Grande Centre Point Terminal 21
2 Sukhumvit Soi 19 , Sukhumvit Rd Khlongtoei Nua, Bangkok 10110 Thailand
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Room & Suite (1329)
Pool & Beach (260)
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About
#291 of 3,311 hotels in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
Extravagant Convenience Grande Centre Point Terminal 21 is the luxurious hotel in a convenient location that suits all types of lifestyle, either business travelers or tourists alike, In just a few steps out, you can enjoy shopping or browsing around for more attractions with the nearly BTS (Asok Skytrain Station) and MRT (Sukhumvit Subway Station).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Airport transportation
Paid public parking on-site
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
VIP room facilities
Microwave
Minibar
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Thai
Location
100Great for walkers
Grade: 100 out of 100
465Restaurantswithin 0.5 km
76Attractionswithin 0.5 km
2 Sukhumvit Soi 19 , Sukhumvit Rd Khlongtoei Nua, Bangkok 10110 Thailand
Name/address in local language
Getting there
AsokBTS Skytrain1 min
SukhumvitBangkok Metropolitan Rapid Transit3 min
Nearby restaurants
Spectrum Lounge & Bar
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BARSU
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Jesse and Son Custom Tailors
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See all nearby attractions2969Reviews94Q+A100Room tips
Reviews
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Excelent hotel, excelent location (very close to all transportation system), excelent breakfast, excelent pool area, excelent room, excelent staff, Seven Eleven shops very close( believe, you will need this).
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Take sometime to enjoy the beatifull pool.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Whatever you do, do not let the criminal scammers working in reception get a taxi for you. They will quote you a fixed price which is usually 2-3x the price for a metered ride. They all have deals with local taxi drivers and will receive a kick back from them scamming you on these prices. This is an absolute joke for any hotel - even more so for a very expensive, high end hotel. This is an awful look for Thailand and leaves you feeling horrible about your final experience in the country. Of course the hotel will not respond to this review. They don't care to address the issue and will continue to allow their staff to continue with this scam. They don't care because they think we can "afford" it, so it's fine to rip off any tourist with a few extra dollars because apparently it won't affect us. I will never stay here again. Take the airport rail link if you can - leave the scamming taxi drivers and their scamming hotel associates to suffer. Room was average at best. Funny, they used to replenish the complementary drinks and snacks each night you stayed. Now it's one batch for the entire stay - good on them for saving a few dollars when you're spending thousands to stay there. This may seem like a very minor gripe, but it's emblematic of their overall attitude towards travelers these days. Security is lackadaisical at best. Anyone can follow you into the elevator and ride up to your floor without security checking (you need your keycard to use the lift). Security don't check, don't care and enjoy standing around looking important whilst not doing anything. Remember, the hotel will not personally respond to this review or address the issues in public, they only respond to positive reviews. They might copy and paste some generic response pretending to "care" but they don't. Decide for yourself - safe travels.…
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Date of stay: October 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed at a spacious Deluxe Premium room. Large window with good daylight. It’s good that snacks, soft drinks and bottles of water all are free. Only the mattress was not firm enough to us. TV with many different channels but the signal is not good. There’s no central control for all lighting in room. Breakfast was ok but majority were the same everyday. Overall, our stay was good.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Hotel can assist to call taxi for airport at reasonable fixed price.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Saiphon Ponpornpisit, Other at Grande Centre Point Terminal 21
Responded 1 week ago
Dear Bread2011, On behalf of the management of Grande Centre Point Hotel Terminal 21, we thank you very much. Your support for choosing to stay with us and comment received is truly valuable for us. We appreciated you comment and your kind support. Despite that, we thank you very much again for your valuable time informing us. We hope that your experience was a pleasant one and hope that we can be of service to you again in the future. Once again, Thank you for your feedback and please do let me know if I may personally assist with anything. We all look forward to welcoming you again. Grande Regards, Saiphon Ponpornpisit (Ms.) Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked the Executive Suite for a girls’ trip to Bangkok with 2 of my friends. I chose this hotel because of its proximity to Terminal 21 mall and the Asok BTS station. We were allocated room 2617 upon arrival. However, we had a truly terrible experience with a security breach in the middle of the night. My friend who was sleeping in the bed in the ‘living room’ area of the Suite woke up at about 4-5am because she heard someone tapping into our room with a key card. To her horror, that person actually opened our door for a while, before leaving. The first thing we did the next morning was to report this security breach to the front desk. We were told to leave our email address behind by the duty manager, who said he would investigate. We then left for the airport. On that same day, we received an email ( see attached screenshot) stating that a ‘housekeeping staff’ had ‘inadvertently opened the wrong room’. There was no further explanation. We found this behavior and explanation very unacceptable- why would there be a need for housekeeping to enter rooms in the middle of the night (4-5am) for