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Novotel Bangkok Platinum Pratunam

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#81 of 849 Hotels in Bangkok
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Bangkok Platinum Pratunam
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2,759 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Platinum Pratunam
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Showing 2,457: English reviews
Reviewed 28 December 2015 via mobile

My wife, daughter and I had very pleasant one week stay at the the hotel. We chose the hotel because of its convenient location, but our stay was enjoyable because of the quality of the room and the services at the premium lounge which we enjoyed every day we were there. The staff were professional and helpful and I was...

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Helpful?
Thank Tai Yong T
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Tai Yong T, Great to see that you really enjoyed the hospitality of our team, especially from Eddy and Zoe. We are happy to see that you already decided to return to our hotel. We are looking forward to welcoming you in the very near future. Best Regards Suresh Subramaniam General Manager Novotel Bangkok Platinum Hotel

Singapore, Singapore
Reviewed 28 December 2015

Yes, I left my iPad in the room and only realised it when i'm already at the airport. Special thanks to Ms Bom for arranging for Mr Wanlop to bring it to me at the airport before I board the fight. The hotel is nice and clean as usual and the breakfast always delicious. I always stay here when in...

Review collected in partnership with Accorhotels.com
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Helpful?
2Thank Kien-Tiong A
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Kien-Tiong A, It is great to read that my team assisted you beyond your expectations and arranged to deliver your Ipad to the airport. I will of course share this with Khun Bum, who will be more than happy to read this. We are looking forward to welcoming you back. Best regards Suresh Subramaniam General Manager Novotel Bangkok Platinum

Singapore
Reviewed 28 December 2015

I booked a non-refundable standard room for 2 nights by mistake, and asked to change to 1 night in a executive room. The staff was kind to accede to my request, possibly it was also a Thursday with lesser guests. Got 1 set of free laundry, unlimited can drinks at the lounge, and free cocktail party from 5pm to 7pm...

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Helpful?
Thank newzl
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear newzl, Thank you for your great review about our Executive rooms. I agree with you that it us definitely worth it to book the Executive room or the Executive suite considering the additional benefits that come with them. We are looking forward to welcoming you here again. Best Regards Suresh Subramaniam General Manager Novotel Bangkok Platinum

Singapore, Singapore
Reviewed 27 December 2015 via mobile

This is my 2nd stay with Novotel Platinum Pratunam hotel and my stay was from 20 to 24 Dec 2015. It was an unforgettable experience and I shall never ever forget this in my entire life! The service provided is unparalleled, professional, outstanding, top-notch and excellent!!! 5 star is what I have rated for Novotel Platinum cos this is the...

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14Thank AnnDec2012
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear AnnDec2012, Wishing you and your family a very Happy 2016! Thank you very much for your highly detailed and for pointing out all the staff who helped make your stay special in every way. We are happy that we were able to assist you and your family during this time and elated that we were able to help locate...

Singapore, Singapore
Reviewed 27 December 2015 via mobile

location of the hotel is very good as there's a huge mall linked to the hotel! the staff at the premier lounge are very very polite and nice! they are always very pleasant and smiling, and take a lot of initiative to serve us as well! WOULD LIKE TO SPECIALLY MENTION THESE STAFF : JC, Eddy, Miller, Zoe!!!! (they served...

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1Thank winter3150
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear winter3150, We are glad to read that you more than enjoyed your stay with us. Thank you for the praises for our Premier Lounge team, which offer every day best Thai hospitality to our guests. Thank you again and see you again soon. Suresh Subramaniam General Manager Novotel Bangkok Platinum

Singapore, Singapore
Reviewed 27 December 2015 via mobile

Just stayed at Novotel Platinum with families (books 4 Rooms) to celebrate my Christmas. Although was recognised as Accor Gold but staff at Club floor was not too friendly (as compared to my previous stay). Welcome drinks was served as if, "unwillingly" because we check in little late about 8pm. Also brought my family to have club floor viewing and...

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2Thank Ted1405
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Ted1405, Thank you for staying with us during your visit in Bangkok and of course for taking your valuable time to leave your feedback. I am disappointed to read that my team did not welcome and assist you in the usual way they are practicing it. I have already discuss this further with our team. We hope you will...

