Mercure Bangkok Siam
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927 Rama 1 Road Wangmai, Bangkok 10330 Thailand
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$71
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Room & Suite (1042)
Dining (233)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Bangkok Siam
Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#178 of 1,495 in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
The Mercure Bangkok Siam is conveniently located in the heart of Bangkok's shopping district and steps away from the National Stadium BTS. Explore the numerous shopping malls just a quick walk away at MBK, Siam Center, Siam Discovery, Siam Paragon, Centralworld and Siam Square. Mercure Bangkok Siam features 189 superior, privilege and suite rooms all appointed with a warm and modern style. The shared complex includes free WiFi, restaurant, 2 bars, 3 meeting rooms, roof top swimming pool and fitness.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Thai
Location
Full view
100Great for walkers
Grade: 100 out of 100
275Restaurantswithin 0.5 km
59Attractionswithin 0.5 km
Contact
927 Rama 1 Road Wangmai, Bangkok 10330 Thailand
Name/address in local language
Getting there
National StadiumBTS Skytrain1 min
SiamBTS Skytrain8 min
2988Reviews152Q+A100Room tips
Reviews
Traveller rating
- 1,417
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- 56
- 35
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Popular mentions
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Most Recent
Bellmen Mr Apidej P. & Vitthaya L. I work so hard to be warm and hospitable. The room service team was very hospitable and our family stayed at Mercury ibis Hotel Bangkok Siam from May 2nd to 9th. I will come and stay next time. It's one of my favorite hotels
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Raphael Hirsch, General Manager at Mercure Bangkok Siam
Responded 2 weeks ago
Dear hninhtutaung, Thank you for your recent visit at the Mercure Bangkok Siam and for sharing your wonderful experience with us. I am elated to learn that you had a pleasant stay and that you enjoyed our friendly staff service at the bellboy counter and roomservice. Your compliment toward Mr. Apidej P. and Vitthaya L are highly appreciated. Again your kind words are very well appreciated which is of utmost importance to us in striving to provide exceptional experiences. I truly hope your memories here will last long and take you back to us in the near future. Have a wondrous day ahead and welcome you back again at the Mercure Bangkok Siam Raphael Hirsch General Manager
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No room cleaning service during my stay. We went out for Bangkok excursion and back the hotel at 9 pm. We really shock as our room was not cleaning. We called to ask Front Desk staff, she told that, you have to put the cleaning request sign if you want the room to be cleaned, we shocked again! I as we have not been told upon check in that we to request as normally if we not put the Do not disturb sign staff can come anytime to clean, unfortunately, she not explained anything but offered to change new towels and clean the bin. By the way Housekeeping staff came in 5 min. She is the best service ever as she had done everything for us immediately and deeply apologize for any inconvenience occurred. She gave us the reason that since pandemic time, the room will not be cleaned if guest not request. Better to move her to work at Front Desk as she is better communication person.…
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Date of stay: April 2022Trip type: Travelled
Room Tip: Be aware of improper information from Front Desk staff.
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Helpful
Response from Raphael Hirsch, General Manager at Mercure Bangkok Siam
Responded 2 weeks ago
Dear Iambesttraveller, Thank you for your recent stay at Mercure Bangkok Siam and for taking the time to tell us about your experience. It was with regret to read about the issues you have experienced with our service . Indeed, The cleaning information was not clearly mention by our Front Desk staff. We put on the top of the bed all information related to the Pandemic cleaning condition. However I cannot agree more that this information should had been provide by the Front Office attendant, for which I apologize. Please be assured that your comments will be considered seriously and addressed with our team for future improvements. Thank you again for your valuable feedback and I hope that you can give us another chance to serve you better. Sincerely, Raphael
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I love that there is a 7-11 available 24 hours just right downstairs. So convenient and I do not need to lug heavy drinks or beverages from supermarket. Although there is also another 7-11 nearby the hotel. The cleanliness of the room is very good! Close proximity to BTS and Shopping malls. There was a slight hipcup as I arranged transport to pick us up from Domestic Airport back to hotel but the driver was not there when we arrived. We had to arrange AOT separately from the counter. The pillows are also too soft for my liking. But overall a good stay.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Raphael Hirsch, General Manager at Mercure Bangkok Siam
Responded 1 week ago
Dear merlynmelissa, Thank for your returning visit and your cleanliness feedback regarding your recent visit at the Mercure Bangkok Siam hotel. We took good note about the pillows comment and communicate with the Limousine service. We appreciate you wonderful feedback and are very pleased to hear about your overall satisfaction. Again, thank you for your review. We look forward to welcome you back soon ! Kind regards, Raphael Hirsch General Manager
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One of the best hotels we’ve ever been privileged enough to stay at. Simple yet beautiful building, and it only gets more breathtaking when you walk in seeing some parts of the city specially if your room is on the highest floor. Good quality rooms, and high quality service. The best part is that, it is close to the train station that will give you an easy access to wander around. Highly Recommended!