cleaning? My friend replied the email to ask for further details, but the hotel didn’t bother replying. This is truly unacceptable to us, as it shows that the hotel management thinks it’s perfectly ok for their guests’ rooms to be broken into in the middle of the night, with no regard for their guests’ safety. The hotel just expected us to suck it up and move on. The hotel management did not show any empathy for our situation. There was no gesture made for compensation for our distress. A simple ‘sorry’, which is what they did in the email, doesn’t suffice to compensate us for the distress we suffered on holiday. As some background as to why we were so upset about this security breach- this hotel is simply teeming with outside ‘visitors’ (non-guests) who are able to gain entry onto any floor level easily. At any given time of the day, we saw various men in the lift with different prostitutes, going up to these men’s rooms. Specificially, quite a few of these ‘couples’ were headed to the 21st floor, which made us suspect that this floor was ‘reserved’ for such activities. My friends and I didn’t feel safe in the hotel, as it seemed very easy for these prostitutes to gain entry into the hotel rooms. We gave feedback to the duty manager, and he told us that it was ‘okay’ for guests to bring other external guests into their rooms. To make matters worse, the duty manager admitted that entry onto each floor was not ‘tied’ to a particular key card for that floor. For instance, if I entered a lift and tapped my room key for the 26th floor, the next person who tailgated me into the same lift didn’t have to tap their key card to gain entry into say the 21st floor. They can just press ‘21st’ and the lift will operate as usual. One key card apparently unlocks all the floors in the lift, which makes this a physical security threat. Such physical security deficiencies, coupled with what happened to us on the night of 25 November, has totally put me off this hotel. I will not recommend this hotel.…
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
First time staying here. Thought I would upgrade to a supposed 5* hotel than my usual (which I’ve always enjoyed). Great location, check in staff were great as are the staff in most roles. Disappointing experience in the restaurant “ The Park”. I was the only person dining, food was lovely and served quite quickly. I sat for quite some time not seeing any staff after receiving my meal. No one came to clear my table or enquire would I like to order anything else (which I did). I had to look for a staff member to place a further order !! Not impressed with the restaurant service. I’m totally understanding if staff are run off their feet but this was definitely not the case here.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
The Grande Centre Point Terminal 21 in Bangkok is a popular choice for travelers seeking comfort and convenience during their stay. One of its standout features is its exceptional location, offering direct access to the Asok BTS station and a seamless connection to the MRT Sukhumvit station. This central location in the heart of Bangkok's Sukhumvit district makes it incredibly easy to access the city's bustling shopping, dining, and business areas, making it a fantastic choice for both business and leisure travelers. Additionally, the proximity to the Airport Link Makkasan Station is a significant advantage, making transportation to and from the hotel a breeze. While the hotel may not be brand new, its excellent maintenance and upkeep ensure a clean and bright room for guests. The positive aspect of the well-maintained facilities is evident in the our experience. The breakfast buffet is noteworthy, offering a diverse selection of options. However, be prepared for crowds during peak hours, so early dining is advisable to avoid long waiting times. Moreover, the hotel provides a comfortable lounge in the lobby, which is perfect for early arrivals or guests waiting to catch a flight. One of the hotel's unique features is its close proximity to Terminal 21 Mall, which houses a variety of excellent dining options. For example, OOTOYA offers Japanese cuisine, and BON CHON specializes in Korean fried chicken. Additionally, you can enjoy the convenience of a top-floor massage parlor called Let's Relax. Note that reservations in advance are essential, as they tend to fill up quickly and might not have walk-in slots available. The perpetual traffic congestion along Sukhumvit Road, emphasizing the convenience of using the BTS or MRT for getting around the city, underlining the hotel's ideal location for easy access to public transportation.…
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Date of stay: December 2022Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Saiphon Ponpornpisit, Other at Grande Centre Point Terminal 21
Responded 1 week ago
Dear Ms_Fuzzy, On behalf of the management of Grande Centre Point Hotel Terminal 21, we would like to thank you very much for your sharing experience and we appreciate your choosing to stay with us. With the next door access to Terminal 21 Shopping Mall, Our hotel is situated in conjunction of the public transportation and in the middle of business area. We appreciate your kind comment and support. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Grande Regards, Saiphon Ponpornpisit (Ms.) Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My stay at Terminal 21 Centre Point offered a solid city experience. The hotel's standout feature is its prime location in the heart of Bangkok. Conveniently connected to Asok BTS and Sukhumvit MRT stations, it served as the perfect springboard for exploring the city. The staff was efficient and attentive, ensuring a comfortable and seamless stay. Their service positively contributed to the overall experience. The hotel's adjacency to Terminal 21 Shopping Mall was a significant advantage. With a myriad of shops, restaurants, and entertainment within arm's reach, there was always something to do. Additionally, the hotel's swimming pool provided a delightful refuge from the city's hustle, and the gym, while not extensive, was adequately equipped for a good workout.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Saiphon Ponpornpisit, Other at Grande Centre Point Terminal 21