Malaysia
Reviewed 25 December 2015 via mobile

Great attentive staff, especially Zeo for the help. Modern design rooms. Stunning sunset view from the pool. Great gym facilities. Plus points of course is the location to major shopping malls - central world, platinum etc. However, some improvements - waiting area at ground floor is so warm. Shower equipment is breaking down and repair needed. It was great stay...

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Helpful?
Thank steven888Malaysia
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear steven888Malaysia, Thank you very much for sharing your feedback with us and other TripAdvisor reviewers. We are happy to read that you liked the hospitality of our team, especially from Zoe and that you enjoyed all the facilities throughout your stay. Thank you for the additional comments on the ground floor, the shower and the breakfast. We hope to...

Singapore, Singapore
Reviewed 24 December 2015

The hotel is located at the 6th floor of Platinum Mall, which is famous for selling clothings. If shopping for clothing is not your cup of tea, it is within walking distance to other malls, such as Siam Paragon and Central World. There is also a Big-C (hypermarket) nearby, which is very handy if you ever need anything. Its centralised...

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Helpful?
1Thank KW_Lim
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear KW_Lim, Greetings from Novotel Bangkok Platinum! The location and its shopping possibilities where one of the reasons that your stay was a very positive one. The beauty at our hotel is it that the Platinum Fashion Mall is just one floor below our lobby and easily accessible with an escalator. I hope that you had the chance to use...

Singapore, Singapore
Reviewed 22 December 2015

First visit and booked the executive room. Arrived before checked in time and was told that they are preparing the room and could do an early check in. Waited at the lounge and was served drinks. Service was really good and staff was friendly and helpful. We has requested for late check-out and extended the time for check out, staff...

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Helpful?
Thank Yinz02
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Yinz02, Thank you very much for your review here on TripAdvisor. It is a good choice to book for your first stay the executive room. We appreciate your praises especially on the hospitality of our team. I have already informed our engineer team in regards to the bathroom. Thank you for letting us know. We hope to see you...

Singapore, Singapore
Reviewed 22 December 2015

Centrally located and within walking distance to malls. Hotel/rooms were relatively new, spacious and clean. We tried the buffet breakfast and lunch at the hotel restaurant and it's quite value for money with a variety of food spread. Will stay here again!

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Helpful?
Thank Mrs_Lim_29
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Mrs_Lim_29, We are all happy to read that you really enjoyed your recent stay with us and that you especially liked our food. We hope to see you soon again. Kind Regards Suresh Subramaniam General Manager Novotel Bangkok Platinum

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Staying in Siam

Neighbourhood Profile
Siam
Take some of Asia’s biggest malls, hundreds of street-side vendors and a dozen of posh hotels and you’ll have Siam - Bangkok’s commercial district that will make any shopper’s heart beat faster. From cheap electronics and wholesale goods in MBK to designer handbags in Siam Paragon, you’re almost guaranteed to find what you’re looking for in one of Siam’s many malls. Take a break from the commercial craze and visit the beautiful Jim Thompson house or the state-of-the-art Bangkok Arts and Cultural Centre to recharge.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Blending comfort and technology, Novotel Bangkok Platinum is the perfect choice for your next holiday or business trip. Located in Bangkok's vibrant fashion district, the hotel is on top of the Platinum Fashion Mall, a short walk from Siam Square & Siam Paragon, near BTS stations and a quick drive from the airport railway link. Featuring 283 well designed rooms, Novotel Bangkok Platinum offers two bars and one international restaurant " The Square", three meeting rooms & one ballroom, free Wifi internet & Imac corner, outdoor infinity swimming pool, wellness & fitness center as well as access to an indoor secured car park. ... more   less 

Additional Information about Novotel Bangkok Platinum Pratunam

Address: 220 Petchaburi Road, Bangkok 10400, Thailand
Region: Thailand > Bangkok > Siam
Price Range: ₹ 5,817 - ₹ 12,353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Platinum Pratunam 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Novotel Bangkok Platinum Hotel Bangkok
Hotel Style:
#67 Romantic Hotel in Bangkok
#68 Family Hotel in Bangkok
#71 Luxury Hotel in Bangkok
#84 Business Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Platinum Pratunam staff and other travellers.
72 questions
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Questions? Get answers from Novotel Bangkok Platinum Pratunam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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