We were very surpised and grateful for our stay at Eastin Grand. It was 5 Star service, food and facilities at a reasonable price. Would highly reccommend staying here when visiting Bangkok. Super close to BTS station which made travelling simple.
What a great hotel in a great location! Beautiful swimming pool and rooms with friendly and very helpful staff. Just 10 min walk to central pier where you can catch numerous ferry’s to get you around Bangkok, will be returning for sure ! The concierge was a massive help in recommending places to go in Thailand!
this's my 2nd stay in a period of 4 months! Always receive excellent services. Breakfast was great, variety of food to choose from. BTS station on the doorstep. Will definitely return and recommend to friends.
We had a very nice stay in the Eastin Grand Hotel Sathorn during our business trip in March '23. We had a very good service. Check-in took quite a while, but otherwise everything was very good. The best thing about this hotel is the bar at the poot with a beautiful view.
Perfect hotel, good location in the city Center. Pool and breakfast were fantastic! The variety of breakfast - fantastic! Never seen this before. We had a room in 30th floor with a real nice view. The A/C was super quite so you could easily sleep with it on. Staff was nice and helpful. Absolutely recommend staying there.
Excellente stay, I highly recommandation, the breakfast was one of the best I’ve ever had high selection of food, view from room and pool is insane , well located , and staff is in the small details .
Service was excellent. My husband is vegan and they made sure he had his own freshly made food padthai for breakfast. They asked what time we would likely be having breakfast. As for myself, i eat anything and there was a wide selection of foods available for everyone
These were our 2nd and 3rd times in this hotel in Bangkok. Even though we were generally happy with the stay, there were several points which spoilt our experience here, which might result for us into choosing a different option for our next stay in the city. Most of the staff is still very friendly and professional, ready to go an extra mile to make the guests happy. However, this does not seem to be applied to everybody. Being checked-in in the executive lounge is nice, while making several mistakes when filling in the registration form is not very much professional. Packaged pineapple juice as a welcome drink? Quite an uninspiring choice for Thailand. Even though still in good condition, the rooms we were allocated were already in places screaming for a touch-up. The laundry and the bedding should definitely be improved since having stains and little holes in the sheets is not something one expects from a 5 star hotel. We would also have to warn the reader about the executive rooms. We are not sure whether it was just our bad luck and we were just allocated with the rooms which were quite noisy (we could hear the traffic practically the whole night long), but we cannot recollect the same memories about staying the their upper floor rooms 4 years ago. The water pressure seems to vary from room to room and does not seem to be related to the floor you are staying at. The biggest disappointment for us, however, was the quality of the cleaning and the terrible smell in one of our rooms (which seem to have been originating from the drain). After asking the staff several times to fix the problem with the smell and the unsuccessful attempt of an engineer to deal with the problem, a different room of a higher standard was allocated to us. Even though the room provided a better view and more space, the cleaning was just hideous. After putting my cellphone on a white marble-topped table in the room, I found some pieces of a chewing gum stuck to the case of my phone. We have immediately reported the problem to the people in the executive lounge, who volunteered to clean the case and send the housekeeping staff to the room. In the evening, after getting back to our room from the city, we noticed some pieces of plastic under the sink in the bathroom and also some dirty stains in the shower. We were very upset, but decided not to contact the reception staff regarding this situation. On the positive site, we still think that the location of the hotel is very convenient, that most of the staff is doing an immaculate job. We were still very pleased with the breakfast buffet and the lunch in the restaurant on the 14th floor. The fitness equippment is decent for a holiday workout and spending some time in the executive lounge during the sunset is definitely worth paying extra. Would we get back to this hotel for our next time in Bangkok? Not very much sure since, we believe, that the cleanliness is one of the key factors for us.…
I return to the Eastin Grand for many years and it always keeps up its high standard, It became like a home for me in BKK. A great advantage is the direct and easy access to the Sky Train and the top location.
Hotel is great. Rooms are spacious and the bathrooms are large and clean. Infinity pool and bar on 14th floor were great. Being attached to the station meant getting around the city was so easy. I would thoroughly recommend this hotel. Brilliant value for money too!
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