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Eastin Hotel Makkasan

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1,172 Reviews from our TripAdvisor Community

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There are newer reviews for Eastin Hotel Makkasan
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Showing 871: English reviews
Bhavnagar, India
Reviewed 9 July 2015 via mobile

It is very good experience to stay there with family. It's glass house having stunning view. Swimming pool area is also good. breakfast is awesome. Room design is modern and comfortable. I have face the little delays in check-in at 4:00 pm. They have to improve on this. Only some of staff understand English that is a problem. As being...

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Helpful?
Thank Pratiksoft
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Pratiksoft, Greetings from Eastin Makkasan Bangkok. I was extremely pleased to read that you and your family had a good experience at our hotel and would like to thank you for your kind words. I would like to sincerely apologise for the slight delay you experienced at check-in and have instructed my staff to expedite the process as much...

Monterotondo, Italy
Reviewed 7 July 2015

i went to Thailand after a year of savings, to be relaxed and pampered. my travel agent wouldn't stop singing praises of this hotel and I was very excited to be there. but when i actually entered the hotel, it turned into my biggest nightmare. the hotel is crowded with people, there is very little staff who ignores all your...

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1Thank traveltales12
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear traveltales12, Greetings from Eastin Makkasan Bangkok. May I begin by offering a sincere apology regarding your recent experience at Eastin Makkasan. Our sole intention is to satisfy all our valued guests and I deeply regret this did not happen in your particular case. I was extremely concerned to read your comments concerning the service you received and the cleanliness...

Melbourne
Reviewed 7 July 2015 via mobile

Eastin Makkasan is a modern 4 star hotel conveniently located near the airport train link. The rooms are a good size and nicely fitted out with modern clean bathrooms with shower over the bath. The TVs are modern flatscreen with a large selection of TV channels and pay by view movies ( a little pricey at 200 baht ) ....

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2Thank TravelMum38
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear TravelMum38, Greetings from Eastin Makkasan Bangkok. May I begin by thanking you for taking the time to write a lengthy review of your stay informing your fellow Trip Advisor readers of what they can expect from their time with us. I was especially pleased to learn that you enjoyed your spa experience as it has proven to be especially...

Neve Yarak, Israel
Reviewed 6 July 2015

This is decent 4 stars hotel. The rooms are clean and quite comfortable. Breakfast is nice as well - not a huge variety, but nice. Location is OK, very short drive to the malls but no close access to BTS.

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Helpful?
1Thank AmiKlein
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear AmiKlein, Greetings from Eastin Makkasan Bangkok. Thank you very much for taking the time to post a review of your stay on Trip Advisor. Your kind comments are greatly appreciated. If you and your lovely family are ever Bangkok-bound again we would love to welcome you back to our hotel. Best regards Didier Gourmaud General manager

Cape Town Central, South Africa
Reviewed 5 July 2015

What a horrible hotel. Where do I start. From point of check, they did not want to give me more than 1 key even if we family of 3 and will be in out of room at different times. The room is old and musty. Not fresh clean smell at all. The bathroom still has a shower in the bath....

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1Thank shan488
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear shan488, Greetings from Eastin Makkasan Bangkok. I would like to begin by offering a sincere and genuine apology that your stay at Eastin Makkasan caused you to award us a terrible score on Trip Advisor. As it is my duty as General Manager to ensure all our guests have an enjoyable stay I give any negative feedback the attention...

New Delhi, India
Reviewed 1 July 2015

I stayed in Eastin Hotel Makkasan in the last week of June 2015. I reached the hotel at 2:30 PM. Checking in was very smooth (less than 5 minutes) with smiling faces welcoming me and my family to the hotel. The room was neat & clean with an excellent view. Champ, at the front desk, is really helpful and informative....

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Helpful?
Thank swaroopkumar2015
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear swaroopkumar2015, Greetings from Eastin Makkasan Bangkok. I would like to thank you for posting such a detailed review of your stay with us and informing any potential guests of what to expect from their time at Eastin Makkasan. I am delighted that you enjoyed our food and hospitality and will pass on your praise to our Chief Concierge Khun...

New Delhi, India
Reviewed 1 July 2015

title may b negative but this is just to tell that hotel was not bad wht i had read in reviews......may be those ppl had sum issues ,may be just coz of 1 person's bad behaviour they reached on their conclusion. hotel area is very gud.......many indian vegetarian restraunts,markets like indira square,platinum mall ,big C ,street market all were on...

