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Novotel Bangkok Platinum Pratunam

NovotelUS$ 164*
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#78 of 859 Hotels in Bangkok
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 182*
US$ 164*
US$ 165*
US$ 165*
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Novotel Bangkok Platinum Pratunam
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2,855 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Platinum Pratunam
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Showing 2,545: English reviews
Reviewed 23 June 2016 via mobile

I will rate overall experience as 7 out of 10. Location is certainly without a doubt - very convenient and smack right at the centre where you can find all happening shopping malls within walking distance. Although I don't like the entrance leading to the hotel lobby. Having said that, I was pleasantly surprised that the room look modern.and clean....

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Helpful?
Thank Shelly K
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Shelly, Thank you for taking the time to review our hotel, we are glad you chose to stay with us on your recent trip. It's great to read that you were able to make the most from our location and you weren't disturbed from the noise outside the hotel. It is so important to get a good nights sleep...

Bangkok, Thailand
Reviewed 22 June 2016

Very good hotel just in the middle of the shopping area ( well, the western style shopping area, indeed); perfect for a two day dive in the most modern Bangkok. The hotel is new, very well designed and with large and confortable rooms; the lobby is at the upper floor, the swimming poll area is a little bit dark but...

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Helpful?
Thank BOB B
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear BOB B, Thank you for remembering to post your review from your stay with us last September, something must have reminded you of us and I hope it was something good! Our restaurant buffet has changed a bit since you were last with us and we now also serve a delicious afternoon High Tea in our Platinum Lounge -...

Ipoh, Malaysia
Reviewed 22 June 2016

The location and services of the Hotel is good. Receptionists very polite and helpful. The problem are the beds curving inwards to the centre of the bed. The bathroom has a big see through mirror next to the bed which is quite awkward for parent and the children.

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Helpful?
1Thank augustinechin
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear augustinechin, Thank you for sharing your feedback and I am sorry about the bed. As you may be aware we are unable to identify you from your review so please do connect with us at H7272-fo3@accor.com so we may rememdy the mattress issue you have highlighted. Hope to hear from you soon, Best regards, Suresh Subramaniam General Manager

Reviewed 21 June 2016 via mobile

A very sweet surprise from Novotel Bangkok Platinum Pratunam need not expect.....😊😊😊😊😊👍🏼👍🏼👍🏼👍🏼👍🏼 Was upgraded to a Executive Suite due to Room not available on 1st Night..... My Family have always enjoyed the stay in Novotel Bangkok Platinum Pratunam, hope to be back soon.....

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Helpful?
Thank tyanl2015
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear tyanl2015, Happy Birthday! Not sure if it was your Birthday or someone you were travelling with but my best wishes to whomever was celebrating - hope the cake was nice! Great to hear the team looked after you, always nice being surprised with an upgrade! Thanks for taking the time to post your review and we look forward to...

Singapore, Singapore
Reviewed 21 June 2016

This is the must-stay accommodation for me when i am in Bangkok. Stayed here for more than 5 times, I see improvements in the product every time I check-in. Breakfast spread is superb and room/housekeeping is excellent. What is upsetting is the service for the front office team. Check-in always take forever. Approximately a 20 minutes wait every time you...

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Helpful?
1Thank poppymartini
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear poppymartini, I am sad to read of your experience, as a regular guest of ours we want to make sure every stay is stressfree and comfortable. I am particularly dissapointed to read that it was our service that has let us down. Please rest assured, we are working with the teams (across all departments) to coach and guide them...

Reviewed 20 June 2016 via mobile

Great hotel accommodation. Room was spacious and excellent clean up service from the cleaning crew. Sumptuous breakfast catered in the morning and very approachable and friendly bellmen which had definitely leave an impressive impression on Novotel .

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Helpful?
Thank butter1405
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear butter1405, Thank you for taking the time to share your experience. The team and I are pleased to read you and your family enjoyed your stay and hope to see you again soon. If you haven't already joined our loyalty programme please do! It is recognised worldwide and gives you great benefits when staying in our hotels. Safe travels,...

Sydney, Australia
Reviewed 20 June 2016

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank maryanneandphillip
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Reviewed 20 June 2016

Location was great. Room was in good condition and comfortable. Breakfast spread was great but the queue was long if you go for breakfast after 0830 hrs. Hence please be prepared to wait if you want to have more sleep.

