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This is my second time I stayed in this hotel but no improvement. Internet down, dirty bathroom, room smelly and slow service for maintainace and IT. Quite sad with Accor standard with this hotel. SadMore
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Response from Prasert B, General Manager at Novotel Bangkok BangnaResponded 6 April 2016
Thank you for taking the time to review our property.
Please accept my sincere apology for all the experience you have encountered. We always endeavor to ensure each valued guest has a memorable experience. I will be sure to relay your sentiments to...More
clean rooms, comfortable bed, clean bathroom, nice amenities... clean, comfortable, and quiet - good for one night stay in between travel days.. about 10 minutes from airport..staff was friendly and helpful in calling cabs and giving drivers directions.. food at restaurant was decent ( green...More
My reservation was changed but greatly supported by reservation staff Ms. emy and her assistance who I can't remember her name that made me felt this is my valued new year gift. You're really kind. Room was comfortable and very clean. Pool was beautiful while...More
Its hotel for business traveler that wanna near with Svarnabhumi Airport. For your business trip it is enough equal with price. Event is old furnish but the greatness is breakfast choice and space breakfast room is fully enough different with another Novotel on S***M Square....More
Very old interior, well below average if anyone try to rate it as 4 stars hotel as it claimed.
Low quality and thin non woven slipper, strong and cheap artificial fragrant shampoo, practically no power plug near the desk or aside the bed. Below averaged...More
Response from Prasert B, General Manager at Novotel Bangkok BangnaResponded 17 December 2015
Thank you very much for your review.
We are sorry that our accommodation was not up to your expectations, your valuable comments would be shared with the team for improvement.
As a commitment to improve the Hotel's facilities, we are pleased to share...More
Response from LeatherTraveller | Reviewed this property |
Bangna Station may not be nearest to this hotel but it is usually the fastest because you can go by the highway, Bangna Trat. If you go to Udom Suk station, the Udom Suk road is usually slow with traffic and food stalls... More
Bangna Station may not be nearest to this hotel but it is usually the fastest because you can go by the highway, Bangna Trat. If you go to Udom Suk station, the Udom Suk road is usually slow with traffic and food stalls, restaurants on both sides. The hotel has a free shuttle to Udom Suk station but by taxi to Bangna is not more than THB 60.