Responded 1 week ago
Dear joyw822, On behalf of the all staff of Grande Centre Point Hotel Terminal 21, we would like to express our sincere appreciation your support for choosing to stay with us and comment received. It also has been our pleasure to serve you. Per your comment, we are truely appreciated and grateful for your kind support to our Grande Centre Point Hospitality. We are more than pleased to welcome you back. Once again, thank you very much and hope to have you visit again. Grande Regards, Saiphon Ponpornpisit (Ms.) Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed many times. Rooms are great (everyone I have had has a washer/dryer which is a nice touch). Staff has been great and attentive. excellent location, really good breakfast and a decent gym. I find it a bit pricey unless I can find the room at a discount online but overall it is a great option at the corner of Asok and Sukhumvit (also next to BTS and MRT)
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Suggest book the breakfast at the hotel - seems much cheaper than booking in advance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Saiphon Ponpornpisit, Other at Grande Centre Point Terminal 21
Responded 1 Oct 2023
Dear TGDF, First of all, we would like to thank you for choosing to stay with us and it is beyond our duty to serve our guest to have their most enjoyable stay. We thank you for your kind comment and attention. And with our utmost effort, we strive our best to accommodate all guests at their needs. We are stepping forward to an excellent service quality standard and your comment about the Housekeeping is very fruitful for improvement. Thank you once again for your feedback and please do let me know if I may personally assist with anything. We all look forward to welcoming you again. Grande Regards, Saiphon Ponpornpisit (Ms.) Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel location is amazing, linked to both (BTS & MRT Stations). The staff were very kind and helpful. The hotel is linked to Terminal 21 asok mall, you can enjoy shopping, dining, massage and even cinema. This is not my first time staying there and sure will not be my last
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Saiphon Ponpornpisit, Other at Grande Centre Point Terminal 21
Responded 1 Oct 2023
Dear AR_Ismail90, On behalf of the management of Grande Centre Point Hotel Terminal 21, we would like to thank you very much for your sharing experience and we appreciate your choosing to stay with us. With the next door access to Terminal 21 Shopping Mall, Our hotel is situated in conjunction of the public transportation and in the middle of business area. We appreciate your kind comment and support. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Grande Regards, Saiphon Ponpornpisit (Ms.) Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We would love to say we enjoyed our time at this hotel but a few things let it down. The bathroom has no usable disabled support and no bath! Our fault really as we didn’t research thoroughly and took the on suite bathroom too literally! Big beef was the pool. Our daughter got very sick and ended up in hospital with a vomiting and diarrhoea infection that the hospital put down to most likely faeces in the pool.we noticed several toddlers whose parents had them splashing about with no swim safe nappies. There was no staff supervision apart from the slides and on pointing this out to reception I can only say it was received with indifference. The hotel staff were kind enough to provide us with transportation to the hospital at four in the morning but sadly this didn’t elevate the three days our daughter spent in bed. …
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Probably the best for disabled people.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Saiphon Ponpornpisit, Other at Grande Centre Point Terminal 21
Responded 1 Oct 2023
Dear cunno451, On behalf of the management of Grande Centre Point Hotel Terminal 21, we thank you very much. Your support for choosing to stay with Our Grande Centre Point and comment received is truly valuable for us. I am pleased that you had a good stay overall. However, On behalf of our team I apologize for the inconveniences that you experienced with Pool and I will discuss withe our team Seriously. Once again, Thank you for your feedback and please do let me know if I may personally assist with anything. We all look forward to welcoming you again. Grande Regards, Saiphon Ponpornpisit (Ms.) Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$147 - $202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grande centre point sukhumvit-terminal 21 hotel bangkok
LOCATION
ThailandBangkokSukhumvit / Khlong Toei
NUMBER OF ROOMS
498
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Claim Your ListingGRANDE CENTRE POINT TERMINAL 21 (Bangkok) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Grande Centre Point Terminal 21
Which popular attractions are close to Grande Centre Point Terminal 21?
Nearby attractions include Nordic Bespoke Tailor Bangkok (0.3 km), Ambassador & Smart Fashion (0.2 km), and Jesse and Son Custom Tailors (0.3 km).
What are some of the property amenities at Grande Centre Point Terminal 21?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grande Centre Point Terminal 21?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grande Centre Point Terminal 21?
Guests can enjoy an on-site restaurant, a poolside bar, and complimentary tea during their stay.
Is parking available at Grande Centre Point Terminal 21?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Grande Centre Point Terminal 21?
Conveniently located restaurants include Spectrum Lounge & Bar, Market Café, and Belga Rooftop Bar & Brasserie.
Are there opportunities to exercise at Grande Centre Point Terminal 21?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Grande Centre Point Terminal 21 have airport transportation?
Yes, Grande Centre Point Terminal 21 offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grande Centre Point Terminal 21?
Yes, dry cleaning and laundry service are offered to guests.
Does Grande Centre Point Terminal 21 offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grande Centre Point Terminal 21?
The staff speaks multiple languages, including English and Thai.