Novotel Bangkok Platinum Pratunam
220 Petchaburi Road Ratchathewi, Bangkok 10400 Thailand
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About
#72 of 3,307 hotels in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
Blending comfort and technology, Novotel Bangkok Platinum is the perfect choice for your next holiday or business trip. Located in Bangkok's vibrant fashion & shopping district, the hotel is on top of the Platinum Fashion Mall, a short walk from CentralWorld, Siam Square & Siam Paragon, connected via Bangkok Skyline to BTS station Chidlom and a quick drive from the airport railway link. Featuring 288 well designed rooms, Novotel Bangkok Platinum offers two bars and one international restaurant "The SQUARE", three meeting rooms & one ballroom, free Wifi internet & Imac corner, outdoor infinity swimming pool, wellness & fitness center as well as access to an indoor secured car park.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Kids stay free
Valet parking
Wifi
Paid internet
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Chinese, Filipino, Thai
Location
100Great for walkers
Grade: 100 out of 100
324Restaurantswithin 0.5 km
56Attractionswithin 0.5 km
220 Petchaburi Road Ratchathewi, Bangkok 10400 Thailand
Name/address in local language
Getting there
Chit LomBTS Skytrain9 min
SiamBTS Skytrain11 min
6095Reviews143Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
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Most Recent
Revisit after 7 years later, can’t imagine Kafeel (working at 9/F bar) my old friend still remember me, all the good memories came back. I spent everyday of my vacation in the pool side for drinks, foods together with the best service from Kafeel, Alex and their team! Please come to Novotel Platinum and get to know the best team here!
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Date of stay: December 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Come and here to visit the best staffs Kafeel and Alex!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Perfect location if you are in Bangkok for shopping It is close to Platinum mall and within tuktuk distance to MBK and Siam There is a connected walkway if you want to walk to any of the malls Nam at the reception was very kind .We were given our rooms before the official check-in time of 2 pm and allowed to check out late Breakfast was good and the views of the bustling city were great Perfect place for a shopping spree
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I am glad to be back to Novotel Platinum Bangkok , a place that always makes us feel at home. Thank you to Ice and Carla who made our stay so perfect . Especially Ice who is always so attentive to our needs and to ensure we are happy with our stay . Thanks to the housekeeping too who is always fulfilled our requirements . A Great Thanks to The Manager , Gus who is so kind and upgraded us . A Perfect 10 to our stay here ! Thanks to all, keep it up 😃. We will be back soon !
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Novotel platinum has always been my first hotel choice. The three staff at the hotel lounge that have serviced my family and me were so friendly and attentive. Neena, Noon and a male staff (didn’t get his name) who worked the evening shift between 27 to 29 Nov, thank for the good service and the nice coffee art that you have made for us :)
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Staffs especially from executive lounge NEENA, ICE are very friendly and nice Rooms are clean and quiet Very convenient to access to shopping malls Let's relax Platinum mall Central world Big sea 15 min walk to Siam Paragon
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Was treated with a welcoming smile the moment I walked through the door. Staff were brilliant. Even the housekeeper, Aoe, was very helpful and friendly. Excellent service great location. Will stay again.
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This hotel is very strategic for those of you who spend the day shopping at Platinum Mall or Pratunam Market because when you are tired or it rains you can go straight back to the hotel. Just go downstairs and you can find street food, Starbucks, Seven Eleven, McDonald's, even dessert after you. To get to the lobby we need access using the elevator. Unfortunately that day there was a private party so the swimming pool could not be used. Given 3 welcome drink vouchers and explained that there is afternoon tea from 13.00-15.00 and cocktails and canapes from 17.00-19.00. To access the platinum mall, you can use the escalator next to the restaurant The rooms are well maintained. The interior is typical Novotel, especially in the bedhead section. There are work tables and chairs, as well as armchairs. There are 4 pillows, 2 regular pillows, 2 pillows which are quite strange because they have bends. The 2x2m bed is comfortable to sleep on. Two free bottles of mineral water are provided every day with Dilmah brand tea and coffee sachets. The Wifi speed is quite fast and the TV is large and the TV service is very clear. In the room there is an iron and bathrobe. Very complete for a 4 star hotel. Room view towards Big C and central world. We rested for a while because we were tired of moving hotels. Someone knocked and apparently delivered a welcome letter and a snack platter containing cherries, strawberries, pudding jars and apple cake. The bathroom is equipped with a shower sink and closet. For amenities, use a deep nature brand dispenser with fresh ocean citrus aroma. Amenities in the room are not provided with toothbrushes but we can request them. Towels are provided: 2 body towels, 2 hand towels, 2 face towels For platinum member benefits I got a free welcome drink, free late check-out 2 PM, free afternoon tea and cocktail hours in the lounge. Hotel facilities include a Mini Kids Club, swimming pool, gym which of course people rarely use because people usually choose this hotel because it is close to Platinum Mall and Pratunam so choose the route For breakfast, the variant is considered excellent for the Novotel class, but for taste it's just standard. Variants include: 1. Bread, muffins, pastries, donuts, cereal, jam, milk 2. Juice (orange, guava, apple, pineapple), infused water 3. Waffle, salad bar, cold cut, cheese, fruit 4. Porridge, dimsum, noodle station, fried rice, satay, fried noodles, chicken, vegetables 5. Beans, corn, potatoes, bacon, egg station, ham, sausage, eggs benedict 6. Yogurt, rosella juice, chrysantenum, lemon grass juice, watermelon juice, coffee tea 7. Indian food hala station Pita Bread, Greek salad, chickpea salad, potato curry, shakshuka, idli, allo bhaji, samber…
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Awesome family room! We stayed at the Novotel platinum as a family of 5 and booked the family room with one king bed and a bunk bed. Our kids were so excited to see the bunk bed made up with soft toys and character sheets! They also included little packs with kid amenities. Location was great, above the Platinum Mall, Mcdonalds and Starbucks underneath, easily accessible to the walk way to BTS, although consider it a long walk when with kids. Breakfast was an amazing spread, with a view and catered well for kids. Very reasonably priced too! Kids ate free! Pool was chilled and relaxed, we loved the view from the infinity pool and lastly the staff are exceptional and super friendly! We wished we stayed longer than 2 days!
