Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
250, Sukhumvit Road Khlong Toei, Khlong Toei, Bangkok 10110 Thailand
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About
#37 of 1,545 hotels in Bangkok
Location
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Service
Value
Travellers' Choice
Decorated with exotic teakwood, gleaming marble and shimmering Thai silks, guests are assured a memorable stay at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok. Located in the heart of Bangkok, our hotel offers direct bridge access to the Skytrain and the MRT underground, placing guests moments away from enriching cultural sights, palatial shopping malls, a cosmopolitan dining scene and vibrant nightlife. Relax at our free-form swimming pool set in a lush tropical garden, or unwind with a massage or facial in the tranquility of The Grande Spa.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Tennis court offsite
Babysitting
Valet parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Outdoor dining area
Poolside bar
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Luxury
Languages Spoken
English, Chinese, Japanese, Thai
Location
100Great for walkers
Grade: 100 out of 100
537Restaurantswithin 0.5 km
86Attractionswithin 0.5 km
Contact
250, Sukhumvit Road Khlong Toei, Khlong Toei, Bangkok 10110 Thailand
Name/address in local language
Getting there
AsokBTS Skytrain2 min
SukhumvitBangkok Metropolitan Rapid Transit4 min
4913Reviews125Q+A100Room tips
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Absolutely beautiful hotel, staff were fantastic, so attentive and helpful. The pool area is probably the best in Bangkok in my view, felt more like a resort with beautiful gardens and Thai features all over, peaceful amongst the hustle and bustle of the city. Locations is great in the heart of Sukhumvit with lots to do, also not too far to Khaosan and other areas by taxi. The room was spacious and plush with great amenities, we were lucky enough to score an upgrade to a higher floor room which was lovely, it was great recognition of our Marriott Bonvoy loyalty which we were most appreciative of. We hope to return again, well worth it.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed here for a couple of nights and was very impressed. The hotel is stunningly beautiful and centrally located. The deluxe room had two plush beds, a large, immaculate bathroom, and a good view of the surrounding neighborhood. The breakfast served at the Orchid cafe was sumptuous and delicious. Highly recommend this gem in Bangkok.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SGS GM, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
Responded 2 weeks ago
Dear travelingvisitor17, Thank you very much for your support of the Sheraton Grande Sukhumvit and for sharing your kind recommendation on TripAdvisor. The voice of our guests is critical in maintaining our high standards and I am thrilled to read that you had a pleasant stay with us. My team and I very much look forward to welcome you back for your future stays in Bangkok with warm and gracious Thai hospitality. Best regards, Carl Carl Volschenk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I have stayed at the Sheraton Grande Sukhumvit many times and it has been one of our favorite hotels, but I admit that we have been a bit apprehensive on our last couple of visits. The hotel's superb longtime General Manager recently retired, and this was followed by the departure of two other excellent senior managers. On top of this, the hotel lost really good rank-and-file employees during and after the Covid shutdown period. Great management and great staff are essential components in a great hotel, so we wondered whether it would be the same place we had come to know and love over the years. We are happy to report that the new General Manager and his team are maintaining the hotel's high standards. The rooms and public spaces are clean and well-maintained, the food and drinks in the restaurants and bars are abundant and delicious, and everyone still cares about customer service. During our most recent stay the front desk staff -- including Preeyanut (Nuch), Suntida, Saithip (Summer), Patcharaporn (Neng), and several of their colleagues -- greeted us by name, made sure we had a nice room, and then checked with us throughout our stay to make sure everything was going well. We were lucky enough to have the "executive breakfast" in Rossini every morning -- provided for high-tier members of the Marriott Bonvoy loyalty program as well as for a few other guests who book premium rooms -- and were deeply impressed by the care and attention given by everyone including restaurant manager Sumit, hostess Air, and our waiters and waitresses including Boonjing (Jam), Ticha, Jutharat (Fa), Nina, Pasakorn, and Gun. The young lady who made our fresh fruit juice most mornings, Miw, was also wonderful. And during the happy hour at The Living Room we were glad to see that bartender Eddie and his colleague Boy are still preparing amazing cocktails which are still being served with courtesy, efficiency, and style by our old friends Joy, Lek, Pam, and Lamai (Pui) as well as by some of their newer colleagues including Benjamart (Kukai), Chanikan (Talay), Anticha (New), and Ayu -- all under the watchful and helpful eye of supervisor Cake. The Living Room also still has excellent piano players. And everyone else -- Meena and her colleagues at the pool bar, the fitness center staff, the concierges and butlers and bellmen and doormen and security guards and especially the ladies who cleaned our room, including Ratchakorn, Thidapha, and our dear friend Rattana -- did a wonderful job as usual. It is also encouraging that the hotel has continued its tradition