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Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus

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2 Charoen Krung Road Soi 30 Siphya, Bangrak, Bangkok 10500 Thailand
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Traveller (5452)
Room & Suite (1227)
Videos (9)
What is Travellers’ Choice?
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 23/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus
Updated 23/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#185 of 1,497 in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
Located on the legendary Chao Phraya River with exquisite views, Royal Orchid Sheraton Hotel & Towers offers a pleasant combination of warm Thai hospitality and world-class service in a modern setting. Enjoy easy access to premier attractions, including Bangkok's business districts, the ICONSIAM shopping mall and entertainment. Take time out at our two outdoor pools, discover exciting cuisine at our five on-site restaurants and bars, or experience memorable events in 22 unrivaled function rooms. All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations with a subtle Thai style, and enjoy premium amenities including mini-bars, 55 inch TVs and soundproof windows. Make the most of your time in Thailand at Royal Orchid Sheraton Hotel & Towers.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Evening entertainment
Babysitting
Valet parking
Paid public parking nearby
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Kids pool
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
River View
Languages Spoken
English, Chinese, Thai
Hotel links
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Location

Full view
99Great for walkers
Grade: 99 out of 100
114Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
5997Reviews148Q+A100Room tips
Traveller rating
  • 3,349
  • 1,976
  • 466
  • 131
  • 75
Time of year
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Popular mentions
Seokhwan C wrote a review 25 May
Atlanta, Georgia29 contributions33 helpful votes
As a third year Marriott platinum member, I recommend this fantastic property because it has panoramic river views and professional staffs at club lounge and front lobby. First, I have the great impressions on the services of staffs at the club lounge: Supervisor Pimolporn and other staffs tried to serve their guests like kings and showed their excellent professionalism and performance as well during the happy hours. Furthermore, Pimolporn gave me the scrupulous care while I struggled with my complicated flight schedule: She handled my upcoming stay in a smooth way! Also, regarding this issue, Thanakorn Kohsilp, the Duty manager, also helped me to solve the difficulties with his best efforts and kindly served me as well during my stay. Secondly, this hotel has the perfect panoramic river view between Iconsiam and opposite area: thus, this hotel has the one of the best broad river views among so called Chao phraya hotels. Due to these reasons, with my pleasure, I will be back soon again! Choi
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Date of stay: May 2022
Location
Cleanliness
Service
Trip type: Travelled
Room Tip: The fantastic view toward the Iconsiam
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Hohobkk wrote a review 19 May
9 contributions1 helpful vote
Before covid (we came at this hotel 6 times a year, last time we visited the hotel was januari 2020) you could lay down at sunbeds at the river view pool area. With a spectacular view direct on the river it was one of the best places in Bangkok to stay. You could enjoy the riverlife from your sunbed. Now these beds are only on the other side of the pool in front of the gym area, but not with this fantastic nice riverview anymore. This was always the main reason why we choose for this hotel, but since this is not there anymore we are very disappointed.. :-(
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Date of stay: May 2022
Service
Trip type: Travelled
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Response from Royal Orchid Sheraton , Other at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus
Responded 1 week ago
Thank you for staying with us and for taking the time to share this review. We do apologize that you were disappointed by some elements of your overall stay. Therefore, we have created this area for dining as per guest requests but we definitely will arrange some sun lounger upon request. Please rest assured that we do take your feedback seriously and that we will do our most to better meet your expectations next time given a chance. Hotel Management
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sophieaadamsuk wrote a review 8 May
Stourbridge, United Kingdom43 contributions7 helpful votes
+1
Firstly , correspondence with this hotel and the staff prior to our visit was second to none. Replies to emails were in less than 24 hours and they were really helpful when it came to arranging and then refunding the Test & Go Package, giving us three options to choose from. It was so unbelievably effortless and easy! We really enjoyed our stay at the Sheraton, the staff were all extremely friendly and helpful (especially when we locked ourselves out of our bathroom and seemed to have a powercut - a staff member was there to help within minutes!). The only thing that was a negative was when we had specifically paid for guaranteed check in before 10am (and I had relayed our flight and arrival times several times via email to the Sheraton) and we still had to wait an hour in the lounge to check in to our room. Breakfast had a wide range of western and Asian choices which was great! Ideally go between 8:30am and 9:30am as they don’t seem to replenish much, like the juices, closer to the end time of 11:00am. The location was absolutely fabulous being situated on the river so we had amazing views from our room as well as from the Riverside Grill restaurant. We were a bit out of the way for all the hustle and bustle of Bangkok so we did have to get a few taxis and Tuk Tuks to get us around but theses were very cheap! And the hotel easily provided us with local taxis to get around - we paid less than THB100 to get into the centre of Bangkok (sukhumvit) on several occasions! Overall, great stay and would definitely choose to stay here again if we came back to Bangkok!
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Date of stay: May 2022Trip type: Travelled
Room Tip: Check which restaurants are open at the hotel (and any other hotels in Bangkok) as some are still...
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Hirman A wrote a review 6 May
Chicago, Illinois20 contributions2 helpful votes
+1
Amazing location right by the Chao Phraya river. The hotel has 2 pools. Find the secret pool in the back - you might spot some peacocks 🦚 The hotel has amazing breakfast buffet selection. Do not miss it. Hotel employees are always so helpful and friendly. We enjoyed our short stay at this hotel.
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Date of stay: April 2022Trip type: Travelled
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cubagabana wrote a review 5 May
Bangkok, Thailand23 contributions9 helpful votes
+1
Review (Bad) for stay April 22, 2022 Royal Orchid Sheraton, Bkk - NO Titanium elite recognition. ( checkin/out with long queues at lobby) - assigned dusty standard room with zero upgrade ( see photos attached), carpet with dust, dried out rice noodle - empty mini bar (upon request) but I was “gifted” a beer bottle cover - busted ironing board hanger - busted facial lamp ( see video attached) - refillable toiletries rack installed, but with NO toiletries (what is the point of installation) - assigned room on club floor with club closure (first time I got club floor on 27 th floor! Again, what’s the benefit to stay?) - no coffee/tea refreshment during stay - requested water and ice was delivered to corridor -evening cocktails limited to 90 minutes, and breakfast needed be pre-registered in one 75-minutes session of 3! Based on all about, I am no more than a non member guest ! After almost 10 years loyalty elite membership. Saw GM ( Michxxl) worked out at gym at 2pm, then he has properly dressed and been drinking at lobby bar with friend. What a good management ! Hope he was mingle with guest and doing his job (if interested, refer to my prior review on him)! 1f926_200d_2642.png Conclusion : I DON'T recommend (elite) member to stay at ROSH from now. I will stay away for now too!
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Date of stay: April 2022Trip type: Travelled
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PRICE RANGE
$87 - $111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal orchid sheraton hotel and towers, sheraton royal orchid, sheraton bangkok, royal orchid sheraton bangkok, bangkok sheraton
LOCATION
ThailandBangkokRiverside / Bang Rak / Silom / Si Phraya
NUMBER OF ROOMS
726
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Frequently Asked Questions about Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus
Which popular attractions are close to Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus?
Nearby attractions include Om Fashion and Silk Custom Tailor (0.01 km), ICONSIAM (0.4 km), and Chao Phraya River (0.2 km).
What are some of the property amenities at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus?
Yes, free parking, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus?
Conveniently located restaurants include Thara Thong, Kamui Hokkaido Dining at ICONSIAM, and Giorgio's.
Are there opportunities to exercise at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus have airport transportation?
Yes, Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus?
The staff speaks multiple languages, including English, Chinese, and Thai.