I stayed with Grand Hyatt Erawan for 4 nights. Overall, I would like to give 5 stars but due to an incident on the last day, i give 4 stars to the hotel. The reason I deducted 1 star due to breakfast time. The tea cup served me which I found it dirty. Otherwise, this hotel definitely could score 5 stars. Location... Location..location.... it is the best location hotel which you could access all the malls and BTS easily via sky bridge. This hotel although its old, but I can tell you the hotel is super CLEAN especially the toilet. My stomach would tell me whether the toilet is clean or dirty. :) If the toilet is dirty, I could have constipation until I back home. Guess what, I have no constipation during my journey. I was on the cloud nine. The bed and pillow are comfortable. Nothing I could point out. The staffs are well trained and very helpful. Initially I wanted to arrange GRAB to airport but the price at the up side. So, I decided to ask Concierge to book a taxi to airport, the price is super reasonable and the driver get ready and wait for you at the lobby an hour before the time I booked. From front desk, concierge, room service and hotel cleaning staffs are all well-trained. they are helpful, polite, knowledgable of their job. The quality of people, building and services, I would say they are the top-notch in this industry. It is worth for the price. Thank you for all of Grand Hyatt Erawan staffs who has been serve me and mother. We totally have a pleasant stay especially during covid time. You make us feel safe while staying with you. We will definitely go back to Grand Hyatt Erawan again!…
I am very impressed with my latest staycation during New Year Holiday at Grand Hyatt Erawan so much. All the staff service is very beyond expectation even on very crowded period. The room is very clean with full facilities. Bed is so comfy. The view from my room is amazing, facing to Central World so I can see the firework very clearly. Hotel facilities are full function and not so crowded because of good management. The breakfast there is Marvelous! good quality and good taste even there's not much variety. I received every extra request even on crowded day: early check-in and late check-out and corner room facing Central World. I really recommend this hotel in every occasion, suitable for solo, lover, and family.
Excellent in service , cuisine,accomodations. Inspite of minimum Covid restrictions, the hotel staff made our 5 day stay enjoyable. We highly recommend Grand Hyatt for our future stay. We have seen that the service has gotten better thru the years.
I came back after 2 years and nothing has changed in terms of quality, service and kindness of the staff. Is always a pleasure to stay at the Gran Hyatt Erawan in Bangkok. Everything was working very well in a very healthy, clean and and safe environment
Stayed in the hotel for 3 days was a good experience but it could have been a bit better, saw some cleanliness issues here and there but were manageable, food menu needs to be updated with some more vegetarian options.
Room with club access is very great. The staff was very helpful. The lounge had a variety of snack and they were great. The room was spacious, though the bathroom is a bit tiny, but overall is great. The location is great, but since the plaza was under maintenance, it became a bit difficult to go to CTW, or Siam Square. We need to walk along the road during the day. Lastly, I came here to celebrate my birthday with my family. Though I am World of Hyatt member, there's nothing special like they didn't even notice it. Over the last few years, I went to other hotel chains both as a member and non-member, I always got at least a small birthday cake. But there's nothing here at Grand Hyatt Erawan. So it's better to celebrate your birthday at other hotels. But I'll give 5 stars to the service anyway.…
View from my room was exceptional.. sunrise was the best view of it. Cleanliness was good. Room service are very good and it's fast. Buffet, not much choices. The staff are very attentive. I can say, when I'm back in Bangkok I will choose to stay in the same hotel
It was great experinced staying at Grand Hytatt Erawan hotel. The cleanliness and orderliness are well-maintained and as expected. Its those little abrupt things that you wouldn't expect to happen like rainy season when my friend and I went to dinner outside hotel and they handed us umbrella. People are very kind, very courteous and hands-on.
For this trip, we booked the Grand Suite King which comes with a living room. Room was large with many amenities and access to the Club Lounge daily. Very good service standards too from the day we were welcomed to the hotel.
overall good with customer service, room cleanliness and food. Hotel location was good and can access to other places . During stay found good and excellent hotel can refer to friends and family visiting.
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