of recognizing and rewarding guests who have been particularly loyal. The treatment of elite-level Marriott loyalty-program guests is among the best we have experienced anywhere in the world. Aside from room upgrades, the Living Room cocktail hour, and breakfast at Rossini's, one particularly impressive benefit is two free pieces of laundry per person per day. As with every hotel stay, there were a couple of mild disappointments. One or two young male staff members have somehow gotten the idea that they should interact with customers in a tone so obsequious as to be a caricature of itself. (This is a lot like the approach taken by too many waiters and other customer service personnel in America, who seem to believe that throwing your personality hard enough at the customers is a substitute for remembering their orders and serving them promptly.) And we were so sad to find big multiple-user bottles of shampoo and conditioner and shower gel in our bathroom in lieu of the little bottles of lemongrass-scented Thann products that have always been there in the past. These big bottles are touted by some hotel chains as evidence of concern for the environment, but they surely also have a lot to do with cost-cutting. And aside from the health concerns -- are we the only ones who get nervous about using liquids from bottles that we don't know who has used before us? -- they just seem way too tacky for a Luxury Collection hotel. Fortunately, when we asked Housekeeping we were told that the individual Thann toiletries were still available on request, so we were able to ignore the big communal ones. We hope this will continue to be the case. Aside from these small matters, we found the Sheraton Grande Sukhumvit just as comfortable and inviting and well-managed as it has always been. We will be back soon.…
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SGS GM, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
Responded 1 week ago
Dear AssimilatedCajun, Thank you very much for your continued support of the Sheraton Grande Sukhumvit and for taking the time to share your stay experience on TripAdvisor. It certainly is the highlight for us to see returning guests like yourself and we are honored to learn that you appreciated the level of service and facilities offered at the hotel. Your kind compliments have been passed onto our teams particularly in the Front Desk, Rossini’s, The Living Room, The Sala and our concierge and butler teams. I know that they appreciate your kind recognition and are always delighted to take care of you. Your kind feedback is a true testimony to their efforts, thank you for highlighting this. We will continue to emphasize all our service attendants to deliver services to our guests in a polite, attentive and personalized manner. I have taken note of your feedback regarding the replacement of our new bathroom amenities. The new Byredo Le Chemin is a well-known luxury global brand exclusive to The Luxury Collection and supports Marriott International’s commitment to reduce its environmental impact. The replacement aims to reduce the existing single-use plastic bottle waste while continuing to provide an exceptional guest experience consistent with The Luxury Collection brand. Please rest assured that our room attendants hygienically clean, refill and seal the bottles prior to each new guest arrival. The team and I hope that we may have the opportunity to welcome you back for another enjoyable stay with warm and gracious Thai hospitality. Best regards, Carl Carl Volschenk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My first stay at this hotel was 6 years ago in 2017. I was given a high-floor room facing the beautiful Benchakitti Park. I was amazed with the huge and clean room as well as the friendly service. This recent stay was my first return to the hotel post pandemic due to a business event. I was given a room with city view at 18th floor overlooking the BTS Skytrain track, Westin and Terminal 21. No change to the room design and furniture versus my last stay 6 years ago, still very clean and cozy. One thing I like the most about the room is the huge comfortable heavenly bed. I fell asleep easily and reluctantly to wake up every morning. I was willing to skip my breakfast just to have longer good quality sleep! Location of the hotel is undoubtedly one of the best, conveniently located just next to Asok BTS Skytrain station along the bustling Sukhumvit Road. For great shopping or dining, look no further across the road to Terminal 21, Robinson and TOPS supermarket. Hotel staffs are super friendly and polite, definitely my first recommended hotel in Bangkok.…
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Date of stay: February 2023Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SGS GM, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
Responded 2 weeks ago
Dear Mike_Wong75, Thank you very much for your continued support of the Sheraton Grande Sukhumvit and for taking the time to share your stay experience on TripAdvisor. It certainly is rewarding to welcome back returning guests like yourself and we are honored to learn that you appreciate the level of service and facilities offered at the hotel. Thank you for highlighting the efforts of our team, I know they will be thrilled with your kind feedback. Please do let us know should your travels bring you back to Bangkok, as we are all looking forward to welcoming you back for another great stay with warm and gracious Thai hospitality. Best wishes, Carl Carl Volschenk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I stayed two nights with my friends. It was the best hotel experience and the service was so great. I highly recommend it. 1. Room condition It was extremely clean and spacious. The bed was very comfortable. We added an extra bed and it was good too. The amenities are all from BYREDO and smelled very good. The view was good too. 2. Swimming pool I felt like I was in jungle. The swimming pool was beautiful and had a lot of organized trees. The water was a bit cold but it was fine with sunlight. The workers give you seats. Nice service. Ah, it has a hot tub in the corner. 