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Helpful?
Thank Nicholas W
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Nicholas, Thanks for posting your review and welcome to TripAdvisor! Glad to see you enjoyed the location and most aspects of your stay. The team and I are sorry for the wait at breakfast. On the weekends it can get busy as everyone wants to fuel up before spending the day exploring the city! Hope the team looked after...

Reviewed 19 June 2016 via mobile

We were there in June 2016. The hotel location is the USP of this hotel. The hotel is similar as any other Novotel hotel. The reception staff needs to be more courteous and i would specially bring to attention that be careful of your free wifi package selection as the hotel will try to fleece you in your selection process...

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Helpful?
Thank 42riteshk
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Ritesh, Thank you for your feedback and I am sorry that the internet options were a little confusing. We do provide free internet (wifi) in all guest rooms that is suitable for most online use. However, some of our guests like streaming movies etc and this takes a bit more speed that is why we offer the faster option...

Reviewed 19 June 2016

Room is spacious and clean, food (best ones) are in walking distance. Nevertheless Bangkok most iconic fashion mall (Platinum Fashion Mall) is just right below where you stays and stretches across three complex with adjoining bridge on the second floor for your convenience. The night market is also a stone throw away from the hotel entrance, good foot massage parlor...

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Helpful?
Thank Junn M
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Junn, Our location is certainly one of the best in Bangkok! Great to see you were able to make the most of our area and taste some of the street food. The best part is if you complete your shopping at Platinum Mall you can just take the hotel Tuk Tuk to Siam and carry on! Thank you for...

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11/06/2017 12/06/2017
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Staying in Siam

Neighbourhood Profile
Siam
Take some of Asia’s biggest malls, hundreds of street-side vendors and a dozen of posh hotels and you’ll have Siam - Bangkok’s commercial district that will make any shopper’s heart beat faster. From cheap electronics and wholesale goods in MBK to designer handbags in Siam Paragon, you’re almost guaranteed to find what you’re looking for in one of Siam’s many malls. Take a break from the commercial craze and visit the beautiful Jim Thompson house or the state-of-the-art Bangkok Arts and Cultural Centre to recharge.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Blending comfort and technology, Novotel Bangkok Platinum is the perfect choice for your next holiday or business trip. Located in Bangkok's vibrant fashion & shopping district, the hotel is on top of the Platinum Fashion Mall, a short walk from CentralWorld, Siam Square & Siam Paragon, connected via Bangkok Skyline to BTS station Chidlom and a quick drive from the airport railway link. Featuring 288 well designed rooms, Novotel Bangkok Platinum offers two bars and one international restaurant "The SQUARE", three meeting rooms & one ballroom, free Wifi internet & Imac corner, outdoor infinity swimming pool, wellness & fitness center as well as access to an indoor secured car park. ... more   less 

Additional Information about Novotel Bangkok Platinum Pratunam

Address: 220 Petchaburi Road, Bangkok 10400, Thailand
Region: Thailand > Bangkok > Siam
Price Range: ₹ 6,594 - ₹ 9,826 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Platinum Pratunam 4*
Number of rooms: 288
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Travelocity, Hotels.com, Agoda, Hotwire, Priceline, Expedia, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Novotel Bangkok Platinum Pratunam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Bangkok Platinum Hotel Bangkok
Hotel Style:
#67 Romantic Hotel in Bangkok
#68 Family Hotel in Bangkok
#70 Luxury Hotel in Bangkok
#84 Business Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Platinum Pratunam staff and other travellers.
74 questions
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Questions? Get answers from Novotel Bangkok Platinum Pratunam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose this hotel if you don't want to have a bad business trip”
  • Standing Shower Only
  • Staff checking on the aircon
  • Comfortable Bed
sandytls, 19 May 2017 | Read review
“Upgrade your standard room to a superior one, it is definitely worth every cent!”
Jlxinle, 11 May 2017 | Read review
“we had a high floor rom - views were great”
SusieB845, 8 May 2017 | Read review
“Until they solve the knocking sounds and water issues, don't stay on the highest level.”
jkcm129, 7 May 2017 | Read review
“All the rooms are good with nice view.”
  • Bed
  • Bed
K554GXpatriciak, 5 May 2017 | Read review
5 of 5
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US$ 164* /night
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Prices are for 1 room, 2 adults
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