No. 78 Tonson Alley Pathumwan, Bangkok 10330 Thailand
E-mail hotel
18 people are viewing this hotel
Hotel direct offer!Stay & More Package
Lock in the lowest price from these sites
Hotels.com$294
Booking.com$294
Travelocity$294
Priceline$294
Trip.com$292
Kimpton$294
View all 19 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Full view
View all photos (1,651)1,651
Room & Suite (191)
Videos (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#1 of 1,545 hotels in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Infinity pool
Pool with view
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Aerobics
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Chinese, German, Japanese and 2 more
Location
91Great for walkers
Grade: 91 out of 100
64Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Contact
No. 78 Tonson Alley Pathumwan, Bangkok 10330 Thailand
Name/address in local language
Getting there
Si LomBangkok Metropolitan Rapid Transit9 min
Sala DaengBTS Skytrain12 min
480Reviews7Q+A45Room tips
Reviews
Traveller rating
- 461
- 13
- 4
- 1
- 1
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
+1
My stay didn’t start out perfectly. But when I communicated my complaints, this hotel’s management corrected it as well as any world-class hotelier should - making my stay even more perfect than it would have been. I booked a standard room using IHG points. In emailing the hotel I was offered an upgrade to a Maa-Lai one-bedroom suite for an additional 2600 Thai Baht ($75 US) per night. It was a good deal, which I jumped at. The room was beautiful. The spaces were well appointed, very spacious with huge floor-to-ceiling windows with electric drapes. The bathroom was as large as my first apartment with a soaking tub, separate shower and toilet room. The bed linens and bed were very comfortable and of good quality. There was also a large walk-in closet with safe, bar area with coffee maker and fridge. The air conditioning was excellent and was able to cool the room very effectively and quickly. The public spaces throughout were equally well designed and comfortable. I’ve never seen a hotel that attracted more communal activity as this one did. Friends meeting me at the hotel loved sitting in the lobby or up at the roof top bar as we caught up. On the first day, I had two (relatively minor) service issues. On day one I left my room at 10am and returned at 5pm to find the room hadn’t been cleaned. I had also ordered a room service breakfast, but room service had failed to deliver a spoon for me to eat my yogurt and granola (best granola i’ve ever eaten btw.) When I called down to ask for silverware, the young woman could not understand what I was asking for. I tried to ask for a spoon and then silverware, but to no avail. Finally someone seemed to understand and they sent up the needed spoon. This is understandable for many possible reasons - ie: language issues, cultural issues, staffing issues, etc - but I think for an American branded hotel serving mostly english speaking guests this issue was surprising. I think most great organizations deserve to know when there are service issues at their establishment. It is how they respond to a complaint that distinguishes the great from the good. This hotel’s response was absolutely world class. I asked to speak to the manager. The receptionist told me they’d have the hotel manager call me back asap. One minute later I got a call from the hotel’s manager - Mr. Songpol Duvoisin. He not only apologized for the two service missteps I experienced but went so much further. He assured me that the rest of my stay would be perfect, and he more than delivered. From that point forward I was made to feel like I was their only guest. Every staff member knew my name, every staff member did everything they could possibly do to make sure that all my needs were met and surpassed at every opportunity. Mr. Duvoisin even came up to introduce himself when my friends got together at the rooftop bar. The additional attention was also delivered with great sincerity and pleasure. Thais are naturally some of the most hospitable, friendly people on the planet, but their attention in this case surpassed anything i’d experienced anywhere before. The rest of my stay was indeed flawless and a great pleasure. I think Mr. Duvoisin is a world class hotelier. I hope he goes far in hospitality as his success will be well deserved. I also think that his attitude and attention speaks well of the hotel’s general manager - Patrick Both - who deserves credit for empowering his staff to provide his guests the best service. Mr. Duvoisin’s ability to turn a grumpy guest into a happy guest is a perfect example of how good customer service works well for an organization. It wasn’t charity. Because he was able to change my attitude I was happy to spend more money at his hotel, and my Thai friends were also left with good impressions. We will all become Kimpton Maa-Lai promoters and will play a role in his hotel’s continued success and profitability. Congratulations and thanks for a great stay.…
Read more
Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Patrick Both, General Manager at Kimpton Maa-Lai Bangkok
Responded 3 days ago
Dear EdinDC, Thank you very much for taking time to share your experience on TripAdvisor. I would like to apologize for the shortfalls you had experience during your stay and I appreciate you providing such feedback to us which allow us to get them right in time and able to make your stay an enjoyable one. Your review means so much to us as we do strive to provide the best possible experiences for all guests and on their every stay. Really look forward to having you back here with us on your next visit. Kind regards, Patrick Both General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favourite
Not only does this hotel have a fabulous location with chic and contemporary interiors, but the service standards are 7 star, the restaurants award worthy and the staff beyond committed to making each guest feel super special. The fact that the hotel is pet friendly is a huge plus as it gives you such a warm and fuzzy feeling when you see guests with their adorable pets in the lobby. Take a bow Patrick Both, a General Manager who understands hospitality better than most I have met.