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Date of stay: March 2022Trip type: Travelled
Helpful
Response from Raphael Hirsch, General Manager at Mercure Bangkok Siam
Responded 23 Mar 2022
Dear Markunicholas92, What a delightful comment ! Thank you very much for taking the time to detail about your stay with us. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. We aim to strive the best service quality to our customer your feedback are valuable to us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. Thank you for recommending the Mercure Bangkok Siam hotel, to other reader of TripAdvisor and we look forward to welcome you back soon for another memorable visit. Kind regards, Raphael Hirsch General Manager
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+1
Stay here 3 nights with Travel Together programm, all are nice, friendly staff and trainee, room was neat and clean, no bad smell. Pool and rooftop is good. Understand that this is during pandemic of covid period, Buffet breakfast is ok but hope to have more selection.
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Date of stay: February 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from Raphael Hirsch, General Manager at Mercure Bangkok Siam
Responded 16 Mar 2022
Dear Andreana31491 We very much appreciate your comments regarding your recent stay at the Mercure Bangkok Siam. Guest experience is our prime concern and hearing about your overall good stay is our best reward. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we very much look forward to welcome you back soon. Kind regards,
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I spent there 2 nights just recently, from the arrival by private car until check out...it was a very pleasant stay. Each staff I encountered was friendly, very helpful and attentive. I even remember all their names as each one of them took their time to interact with me and answer patiently all my questions. They also did a great job reminding all guests to be aware of the existing Covid - 19 regulations in place - very professional . My room was also clean and nice, the gym I used twice and it covered all my needs. Will definitely come back again!
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Date of stay: December 2021Trip type: Travelled
Value
Location
Service
Helpful
Response from Raphael Hirsch, General Manager at Mercure Bangkok Siam
Responded 16 Mar 2022
Dear Tangok2017, Thank you for giving us the opportunity to welcome at the Mercure Bangkok Siam hotel. I sincerely appreciate your kind words toward our team members who are striving to make every guest visit a memorable one. We look forward to welcome you again soon and hope your next visit will be as pleasant as the previous one. Sincerely,
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The front office team (Cindy, Kate & Illada) were superb. They were very patient friendly n helpful especially in the latest govt requirements on the PCR test n transportation. Looking forward to return to the hotel
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Raphael Hirsch, General Manager at Mercure Bangkok Siam
Responded 16 Mar 2022
Dear Darren N, Thank you very much for taking the time to share valuable feedback here on Tripadvisor. I am delighted to hear that you enjoyed our services, your nominative compliments are highly appreciated ; thus I have personally shared your comment to the Front Office Manager. I sincerely hope that we will have the opportunity to welcome you back soon again. best regards
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+1
My family and I have been stayed many hotels both All Accor and others, Mercure Siam make us impress in everyday during our stay on Oct 18-22, 2021. We stay at room 28x3, room was very clean and perfectly set up, house keepers are very capable, everywhere in the room is clean and setting are 100% perfect same as the first day that we checked in, I many times experience that some items may reduce or missing like soap or tissue paper especially 1-2 days before check out date (Many hotels excused because of the pandemic, their service standard is lower, believe me those kind of excuse or service below standard never happen at Mercure Siam. I personally believe because hotel GM and his team pay a lot of attention to customers especially the cleanliness and hygiene. Thanks to housekeeper who did 100% perfect!…
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Date of stay: October 2021Trip type: Travelled
Helpful
Response from Raphael Hirsch, General Manager at Mercure Bangkok Siam
Responded 16 Mar 2022
Dear Thakul_W, Thank you for taking the time to share your family enjoyable experience at the Mercure Bangkok Siam, I thank you for your words of praise all throughout your very positive feedback and it is wonderful to read that you enjoyed our room cleaning service.. It is our great pleasure to continue delighting you with our great service and we are looking forward to welcome you back again in the future. Best regards,