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1Thank goenkatina
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Goenkatina, Greetings from Eastin Makkasan Bangkok. What a pleasure it was to read your kind review and I am delighted you and your family enjoyed your time with us. You mentioned that the rooms on the 23rd floor only consisted of even numbers. This is because there are only four guest rooms on that floor as the other part...

Melbourne, Australia
Reviewed 30 June 2015

After staying at the Eastin a few years ago I was excited for my return only to be let down.Management have a very poor attitude and the place has been let go.I had confirmed a booking that had been made in Febuary when we were in Thiailand a week previous. To my disappointment the booking had been cancelled due to...

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Helpful?
Thank mark b
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear mark b, Greetings from Eastin Makkasan Bangkok. Firstly may I offer my deepest regrets that your recent experience at Eastin Makkasan led you to award us a terrible score. I have fully investigated your case and in the interests of fairness and balance and to protect the business and reputation of our hotel would like to make my findings...

New Delhi, India
Reviewed 29 June 2015 via mobile

Stayed at this hotel couple of times I like the hospitality of the hotel. The staff is very helpfull and polite. The location is very nice just nearby the main shopping area. Rooms and SPA of the hotel is amazing. Nice hotel for the shoppers who want to do street shopping.

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1Thank Jasdeep J
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Jasdeep J, Greetings from Eastin Makkasan Bangkok. As one of our valued returning guests I would like to say how delighted we were to welcome you once again. I will pass on your kind words regarding the service you received to my team to act as an inspiration to us all to continue to offer a comfortable and relaxing...

chennai
Reviewed 29 June 2015

Walkable to Pratunam, platinum & Indra Mall. Walkable to Makasaan station. Many Indian restaurants around. Nice view of the city from the room. Good wi-fi. very neat rooms. There is no health faucet (hand shower) near flush toilet which we Indians prefer. The street is a typical Bangkok street with lots of food stalls which is slightly annoying. Happy massage...

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1Thank SAISHANKARRAMANI
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear SAISHANKARRAMANI, Greetings from Eastin Makkasan Bangkok. I was very pleased to learn that you made the most of your time in Bangkok and hope you managed to pick up a few bargains! As you stayed with us in 2014 both me and my team hope to have the chance to be of service to you both again this year....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Value for all occasions hotel in Bangkok. Eastin Hotel Makkasan Bangkok is designed with an emphasis on supreme comfort and style featuring a contemporary interior reflecting our international chain brand essence. Our 4 star hotel in Bangkok provides excellent in-room facilities, various dining options, fully equipped function rooms and all the amenities expected of a deluxe hotel including complimentary Wi-Fi Internet throughout the property. Eastin Hotel Makkasan Bangkok is the ideal destination for both business and leisure travelers, providing family floors with child friendly facilities, a boardroom located on the 31st floor catering for small corporate meetings and The Attica Sky Lounge for private events featuring unparalleled panoramic views of the city skyline. Eastin 4 star hotel in Bangkok is conveniently located on Makkasan Road in the Pratunam Area. ... more   less 

Additional Information about Eastin Hotel Makkasan

Address: 1091/343 New Petchburi Road | Makkasan, Rajthevee, Bangkok 10400, Thailand
Region: Thailand > Bangkok
Price Range: ₹ 2,948 - ₹ 5,633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastin Hotel Makkasan 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Eastin Hotel Bangkok
Bangkok Eastin Hotel
Hotel Style:
#83 Spa Hotel in Bangkok
#118 Business Hotel in Bangkok
#151 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Eastin Hotel Makkasan staff and other travellers.
54 questions
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Questions? Get answers from Eastin Hotel Makkasan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have views but they get better the higher you are”
 of 5 bubbles 206DavidP, 21 Mar 2017 | Read review
“Rooms look over the expressways and the local railway tracks so a higher floor gets you a quieter room.”
 of 5 bubbles AndrewA778, 15 Mar 2017 | Read review
“Cannot go wrong. Great view of the city. Clean rooms. Overall great facility. Can't go wrong.”
 of 5 bubbles aroonm2015, 9 Feb 2017 | Read review
“Ask for little Higher Floors!!”
 of 5 bubbles BABAISGHETTO, 30 Jan 2017 | Read review
“I was on the 25th floor which had great view.”
 of 5 bubbles tanga147, 21 Jan 2017 | Read review
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