Read more
Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Response from Patrick Both, General Manager at Kimpton Maa-Lai Bangkok
Responded 25 Mar 2022
Dear SajjidMitha123, Thank you so much for the wonderful review, it made me smile while reading it. Thank you for highlighting the fantastic experiences you had with us during your stay. I will make sure personally that our team know they had done an excellent job that they exceeded your expectation. I appreciate your time writing this fantastic review and look forward to welcoming you back. Kind regards, Patrick Both General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm a pretty loyal Kimpton traveler - and this hotel delivered the Kimpton experience I was expecting. Gorgeous room, gorgeous pool, okay restaurants/room service. Minus one star because the location is tough for anyone who is a walking/public transit traveler - it's a ten minute walk to the closest BTS station, and while the hotel runs a shuttle, it's only once per hour. It's not walkable to any major sights in Bangkok. Also note when booking that this hotel is not within the pick-up area of many tours, and many cab/tuk tuk drivers have a tough time finding it.
Read more
Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patrick Both, General Manager at Kimpton Maa-Lai Bangkok
Responded 3 days ago
Dear worldtraveler121908, Thank you very much for taking time to share your recent experience on TripAdvisor. I am happy to read that you had a pleasant stay with us. I appreciate you providing such feedback regarding our location, and we will be working towards better solutions in the future. We are looking forward to welcoming you back to the Kimpton Maa-Lai Bangkok in the not-too-distant future. Kind regards, Patrick Both General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This was my 1st stay at the Kimpton Maa-Lai and "What a Fantastic Hotel..." I've been traveling to Thailand for business over 20 years, and the Kimpton Maa-Lai is now my favorite 5-star Hotel in Bangkok. The entire team of Kimpton provided exceptional service which was beyond and above my expectation. A very special thanks to Khun Aim for her warm and genuine world-class hospitality. After traveling for 27-hours from SFO-BKK, I was treated as a VIP Diamond member from the moment I arrived at Kimpton. I was generously upgraded multiple levels to a Corner Executive Maa-Lai Suite Green Lung view. After being personally escorted to and entering the Suite, I immediately said "Wow" The Suite was massive and whimsical at the same time? The Bathroom alone was larger than most hotel rooms I've stayed in. And yet more importantly, the suite floor to ceiling Green Lung view, room appointments, art work were a calming retreat from a very busy Bangkok city. Breakfast Buffet in the Stock Room was delicious and expansive. Easily one of the best breakfast offerings in Bangkok. Spent a fun and relaxing time at the Bar.Yard, rooftop bar. The Bistro Bar served up great food, drinks, city views all at very reasonable prices. The Rooftop bar seems to be a "destination location" for weathier younger Thai people in a friendly and fun vibe. I could have been happy just sitting there all night listening to the DJ music. I could probably go on-and-on about other impressive points about this eclectic and unique hotel. It was one of my best decisions to try the Kimpton Maa-Lai. I am looking forward to my return stay in a few months. …
Read more
Date of stay: February 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Use Grab taxi to and from this hotel.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Patrick Both, General Manager at Kimpton Maa-Lai Bangkok
Responded 3 days ago
