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Royal Orchid Sheraton Hotel & Towers

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#67 of 839 Hotels in Bangkok
Certificate of Excellence
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Royal Orchid Sheraton Hotel & Towers
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3,944 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Orchid Sheraton Hotel & Towers
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Showing 2,672: English reviews
Reviewed 1 week ago

Lovely hotel breakfast so much to choose from, the room with a river view really nice, we didn't eat in the hotel in the evening but some nice little eatery short walk from hotel, staff very helpful and courtesy boat to the sky train which is simple to use and cheap, the shopping is fantastic

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Helpful?
Thank Gr62
Reviewed 1 week ago via mobile

It is a Sheraton... Not impressive but wonderful location and staff. Gorgeous view towards the river and central enough....peaceful but 1 minute walk to the pier. Prices are fair for what you get so would return.

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Helpful?
Thank Alvaro O
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Alvaro O, Thank you for sharing your experience with us. I am delighted that you appreciated our hotel’s location together with the outstanding services provided by our associates. We look forward in welcoming you again when you return to Bangkok and would like to wish you all the best. Sincerely yours, Regina Wilson Hotel Manager

Reviewed 2 weeks ago via mobile

We were very happy with our stay. The staff were friendly, helpful, and courteous. We didn't eat at the hotel other than room service breakfast so can't speak to the restaurants but the location was ideal. It was super easy to hop on the ferry up to the temples and so nice to retreat to our river view room to...

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Helpful?
Thank Julie M
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Julie M, Thank you for choosing to stay at Royal Orchid Sheraton Hotel & Towers, and for taking the time to share your positive experience with us. It is wonderful to hear that the services provided by our associates were excellent and we were able to make your stay a memorable one on your honeymoon. I am happy that...

Solihull, United Kingdom
Reviewed 2 weeks ago via mobile

Nice hotel, went in November time but unfortunately my girlfriend was ill during her stay in Bangkok (nothing to do with this hotel) which made us not enjoy this city. However the hotel was great. Room was not ready on arrival as we came early morning but they got it ready within the hour. Lovely room on the 21st floor,...

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Helpful?
1Thank Turvey29
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Turvey29, Thank you for taking your time to share your experience with us. I hope your girlfriend has recovered well from her illness. I am pleased to know that you enjoyed the amazing river view, large selection of our breakfast buffet and that you appreciated our hotel’s location which is easy to travel around the city. I sincerely apologize...

Manchester
Reviewed 2 weeks ago

My husband and I stayed here for 4 nights and arrived back in the UK this morning. We booked a club executive room which allowed access to the club lounge on the 27th floor. Breakfast was served in the lounge but we preferred the Feast Restaurant as they had more choice. Complimentary cocktails and canapés are served between 5.30 pm...

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Helpful?
1Thank TILLY11
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Tilly11, Thank you for sharing your feedback on your recent stay with us. I am delighted to hear that you enjoyed your stay at the club rooms and that you appreciated our complimentary shuttle boat service. I do apologize if our staff at the Club Lounge let you down on one of the evenings. Normally our service in the...

Reviewed 2 weeks ago via mobile

A five star hotel near the river. Has all the amenities of a good hotel. Offers its boat to take you to the metro station from where one can go different places. We took the boat shuttle of the Asiatech night market from where the hotel boat dropped us. Both rides are free. People who like to use a Muslim...

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Helpful?
Thank Khalid S
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Khalids, Thank you for the feedback on your recent stay at Royal Orchid Sheraton Hotel & Towers. I’m delighted that you enjoyed our hotel’s facilities especially the complimentary shuttle boat service. We hope we can welcome you again on your next visit to Bangkok and wish you all the best. Sincerely yours, Regina Wilson Hotel Manager

Osaka, Japan
Reviewed 2 weeks ago

This was the first time I faced a Japanese staff at the Club Lounge. To be honest, her speaking Japanese is not formal, figuratively, as if she is wearing T-shirt, shorts and sandals. As you guess, it is incongruous for the lounge. I hope you know, Japanese is very difficult in formal way. If you want to staff her at...

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Helpful?
1Thank Sukjai R
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Sukjai R, Thank you for taking the time to share your feedback with us. Please accept my most sincere apologies for the disappointment you have expressed and that the service has not met your expectations. I have taken particular note of your suggestion about the formalities in the language used by our associates and that we will do our...

Reviewed 2 weeks ago via mobile

We stayed here for 3 nights in the city before heading off to the beach. It is a good location as the hotel boat or fast ferries can get you to public transport or straight to the sights. Hotel was fine but very expensive - our rate included breakfast which set us up for the day but other than that...

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Thank Simon P
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Simon P, Thank you for sharing your experience with us. I am very pleased to hear that you enjoyed the hotel’s location, which gives you a direct access to the public transportation especially by boat. We have noted your comments regarding the pricing of our hotel and services and we would like to advise you that our rates are...

Leicester, United Kingdom
Reviewed 2 weeks ago

We stayed in Bangkok st the Sheraton for 3 nights and were delighted that we could access may of the city sightseeing via the river ferry which was just next door. The room we had had a brilliant view up river and the breakfast was first class.

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Thank Sue S
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Sue S, Thank you for sharing your experience with us. I am very happy that your enjoyed the river view from your room and our tasteful breakfast buffet. We look forward to welcome you back to the hotel in the near future and wish you all the best. Sincerely yours, Regina Wilson Hotel Manager

Helsinki, Finland
Reviewed 2 weeks ago

Very nice location and room with the river view (ask for it, it's nice). Good service, nice pool area, clean and spotless. Breakfast heavily overrated, so if it's not included in the room price, go to a coffee shop behind the hotel. You'll get breakfast for the whole week with the same amount of money as one morning breakfast in...

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Thank Nelli2012
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Nelli2012, Thank you for taking some of your time to share your experience with us. I am happy to know that you enjoyed the amazing river view, the hotel’s facilities especially our two swimming pools, and the hotel’s location. We have noted your comments regarding the pricing of our breakfast and pool bar and we would like to advise...

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Deluxe Premier Twin Room (27)
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Garden Pool (19)
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Junior Suite (27)
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Royal Orchid Suite (36)
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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Feast
Feast
Cuisines: Japanese, Sushi, European, Asian, Thai, International
Riverside Grill
Riverside Grill
Cuisines: Seafood, Grill, European
Giorgio's
Giorgio's
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 

Additional Information about Royal Orchid Sheraton Hotel & Towers

Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: ₹ 6,673 - ₹ 19,411 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Reservation Options:
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton
Hotel Style:
#39 Romantic Hotel in Bangkok
#43 Spa Hotel in Bangkok
#44 Family Hotel in Bangkok
#53 Business Hotel in Bangkok
#60 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Royal Orchid Sheraton Hotel & Towers staff and other travellers.
41 questions
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Questions? Get answers from Royal Orchid Sheraton Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always book the Tower floor you get so much ore for a Little extra cost”
 of 5 bubbles christianbG432IM, 6 Dec 2016 | Read review
“Only upgrade if you are feeling totally flush - it isn't worth it. And don't order tea poolside.”
 of 5 bubbles andrewcC2400FJ, 1 Dec 2016 | Read review
“As mentioned, all rooms have a view, avoid smoking floors if you are a non-smoker.”
 of 5 bubbles DariusLA, 1 Dec 2016 | Read review
“Rooms facing River City can be noisy as thumping music from the cruise ships tends to float up annoyingly.”
 of 5 bubbles Jon282016, 30 Nov 2016 | Read review
“Ask for a river view!”
 of 5 bubbles JohnatJAAT, 29 Nov 2016 | Read review
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