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Grand China Hotel

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465 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Brussels, Belgium
Reviewed 19 May 2016

I can't believe I spent two nights in this hotel: advised from my travel agent for my honeymoon, it is the biggest regret of my trip! Room torn and dirty, windows in horrific conditions, staff unhelpful and non-empathic at all. Avoid at all cost! (avoid also Chinatown area because it is really disgusting, there is so much better in Bangkok)

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Helpful?
2Thank gotha2981
ChantimaLikkachai, Public Relations Manager at Grand China Hotel, responded to this review

Dear Sir, Thank you for your review and feedback in terms of your experience. At Grand China Hotel, we constantly review our services and facilities and work towards reducing the impact these issues had on our guests. Your comments have been shared with our respective Executive team members for improvement on areas where we fell short of your expectations. Please...

Brisbane, Australia
Reviewed 10 May 2016

This hotel is 2 star by western standards, not worth the ridiculous charge rates. What a horrible stay I had here, within the first hour I was dreading staying there 3 nights. Upon checkin the guy barley looked at me, just handed me key & went about doing other things. Okay, it's 11pm, guess I'll let that bad intro slip....Get...

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Helpful?
Thank B M
ChantimaLikkachai, Public Relations Manager at Grand China Hotel, responded to this review

Dear Sir, Thank you for taking the time to review your stay at our hotel. At Grand China Hotel we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with...

St. Annes-on-Sea, United Kingdom
Reviewed 9 May 2016 via mobile

The hotel has been done to a high standard. Unfortunately this must of been a good few years ago. The reception and entrance area is very nice, with lots of helpful friendly staff. The dining staff were a little miserable, and not very friendly though. The bedroom was nice but dated, as was the bathroom. Could do with a deep...

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Helpful?
Thank Andrew C
ChantimaLikkachai, Public Relations Manager at Grand China Hotel, responded to this review

Dear Sir, Thank you very much for your review of recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades...

Johannesburg, South Africa
Reviewed 5 April 2016

If we had gone to the Grand China 20 years ago I think we would have been amazed. Nothing wrong with the hotel - was clean and good service; it just felt like the rooms, bars and restaurants were tired and worn out. WiFi is incredibly slow. Location is superb - we could walk down to the ferry and see...

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Helpful?
Thank rickroche
ChantimaLikkachai, Public Relations Manager at Grand China Hotel, responded to this review

Dear Guests, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us. I greatly appreciate your comments about room and some outlet that need updating. It is a pleasure to announce that we will be implementing many of upgrades to the property. Our rooms, bars and some outlet will...

Reviewed 27 March 2016 via mobile

Friendly staff helped us organise our next flight, amazing views from the 20th floor, and super comfy bed. Stayed in room 2005 which had a slight smell of mildew but humidity is so high it's no surprise. Air con worked perfectly and breakfast was delicious!

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Helpful?
Thank RynetteHartmann
ChantimaLikkachai, Public Relations Manager at Grand China Hotel, responded to this review

Dear Guests, Thank you for your compliments on our staff, food and sleeping facilities. It is very important for us to know that our beds are comfortable and our guests can get a good night's sleep. This kind of feedback is most valuable to us. Thank you again for choosing Grand China Hotel. Please feel free to contact us for...

Perth, Australia
Reviewed 16 March 2016

I have reviewed the Grand China hotel twice before and find that on each visit the hotel has improved even more. Most rooms have been refurbished but some are still undergoing makeovers. The deluxe room I had was spacious, clean and cool. The balcony was ideal for hanging out wet bathers or drying t-shirts. The breakfasts are varied and extremely...

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Helpful?
1Thank Barbara359
ChantimaLikkachai, Public Relations Manager at Grand China Hotel, responded to this review

Dear Guests, Thank you for your review on TripAdvisor. It is great to hear your overall experience during your stay was good and that you recommended our hotel. Thank you for your compliments on room and food. Sleeping and tasting local food is the essence of a holiday and this kind of feedback is most valuable to us. Thank you...

Christchurch, New Zealand
Reviewed 15 March 2016

The hotel is in Chinatown and close to the river and pier.Great location barely makes up for the old, tired worn out and pricey rooms.The bathrooms are terrible and ours had a rotten ceiling,dirty showers with shoddy repairs.Our slider to the balcony was replaced by an amateur and was very easy to force open so security would be an issue...