3. Service I had to call to customer service a couple of times. They were very sweet and always helped me a lot. One night, the wifi was not working well but the next day, they got us an apology letter with chocolates. I learned what service is at this moment. Also, the bell boys are very gentle and kind. The airport pick-up service is great as well. They even ask your flight number to figure out the closest gate. There are always reasons for being the best. 4. Location The hotel is connected to Asok station. Crazy. It only takes one minute to get there. 5. Breakfast Was very good quality and has a variety of menus with some thai, western, indian, japanese, and korean and fruits. Overall, everything was perfect but one thing, the elevator doesn’t let you which one is coming. There are 4 elevators, you just wait until one of them is opened. If the coming one lights on, if we can know before it arrives, it would be a lot more convenient because sometimes I had to be in a rush for it.…
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from SGS GM, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
Responded 2 weeks ago
Dear somin_choi_23, Thank for choosing to stay with us in the Sheraton Grande Sukhumvit, a Luxury Collection Hotel during your most recent visit to Bangkok and for sharing such fantastic feedback on TripAdvisor. I am delighted to learn that you appreciated so many aspects of your stay with us, particularly the service from our team. Your kind compliments will definitely be shared with team to further recognize their efforts. Many thanks once again for your support and kind feedback. The team and I very much look forward to welcoming you back for another enjoyable stay with warm and gracious Thai hospitality. Best regards, Carl Carl Volschenk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good hotel. Located close to great park (this info mainly for runners:)). Rooms clean, beds very comfortable. Food in the restaurants - on a very good level. Gym well equipped. But the biggest advantage of this hotel is staff - one of the best service I have experienced in the hotels! Congrats and thank you.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SGS GM, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
Responded 2 weeks ago
Dear Schilack605, Many thanks for taking the time to share such kind feedback on TripAdvisor following your recent stay with us in the Sheraton Grande Sukhumvit, a Luxury Collection Hotel. The team and I are all delighted that you had a memorable stay with us. I certainly am fortunate to be working alongside such a great team and your kind feedback is a true testimony to their efforts, thank you for highlighting this. Your kind compliments have been passed onto our team. I know that they appreciate your kind recognition and are always delighted to take care of you. Thanks once again for your support. We very much look forward to welcoming you back for your future stays in Bangkok with warm and gracious Thai hospitality. Best wishes, Carl Carl Volschenk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My sister and I stayed here for 4 days.Location is great,connected to the metro and subway.Breakfast choices are wonderful .Staff are polite and courteous.The concierge is the best part ,knows everything and has solutions to all matters,gets tickets to shows too.Defonitely worth staying here.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SGS GM, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
Responded 2 weeks ago
Dear PS1718, Thank for choosing to stay with us in the Sheraton Grande Sukhumvit, a Luxury Collection Hotel during your most recent visit to Bangkok and for sharing such fantastic feedback on TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that you and your sister thoroughly enjoyed your stay with us. Your kind compliments have been passed onto our team particularly our Concierge team. I know that they appreciate your kind recognition and are always delighted to take care of you. My team and I very much look forward to welcome you back for your future stays in Bangkok with warm and gracious Thai hospitality. Best regards, Carl Carl Volschenk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What an amazing property and staff! The hotel is located in the heart of Sukhumvit and is conveniently connected to the SkyTrain, which is handy when Bangkok traffic is at it’s peak! The property is well maintained, and is a peaceful oasis in the middle of Bangkok. Our room was large and overlooked the city skyline and park. It honestly had one of the best showers I have found in any hotel room. However, what truly set this property above others that I have stayed was the staff. Thailand is well known for it’s hospitality, but the team at the Sheraton Grand go above and beyond! I have traveled often and stayed in luxury hotels around the world, but this team is hands down the best. I want to especially call out James from the concierge team who always greeted me with a smile and great recommendations. He arranged restaurant reservations, booked tours, and was a wealth of information and kindness. Thank you, James, for making our stay so incredible. I also wanted to say thank you to the wonderful night clerk at the front desk. I wish I had her name! A day into our stay my partner woke up with a high fever! We had booked for