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Hotel Muse Bangkok Langsuan, MGallery Collection

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55 / 555 Langsuan Road Lumpini, Bangkok 10330 Thailand
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MGallery
$111
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Expedia.com
$109
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Free cancellation until 07/06/22
Trip.com
$72
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Free cancellation until 07/06/22
Booking.com$110
Priceline$110
Prestigia.com$120
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (3549)
Dining (385)
Room & Suite (346)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Muse Bangkok Langsuan, MGallery Collection
Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#193 of 1,495 in Bangkok
Location
Cleanliness
Service
Value
Located in Bangkok's distinguished residential area, Hotel Muse offers 174 luxurious rooms along with a distinctive array of dining and entertainment venues. Within walking distance to exclusive shopping, skytrain station & Lumpini Park.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Special diet menus
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Safe
VIP room facilities
Wardrobe / wardrobe
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Romantic
Languages Spoken
English, Chinese, Thai

Location

Full view
100Great for walkers
Grade: 100 out of 100
235Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
4364Reviews74Q+A100Room tips
Traveller rating
  • 3,062
  • 938
  • 238
  • 79
  • 47
Time of year
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Popular mentions
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Most Recent
Travelnut113 wrote a review 11 May
Nutfield, United Kingdom113 contributions108 helpful votes
I've stayed at this hotel many times and it's become my place of choice in Bangkok, so it pains me to have to write what is a word of warning rather than a review. I stayed here between March 10 and 13 and the security deposit of GBP110 (US$138) has still not be refunded to my credit card. This is despite two long (and no doubt expensive) phone calls to the hotel and several emails, all of which have gone unanswered (bar one). This is, even given the challenging times under which I appreciate the hospitality trade is still facing, completely unacceptable. Sadly, I doubt I'll be booking to stay at Muse again.
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Date of stay: March 2022
Rooms
Location
Service
Trip type: Travelled
1 Helpful vote
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Andrew O wrote a review 6 May
Hanoi, Vietnam39 contributions10 helpful votes
No one greeted us on arrival and we carried our luggage into a very busy and crowded lobby area. Even though I checked in online ,there was no way to figure how to check in as there was no real way to figure it out . The most aggressive people got checked in quicker, not a pleasant experience. The room itself was ok, but empty mini fridge and the water at the bar area sink did not work. We never got an explanation about the mini fridge being empty. There was coffee for a French press, but no French press in the room. The hot water took forever to heat up in the shower and bath, and on our last day it never got hot. Food and beverage was actually quite good, as was the service by them. Biggest disappointment was that there was no concierge to help with local travel, restaurants, shops, etc. There was always taxi's right out the door, but they tried to rip us off on ever ride we tried to get. Only one ran the meter and the cost was inexpensive, every other one tried to charge 4 or 5 times what it should have cost. At check out I was never asked about our stay just given the bill. For a highly rated hotel it was a disappointment.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
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Location
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mark373737378 wrote a review Apr 2022
Girona, Spain1 contribution
This was such a nice hotel pre-COVID. Now they clearly struggle: part of staff is indifferent and erratic. Several prioritize their own Instagram account over customer needs. Many things on room not working. Breakfast very much downgraded: “cheese platter” is some tiny chips of wet industrial cheddar and fruit juices are powder-based. Coffee on rooms is Nescafé powder. Not what you expect in 5-star hotel
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
Rooms
Location
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Trip type: Travelled
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stephane wrote a review Apr 2022
Houston, Texas3 contributions
Muse Hotel is nice design, good location, rooms are good and my previous trip in February 2020 was great, this is why I have decided to come again. This time, I came back with same expectations but was a bit disappointed. Speak Easy Restaurant was closed due to Covid (and lack of staff) and same with the ground floor coffee bar while the other small restaurant/Bar of Floor 24 was packed in the evening (hard to find a seat). Clearly, the quality of service has decreased (I have several of little examples) but my impression is that it was not due to the staff itself (always nice and professionnal) but simply less manpower available. I hope that it's due to Covid situation and that it will be back to normal soon.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled
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philippagathonos wrote a review Apr 2022
Vienna, Austria1 contribution1 helpful vote
Extremely dark environment in both public and private sections (e.g., need to bent to see the buttons in the elevator), most staff do not speak Thai and only average English, reception understaffed, swimming pool very small with only 5 (!) chairs to sit, despite stating that rooms can sleep 2 adults and 2 kids, we had each night to ask for the 3rd and 4th towel, difficult to get hold of anybody, service area on floors 5 and 6, but with no extra elevator for the staff, who had two use the only two elevators servicing 24 floors! Even an IBIS budget is better than this hotel.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
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1 Helpful vote
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Felipe C wrote a review Apr 2022
4 contributions