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Helpful?
Thank Johnny218
ChantimaLikkachai, Public Relations Manager at Grand China Hotel, responded to this review

Dear Guests, Thank you for your review on TripAdvisor. At Grand China Hotel it remains our main objective to deliver a high level of standards in all our establishments, and we sincerely apologize that on this occasion we failed to do this. Please be assured that your feedback is very important to us as we endeavour to improve standards and...

Rotterdam, The Netherlands
Reviewed 6 March 2016

This hotel is located in the middle of bustling China Town. It's an easy walk to the ferry to visit other parts of the city. The hotel has a small pool on the rooftop which we enjoyed after a busy Bangkok day. Fantastic views over the city. The room was not special but clean and comfortable, the airco worked fine...

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Helpful?
Thank Annette V
ChantimaLikkachai, Public Relations Manager at Grand China Hotel, responded to this review

Dear Guests, Thank you very much for your nice feedback. We are happy to hear that you enjoyed your stay at Grand China Hotel. Your comments keep us going. We will pass on your kind words to our staff. We are looking forward to welcoming you soon again. Best Regards, Chantima Likkachai Public Relations Manager

Pakenham, Australia
Reviewed 27 February 2016

This was our 3rd stay in the Grand China Hotel in the heart of Chinatown in Bangkok. Since our last stay the hotel has gone through an extensive makeover, both inside and out. Although not all of the renovations have enhanced the hotel visage, one thing has remained and that is the service at the Grand China, which as always...

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Helpful?
Thank Vic P
ChantimaLikkachai, Public Relations Manager at Grand China Hotel, responded to this review

Dear Sir/Madam, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I am looking forward to having you again as a guest in our hotel....

San Diego, California
Reviewed 15 February 2016

I would have given this hotel a better rating because the rooms were nice and the location is just right for Chinatown, but the staff at reception was awful, quite fitting with Chinatown (if you’ve ever been to Hong Kong, you know what I mean). I'm in the travel business and we know that when a guest comes rolling in...

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Helpful?
Thank DINOMADIC
ChantimaLikkachai, Public Relations Manager at Grand China Hotel, responded to this review

Dear Guests, Greeting from Grand China Hotel! Please accept my apology in behalf of Management Team for the bad customer service which you have received. Please know that steps are being taken in order to fix and improve the service of our company so that such an event will never happen again. Thank you for the time that you spent...

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Staying in Chinatown / Yaowarat

Neighbourhood Profile
Chinatown / Yaowarat
Better known as 'Yaowarat' among locals, Chinatown is Bangkok's bustling district that never sleeps. During the day, the main street and its small alleyways are filled with a vibrant mix of colours, scents and flavours coming from the roadside restaurants and all-day markets. The real action, however, happens after sunset. Surrounded by neon lights, Thais and tourists alike flock here around dinnertime to feast on some of the best street food in town. Escape the chaos by venturing a little further from the main road and discover hidden shrines, friendly locals and daily life in its purest form.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Grand China Hotel

Address: 215 Yaowarat Road | Samphantawong, Bangkok 10100, Thailand (Formerly Grand China Princess)
Region: Thailand > Bangkok > Chinatown / Yaowarat
Price Range: ₹ 2,793 - ₹ 7,969 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand China Hotel 4*
Number of rooms: 155
Reservation Options:
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Also Known As:
Grand China Princess Bangkok
Grand China Princess Hotel Bangkok
Hotel Style:
#121 Spa Hotel in Bangkok
#224 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Grand China Hotel staff and other travellers.
2 questions
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Questions? Get answers from Grand China Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you want great views go up to where the pool is. this is no good for children who want to play in the pool.”
 of 5 bubbles lovebali2, 13 Oct 2016 | Read review
“Not sure what to say”
 of 5 bubbles O604SYpeterc, 12 Jul 2016 | Read review
“Try get a room on the upper floors fantastic views, quiet rooms hardly any noise from the busy streets”
 of 5 bubbles M3562JVhelenc, 11 Jul 2016 | Read review
“Ask for a room with a balcony if available”
 of 5 bubbles Barbara359, 15 Mar 2016 | Read review
“Its clean but how can you clean rotten wood and pealing paint and shoddy repairs?”
 of 5 bubbles Johnny218, 15 Mar 2016 | Read review
5 of 5
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