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There is no hot water in bathroom. So, we moved from top floor to bottom floor. Welcome drink for platinum member is 1 can drink. Customer service is getting worse. Covid19 is your excuse to be lazy. Don't slack off blaming every single thing on covid.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Raphael Hirsch, General Manager at Mercure Bangkok Siam
Responded 5 Sep 2021
Dear Doraemon929 Thank you for taking the time to share your experience and feelings concerning your recent stay with us. I appreciate you taking the time to notify me your experience during your recent stay. There seems to have been some technical missteps from our part that are not on par with the quality of service we always aim to offer to our guests. Reference to the situation you had explained below there was certainly a lack of hospitality and professionalism from our side. On behalf of all my team I would like to sincerely apologize for the inconvenience that occurred. Rest assure that our Hotel follow strictly Accor All safe protocol and Government announcement. All Restaurants and Bars been closed since July Government decision. We did not get the authorization to provide a better welcome drink during your August stay as our Bar remained closed. But we hope as a Platinum Member that you could benefit our full in room mini bar set up facilities (apple juice, sprite, coca cola, soda water and a choice of premium coffee selection) In spite of this situation, I trust that this unfortunate experience will not deter you from staying with us again. However, we hope you will allow us to restore your confidence by having the opportunity to welcome you back in the near future so that we may demonstrate our commitment to serving you better. Best Regards, Raphael Hirsch General Manager
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there is very convenient transportation. Taking the BTS to the national stadium station. Superior room with queen bed, good sizing, cleaness, overall is good. Suitable for laying down, relaxing, chilling and enjoying the view of the city. My room from 21st floor, Siam station view side, giving good atmosphere, sightseeing beautiful building view, it's enjoyable. Completely room equipment with some on request amenities. soft bed, good pillow, bathroom is a shower with liquid soap Shampoo, lotion and hand soap available. Breakfast can be added on arrival. The food choices and quality are reasonable. can indicate number of your choice, Specify the pick-up time and self taking to your room, it's ok The facilities, swimming pool, restaurant are closed. convenience store on 1st floor are open, very convenient. The staff provide good service. It is considered touchless service. Housekeeper Khun Varnapha she very polite and be kind to offer good service also friendly.…
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Date of stay: July 2021Trip type: Travelled
2 Helpful votes
Helpful
Response from Raphael Hirsch, General Manager at Mercure Bangkok Siam
Responded 18 Jul 2021
Dear PisutS5. Thank you very much for taking your time for taking valued comment , The Hotel is very knowledgeable to know that you enjoyed your stay in this time , although some facility was close , and also kindly compliment staff . Hopefully , we will have a change to welcome you back soon. Your, Raphael Hirsch, General Manager
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PRICE RANGE
$48 - $66 (Based on Average Rates for a Standard Room)
LOCATION
ThailandBangkokWang Mai / Siam / Pathum Wan
NUMBER OF ROOMS
189
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Claim Your Listing Frequently Asked Questions about Mercure Bangkok Siam
Which popular attractions are close to Mercure Bangkok Siam?
Nearby attractions include Jim Thompson House (0.3 km), Suit Cut Bespoke Tailor (0.3 km), and Mysuitbangkok (0.4 km).
What are some of the property amenities at Mercure Bangkok Siam?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Mercure Bangkok Siam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Bangkok Siam?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mercure Bangkok Siam?
Yes, a parking garage is available to guests.
What are some restaurants close to Mercure Bangkok Siam?
Conveniently located restaurants include Citi Bistro, Maidreamin, and Terrazza Italian Restaurant.
Are there opportunities to exercise at Mercure Bangkok Siam?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Mercure Bangkok Siam have airport transportation?
Yes, Mercure Bangkok Siam offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mercure Bangkok Siam located near the city centre?
Yes, it is 0.6 km away from the centre of Bangkok.
Are any cleaning services offered at Mercure Bangkok Siam?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Bangkok Siam offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.