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Novotel Bangkok Platinum Pratunam

220 Petchaburi Road Ratchathewi, Bangkok 10400 Thailand
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (3313)
Room & Suite (571)
Dining (446)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 14/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Bangkok Platinum Pratunam
Updated 14/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#59 of 1,495 in Bangkok
Travellers' Choice
Blending comfort and technology, Novotel Bangkok Platinum is the perfect choice for your next holiday or business trip. Located in Bangkok's vibrant fashion & shopping district, the hotel is on top of the Platinum Fashion Mall, a short walk from CentralWorld, Siam Square & Siam Paragon, connected via Bangkok Skyline to BTS station Chidlom and a quick drive from the airport railway link. Featuring 288 well designed rooms, Novotel Bangkok Platinum offers two bars and one international restaurant "The SQUARE", three meeting rooms & one ballroom, free Wifi internet & Imac corner, outdoor infinity swimming pool, wellness & fitness center as well as access to an indoor secured car park.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Kids stay free
Valet parking
Paid internet
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Foot massage
Full body massage
Head massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Currency exchange
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Interconnected rooms available
Room service
Flatscreen TV
VIP room facilities
Wake-up service / alarm clock
On-demand films
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Chinese, Filipino, Thai


Full view
100Great for walkers
Grade: 100 out of 100
320Restaurantswithin 0.5 km
52Attractionswithin 0.5 km
5502Reviews140Q+A100Room tips
Traveller rating
  • 3,457
  • 1,581
  • 331
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  • 67
Time of year
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Popular mentions
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Most Recent
armanchan wrote a review 17 May
5 contributions
The room when i check in smell bad, and already ask for change room but the reception say full. Check in time so long and the staff is rude and very very unhealpfull, never found this services at Accor Hotel. Bathroom Amenities only provide soap, shower gel and shampoo only. Only concierge staff is really very helpfull and quick response. Hot water have to wait for a while
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Sleep Quality
Thitiporn C wrote a review 16 May
1 contribution
The hotel good location, nice view, convenient close to very things. Staff good service by Garfield at bar 9 View Bangkok. But happy hours at the lobby less choice. Breakfast was so good. The room clean. Room rates little bit expensive.All Good
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Date of stay: May 2022Trip type: Travelled
Sophia.A.E wrote a review 16 May
2 contributions
A wonderful evening spent at this lovely rooftop bar. Garfield, the barman, looked after us and even sang happy birthday to me and gave me a free cocktail! Great cocktails and good vibes, as well as having an amazing view and good music, would definitely recommend when in Bangkok! Try and come when the sun is setting and you’ll grab a lovely view of it!
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Date of stay: May 2022Trip type: Travelled
Alpen209 wrote a review 14 May
Zurich, Switzerland44 contributions52 helpful votes
Stayed 5 nights in April as ALL Diamond member. The hotel was fully booked so no upgrade. Excellent location is the best thing about the hotel. Room is clean and as standard for Novetel. Executive lounge offering of food and drinks are quite limited. The Let's relax spa is nice
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Date of stay: April 2022
Sleep Quality
Fireball14017 wrote a review 14 May
260 contributions363 helpful votes
We stayed 2 nights here on the 23rd floor. We did stay here earlier this year and this was the reason for returning. However, a male receptionist who booked us in said that the original room we booked ( I asked for the same room overlooking the park ) was not available but he would upgrade me to a bigger and better room. I thought great and accepted. He also wanted an additional 1000 baht for the key card which I thought rather odd as I had already paid in full in advance for our stay. On getting to our room it was identical in size and spec as the lesser room we had when we stayed in January last. So the " Upgrade " was a scam or just in the imagination of this character on reception. I was too tired to bother going back down to reception and complaining about it or him - so we remained. The hotel is mostly pretty good apart from one or two niggles namely: Towels in the bathroom not enough and certainly not big enough to dry even the smallest body. The ones supplied were small and old. No shower gel and no toothpaste or toothbrushes supplied. The bed was very comfortable and the view over the park was amazing. The storage cupboards with safe; and tea and coffee and fridge were all first class as you would expect. Water was provided too. The air conditioning was a little noisy at night though. We did not have the time to use the rooftop pool unfortunately but it is very clean and great to relax by with the nearby bar. Breakfast (self serve) is just average but expensive for what you get. It's an additional 350 Thai baht per person. Considering the Novotel Platinum is quite expensive for the nightly rate anyway - we think that breakfast should be included in the nightly rate. The Bangkok Pullman Hotel has a far better and more comprehensive breakfast than this Novotel Platinum it has to be said. The concierge service is a little disorganised in that when we checked out they gave us a sticker with dots on and presumably our room number. Reception is on the 6th floor and they operate a 2 lift arrangements for rooms from the reception area upwards, and a separate lift to the ground floor where the concierge and main street entrance is located. It's crazy design. How they get around fire regulations here I really don't know. Anyway the concierge couldn't find our bags which was very worrying for a fair few minutes. Having said all this - we would stay again
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Date of stay: May 2022Trip type: Travelled
Room Tip: In a busy part of Bangkok - so appalling traffic. Taxis are good though but leave plenty of time...