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Novotel Platinum, Other at Novotel Bangkok Platinum Pratunam
Responded 1 week ago
Dear island085, Thank you for taking the time to share your experience with us. We are so glad to hear that you had a wonderful stay with us here at the Novotel Platinum Pratunam. We are delighted to hear that your family of five loved the family room and our kid amenities, as well as enjoying the breakfast spread with a view and the amazing staff. We take pride in providing guests with great customer service and are pleased that you thought highly of our team members. Our location is indeed ideal for those looking to explore Bangkok; it is also great to know that you found our pool relaxing and enjoyed the infinity pool view. We appreciate your kind words and thank you for choosing Novotel Platinum Pratunam for your stay in Bangkok. Regards, Pranravich L Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, best sleep in such a long time! Holiday specifically arranged to catch up with family who live the other side of the world and the 5 to 7 executive lounge session was absolutely wonderful for this purpose. Many thanks to Ice and her colleague Kara(?), their kind attentiveness and great service allowed us to make the most of this time. Highly recommended, thank you.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Novotel Platinum, Other at Novotel Bangkok Platinum Pratunam
Responded 1 week ago
Dear gonejala, Thank you for your kind words about Novotel Bangkok Platinum Pratunam. We are delighted to hear that you had a great sleep and took full advantage of our executive lounge session. We are very proud of the friendly service provided by Ice and Kara, and we thank you for praising them! We hope that your stay with us was enjoyable, and we look forward to welcoming you back in the future. Best, Pranravich L Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fab hotel, great location and super comfortable beds and rooms. Booked executive rooms to include breakfast, afternoon tea and evening canapés and drinks. The young lady “Ice” was fantastic, attentive, friendly and incredibly helpful. If I visited Bangkok again I would definitely choose to stay here.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Great service in executive lounge. Exceptionally comfortable beds
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Novotel Platinum, Other at Novotel Bangkok Platinum Pratunam
Responded 1 week ago
Dear JannyDownUnder, Thank you so much for taking the time to share your feedback about your stay at Novotel Bangkok Platinum Pratunam. We are delighted to hear that you found our hotel and location great and that you had a comfortable stay in our executive rooms. It is also wonderful to hear that Ice was able to make your experience more enjoyable with her attentiveness and friendliness. At Novotel, we strive to provide excellent service and an unforgettable experience for all our guests. We are very proud of our team who are dedicated to creating unforgettable moments for our guests. We hope to welcome you back again soon at Novotel Bangkok Platinum Pratunam. Regards, Pranravich L Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$119 - $161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel bangkok platinum hotel bangkok
LOCATION
ThailandBangkokSiam / Pratunam (Watergate) / Thanon Phetchaburi / Chidlom / Pathum Wan / Makkasan / Downtown Bangkok
NUMBER OF ROOMS
288
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Frequently Asked Questions about Novotel Bangkok Platinum Pratunam
What are some of the property amenities at Novotel Bangkok Platinum Pratunam?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Novotel Bangkok Platinum Pratunam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Bangkok Platinum Pratunam?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Novotel Bangkok Platinum Pratunam?
Yes, free parking, a parking garage, and secured parking are available to guests.
Are there opportunities to exercise at Novotel Bangkok Platinum Pratunam?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Novotel Bangkok Platinum Pratunam have an airport shuttle?
Yes, Novotel Bangkok Platinum Pratunam offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Novotel Bangkok Platinum Pratunam have airport transportation?
Yes, Novotel Bangkok Platinum Pratunam offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Bangkok Platinum Pratunam?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Bangkok Platinum Pratunam offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Bangkok Platinum Pratunam?
The staff speaks multiple languages, including English, Chinese, Thai, and Filipino.
Does Novotel Bangkok Platinum Pratunam have any great views?
Yes, guests often enjoy the river view available here.