the corridor, this really disturbs the peace of the customer - The hotel applies a fine system if there is property such as dirty towels, please be careful because you have already paid for your stay you should not be charged any additional fees, and I can categorize this as a trap for those of you who will stay because they were not informed when you checked in - The staff is not friendly and when they speak English when they don't understand their tone is actually higher than us
So lucky to be upgraded to this premium room on the 9th floor. The location ~ perfect. The view ~ perfect. Amenities ~ perfect. The roof terrace pool has lounge seating that is ideal for quiet evening get together. The room itself felt sophisticated and the bathroom was supreme.
It is such a great disappointment to be in this hotel. First of all, the check in took such a ridiculously long time to be completed even though they had three staff at the counter and was dealing with one family. Then the three nights that I stayed there were plain nightmares. I checked in on 30th April, the next morning - Labour Day which is a holiday here - I was awakened by the renovation work! The drilling started around 8 and lasted till 10am. Not to mention the hammering that went along with it. The door of my room would not shut automatically by itself. I had to hold onto it and make sure I pull or push the handle to shut the door! The balcony is dirty - with cigarette buck and its light is without the bulb. The water temperature in the bathroom is a real challenge to control. Day two was slightly quieter until 5am when the BTS started. I have been bestowed a room that faces the BTS station!But last night was the worst! The air conditioner was making so much noise that I had to switch it off. Then mosquitoes started to attack me in my room! When morning arrived once again the drilling started. Guess what? Today is another public holiday! It seems that this hotel doesn’t allow some guests to rest during public holidays! I will NEVER RECOMMEND this hotel to anyone. If you wonder if I have informed the front desk, yes, I did. The respond was, ‘oh, we are sorry.’ So, I’m conclusion, I didn’t manage to rest at all!…
Staff was so rude and couldnt deal with issue, couldnt manage situation in the best option for customer. I came to check in around 7pm and found that the door room wasnt completely closed i could push the door open without insert key card. I went to lobby told staff the problem and ask for new room. They didnt let me change the room and one of women staff, the older one, try too explain about the door and try to make me accept that room. I told them about my concern that the door wasnt close completely and that mean anyone can get into the room and i didnt want to stay there. I had to insist many many time so i could get a new room. And another woman staff, the younger one, had rude expression to me and keep doing such a rude act to me on the next day we met. And i never receive any apology for this improvidence situation. Please train your people to have more service mind, manner and ability in solving urgent problem.…
Just a few steps from the BTS sky train. We got Thai herb drink as a welcome drink. The room were ok for us. You can find many street foods just next to the hotel. I would recommend the restaurant called "Kra-prow", a well-known and unique Thai restaurant.
Perfect for a short stay in Bangkok. Conveniently located very close to the BTS station. Some great food locations within walking distance. The breakfast is decent, I ate some pink bread, it was interesting. The beds are big. The rooftop pool is great also.
Really great pool with a fantastic view right next to Chong Nonsi BTS station. The room we had was very big and spacious. Our only problem was that we had to get our two room keys replaced three times due to them not being able to open the door, which was extremely annoying - but putting this aside, it was a great hotel for the price
This is our third stay at i-Residence. We chose this hotel because of it's location but stay because of it's staff. One month on this occasion. The breakfast staff are the friendliest we've ever encountered. Nume, Samorn, Ploy, Ta, Na and Tong are all worthy of special mention. Their service is outstanding. The maid service - in our case Fon and Nan have been both friendly and efficient. Additionally Pairaat (concierge) and Ball (IT) We highly recommend this hotel. (Don and Rujiraa Schellenberg)
The hotel located adjacent BTs chong nongsi and its very close to cafe, convenient store and food are everywhere nearby. The front staff very responsive and quick. The rate is also not that expensive.
Great location near bts Chong Nonsi, friendly stuff. Not far away there is many cheap restaurants with good Thai food and there is some good restaurants too. 1100 baht is a good value for money. All the best everybody :-)