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Pritish S wrote a review 13 May
Kolkata (Calcutta), India8 contributions
What a great place to stay, they take extra care when you are with family. Ita must come, for its location and services at Reception , sales and Food and Beverage are amazing Great work by Kim at Sales, Pop at Front Desk and Nancy at Food and Beverage.
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Date of stay: May 2022Trip type: Travelled
Jason wrote a review 13 May
Singapore, Singapore3 contributions
Best hotel and best staff in the bar. He name is garfield and alex. Very cheerful and good in response to customers. Do visit them in the bar and they will serve you with the whole heart. I will visit them every year whenever I can. No regret with this hotel and bar. Especially the the staffs with the great service in the bar
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Date of stay: May 2022Trip type: Travelled
HEINE K wrote a review 11 May
1 contribution
Great view with intimate experience . The bartender was really helpful and friendly. Thank you to all the staffs, especially Khun Alex and Khun dream was very helpful. Definitely will recommend this place Affordable bar at the heart of Bangkok ✨✨✨
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Date of stay: May 2022Trip type: Travelled
Reload T wrote a review 8 May
1 contribution
Garfield and Din are the best staff at this Bar . They are friendly , patient , cute. Find them if you visited to that place. And I recommend to drink cocktail and comela tequila and chicken satay. They are very delicious.
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Date of stay: May 2022Trip type: Travelled
Dllii wrote a review 6 May
Abu Dhabi, United Arab Emirates4 contributions
I was in a very long trip and i really needed to have a rest i checked in starting when i entered the room it was too hot i called many times to ask for a help they answered me after 15 minutes they send the technician guy twice they said wait for 15 minutes i waited for 1 hour the room still hot i called again for a help they didn’t answer it was really bad service I ordered a food they receive it and kept in the concierge for 20 minutes because there is no one from the staff down can serve my food to my room i called again to change my room after many calls they answered and said wait i can’t believe this kind of hotel to be so bad at costumer service.
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Date of stay: May 2022Trip type: Travelled
$54 - $75 (Based on Average Rates for a Standard Room)
novotel bangkok platinum hotel bangkok
ThailandBangkokSiam / Pratunam (Watergate) / Thanon Phetchaburi / Chidlom / Pathum Wan / Makkasan / Downtown Bangkok
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Frequently Asked Questions about Novotel Bangkok Platinum Pratunam
Which popular attractions are close to Novotel Bangkok Platinum Pratunam?
Nearby attractions include RJ Fashion (0.1 km), Alex's Fashion Tailor (0.1 km), and CRU Champagne Bar (0.3 km).
What are some of the property amenities at Novotel Bangkok Platinum Pratunam?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Novotel Bangkok Platinum Pratunam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Bangkok Platinum Pratunam?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Novotel Bangkok Platinum Pratunam?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Novotel Bangkok Platinum Pratunam?
Conveniently located restaurants include The Berkeley Dining Room, The Mulberry Chinese Cuisine, and Red Sky.
Are there opportunities to exercise at Novotel Bangkok Platinum Pratunam?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Novotel Bangkok Platinum Pratunam have an airport shuttle?
Yes, Novotel Bangkok Platinum Pratunam offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Novotel Bangkok Platinum Pratunam have airport transportation?
Yes, Novotel Bangkok Platinum Pratunam offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Novotel Bangkok Platinum Pratunam located near the city centre?
Yes, it is 0.8 km away from the centre of Bangkok.
Are any cleaning services offered at Novotel Bangkok Platinum Pratunam?
Yes, dry cleaning and laundry service are offered to guests.