an early morning tour, so I ran down to the front desk to check on the possibility of cancelling. This wonderful lady not only helped sort out the tour, and promised to partner with James in the morning, she also arranged extra water and fresh towels brought up to the room. To top it all off, later the next day after returning to the room, there was a wonderful flower arrangement from the hotel staff wishing my partner a speedy recovery. Such a simple gesture, but my partner was so impressed and touched at the kindness. At the end of our stay, it was like saying goodbye to family friends. As someone who works in customer service, I know a team that functions at such a high level doesn’t “just happen” it starts with the hiring and training, but ultimately it comes from having happy and engaged people working for you. I hope to return to Bangkok again, and when I do I will be sure to stay at the Sheraton Grand! Thank you for a wonderful stay.…
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Bangkok traffic can be quite heavy at time. Use the sky train and metro when possible, if you do...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SGS GM, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
Responded 4 weeks ago
Dear Edward C, Thank for choosing to stay at Sheraton Grande Sukhumvit, a Luxury Collection Hotel during your most recent visit to Bangkok and for sharing such fantastic feedback on TripAdvisor. We are all delighted that you had a memorable time with us. I certainly am fortunate to be working alongside such a great team and your kind feedback is a true testimony to their efforts, thank you for highlighting this. Your kind compliments have been passed onto our Concierge and Front Office team particularly Khun James, our concierge. I know that they appreciate your kind recognition and are always delighted to take care of you. We very much look forward to welcome you back for your future stays in Bangkok with warm and gracious Thai hospitality. Best wishes, Carl Carl Volschenk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel room with good view overall service was fine breakfast area they should have indian food options as or more veg food as I am a vegatarian so it was a bit dissapointing for me but thats fine as I believe people dont specifically look for veg food in her
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Date of stay: February 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SGS GM, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
Responded 15 Feb 2023
Dear deyh2023, Thank you for staying at the Sheraton Grande Sukhumvit and for taking the time to share your experience on TripAdvisor. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. I sincerely apologize for the shortcomings you experienced during your stay with us. I have noted your comment on buffet breakfast offering. We strive to provide a wide variety of Western and Asian favorites including Indian and vegetarian items that rotate on a daily basis. If there is a particular item you are unable to find, please let the service attendant know and she / he will do their best to serve it to you. Your comment has also been brought to the attention of our Executive Chef to ensure an appropriate action has been taken to improve our guest experience. I do hope that in spite of your disappointment, we will have the pleasure of welcoming you back in the future so that we are able to remedy the poor impression created on this occasion. Best regards, Carl Carl Volschenk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cruiser37415488053 wrote a review Feb 2023
We really appreciate the hospitality of the hotel staff and especially the help extended by one of Bell Boy Chockchai who helped us get a cab in time. The Indian food arranged especially by the restaurants was good. Regards Ravish Singh
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SGS GM, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
Responded 4 weeks ago
Dear Cruiser37415488053, Thank you for staying at Sheraton Grande Sukhumvit during your recent visit to Bangkok and for recommending on the stay on TripAdvisor. I am happy to learn that you enjoyed your stay with us. Your compliments for Khun Chokchai, our Bell Service will definitely be shared with him to recognize his effort. We certainly hope that your future plans to Bangkok include the Sheraton Grande Sukhumvit and that we will have the opportunity to welcoming you back with warm and gracious Thai hospitality. Best regards, Carl Carl Volschenk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$222 - $272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton hotel bangkok, sheraton hotel grande sukhumvit, sheraton bangkok, bangkok sheraton
LOCATION
ThailandBangkokSukhumvit / Khlong Toei
NUMBER OF ROOMS
420
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Frequently Asked Questions about Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
Which popular attractions are close to Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Nearby attractions include Nordic Bespoke Tailor Bangkok (0.4 km), New Armani Tailor Studio (0.5 km), and Tom's Fashion (0.4 km).
What are some of the property amenities at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Conveniently located restaurants include Spectrum Lounge & Bar, Market Café, and BARSU.
Are there opportunities to exercise at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
The staff speaks multiple languages, including English, Chinese, Japanese, and Thai.
Are there any historical sites close to Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Many travellers enjoy visiting The Grand Palace (7.4 km), The Chakri Group (Phra Thinang Chakri Maha Prasat) (7.5 km), and Phra Sumen Fort (7.6 km).