The staff are very well welcoming and cheering. The hotel looks has an excellent Managing where we have seen the manager checking with the guests during breakfast time and to be sure everything is going well with everybody where we this a remarkable action from the hotel management.
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Date of stay: January 2022
Rooms
Location
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Tar K wrote a review Apr 2022
Bangkok, Thailand66 contributions3 helpful votes
Nice hotel good location nearby BTS by walk is around 5 min and can walk to Lumpini park. Room is comfortable.Breakfast at 19 floor. Food is awesome. K. Tong and two trainee very hopeful. Rooftop is nice and signature must try. Staff is friendly.
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Date of stay: April 2022Trip type: Travelled
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Rob R wrote a review Apr 2022
Dubai, United Arab Emirates14 contributions1 helpful vote
What an amazing stay! The place is a destination in itself. The staff were all very friendly, accommodating and anticipated my every need. I found my room clean and comfortable. A memorable experience... and highly recommended. Looking forward to my next trip.
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Date of stay: March 2022Trip type: Travelled
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CORCAN wrote a review Apr 2022
Port Macquarie, Australia64 contributions61 helpful votes
Have stayed on many occasions as a Diamond member- no recognition, booking taken and paid for that was not available. Suite that filming was taking place next door- not even told - access to room limited due to equipment all over floor - smoking- noise - just terrible! Check out a disaster - still have no idea what I have paid for and no receipt very disappointed
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Review collected in partnership with Accorhotels.com
Date of stay: March 2022
Value
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Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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leannewin wrote a review Mar 2022
Washington DC, District of Columbia3 contributions3 helpful votes
I don’t normally write reviews here. I usually give hotels the benefit of the doubt, but I think my experience gives me the right to give my honest opinion. 1). The service of the reception is terrible. They act like they don’t want to help you, and are not friendly. We got a duplex suite room and thought they would be more welcoming but unfortunately met with such unfriendliness from the front desk. They act annoyed when you approach them. Hands down one of the worst service I’ve ever experienced. 2). Non transparent about deposit. They ask you to put a 1000 baht per night deposit upon checkin. Upon check out, my husband was the one that checked out and he didn’t remember, and they didn’t even have the decency to remind him that we have a deposit. Had I not asked the front office, our 5000 baht deposit would’ve been sitting there. This also goes to show how much the front office does not give 2 sh*ts about customers. 3). This is an MGallery collection 5 star hotel. Yet they cleaned our 2 story room at 5pm, the time when we shower and get ready for dinner. Also they don’t refill shower gels regularly, which is a lot to ask apparently at a 5 star hotel. I was overall very disappointed by the service of this particular hotel. I’ve stayed at Mgallery and Accor hotels for years and this was so underwhelming and disappointing. The hotel itself was ok. But the service and management needs some serious work. It’s appalling how rude some staffs are. Honestly the only person that was friendly was their bellboy. I won’t be back.
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Date of stay: March 2022Trip type: Travelled
2 Helpful votes
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Response from Management Team Hotel MUSE, Guest Services / Front Office at Hotel Muse Bangkok Langsuan, MGallery Collection
Responded 28 Mar 2022
Dear leannewin, Thank you for choosing to stay with us at Hotel Muse Bangkok, we really appreciate you taking the time to share your constructive feedback with us on your recent stay. Firstly, let me sincerely apologize for the shortcomings faced during your experience with us, this is definitely not what we aim to achieve and falls below our very own expectations. Your feedback has been well received, although disappointing to read that your stay was less than satisfactory, it has highlighted important areas to focus on to ensure these do not happen again in the future. We will ensure training is properly conducted in all areas as our aim is to ensure each guests has nothing short of a memorable stay. Thank you again for sharing your experience, It would be our pleasure to welcome you back to the property and showcase the experience you should have received during your initial visit. Sincerely, Management Hotel Muse
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PRICE RANGE
$62 - $101 (Based on Average Rates for a Standard Room)
LOCATION
ThailandBangkokPloenchit / Lumphini / Pathum Wan / Downtown Bangkok
NUMBER OF ROOMS
174
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Frequently Asked Questions about Hotel Muse Bangkok Langsuan, MGallery Collection
Which popular attractions are close to Hotel Muse Bangkok Langsuan, MGallery Collection?
Nearby attractions include Peninsula Tailors Bangkok (0.4 km), RJ Bespoke (0.5 km), and Central Chidlom (0.5 km).
What are some of the property amenities at Hotel Muse Bangkok Langsuan, MGallery Collection?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Muse Bangkok Langsuan, MGallery Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Muse Bangkok Langsuan, MGallery Collection?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Muse Bangkok Langsuan, MGallery Collection?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hotel Muse Bangkok Langsuan, MGallery Collection?
Conveniently located restaurants include Flavors, The Rain Tree Cafe, and R Bar.
Are there opportunities to exercise at Hotel Muse Bangkok Langsuan, MGallery Collection?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Hotel Muse Bangkok Langsuan, MGallery Collection have airport transportation?
Yes, Hotel Muse Bangkok Langsuan, MGallery Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Muse Bangkok Langsuan, MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Muse Bangkok Langsuan, MGallery Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.