Dear douglasc775, Thank you very much for taking time to write this lovely review. I am over the moon to learn that we are your favorite hotel in Bangkok and that your experience here was nothing short of exquisite! It sounds like you had a wonderful exploration of our hotel and I am delighted that you enjoyed your breakfast at Stock.Room as well as Bar.Yard and CRAFT. As we are passionate about service, I will definitely make sure that your comments are shared with our team to continue to inspire them to deliver exceptional experience to all our guests. Thank you again for choosing Kimpton Maa-Lai Bangkok and come back real soon. Kind regards, Patrick Both General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I got upgraded to a premium room which was immaculate and very big with great views towards Sukhumvit. The bathroom was spacious in white marble with a soaking tub by a window looking west towards the Royal sports club. A lot of thought was put into the design of the rooms which have a slightly japanese minimalistic feel, down to the bathroom kimono robes. The grounds are lush with small ponds, birds and singing frogs - they adjoin with the Kempsinki hotel grounds which makes the whole area very attractive and unusual for Bangkok. The pool is partly covered by upper floors but gets plenty of sunlight and has lovely views of the green surroundings. Social hour by the pool was excellent. The lobby area can be quite busy but for me it was a positive vibe with lots of interaction and people enjoying themselves. Splendid place for people and pet-watching. Impeccable staff with good sense of humor. Absolutely deserves its reputation.…
Read more
Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Patrick Both, General Manager at Kimpton Maa-Lai Bangkok
Responded 4 days ago
Dear jimVientiane, Thank you very much for sharing your recent experience on TripAdvisor. I am glad you enjoyed the great views from your room as well as room design and friendly service from our team. Thank you so much for letting us take care of you. We can’t wait to have you here on your next visit soon! Kind regards, Patrick Both General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I went for breakfast and enjoyed a fabulous brunch there! We were welcomed warmly by the staff and received excellent service throughout our dining experience. The breakfast options were plenty, with also vegan and vegetarian dishes being offered. We highly recommend a stay in Kimpton Maa-Lai!
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Patrick Both, General Manager at Kimpton Maa-Lai Bangkok
Responded 4 days ago
Dear 185noelleb, Thank you very much for the lovely review. It is a pleasure to learn that you enjoyed our wide breakfast selection at Stock.room. Your recommendation means the world for us, thank you very much for that. We look forward to welcome you back again real soon. Kind regards, Patrick Both General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am a member of another loyalty program and wasn’t 100% sure about spending my last night at Kimpton. Ms Grape from receiption, if i remember her name correct, gave us a tour and sat us down at pool bar. The dinner in italian restaurent at ground floor was fantastic. Thank Grape for the recommendation, the lady working in the restaurent is very professsional and super nice, sorry, i forgot to ask her name. Staying in Panoranic Suite at Westin bayshore Vancouver now, i feel the urge to review kimpton bkk….. i wish i picked Kimpton instead…..
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patrick Both, General Manager at Kimpton Maa-Lai Bangkok
Responded 3 weeks ago
Dear jeffIF6301IJ, Thank you very much for taking time to share your recent experience at Kimpton Maa-Lai Bangkok. I am delighted to learn that you had an enjoyable stay with us and were impressed with the service from our team especially Khun Grape. Thank you again for choosing to stay at Kimpton Maa-Lai Bangkok and we look forward to welcoming you back again real soon! Kind regards, Patrick Both General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good hotel and Reception is supportive. Especially Grape helped us a lot. Happy birthday Grape wish u the best in your life. They are supporting everyone in the transportation in Bangkok and also supporting in making reservation in other city for a free
Read more
Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patrick Both, General Manager at Kimpton Maa-Lai Bangkok
Responded 3 weeks ago
Dear Shaher M, Thank you very much for the lovely review. I am happy to read that you had a fantastic stay with us. Thank you for highlighting wonderful service you received by Khun Grape, I will personally share your praise with her. I look forward to welcoming you back in the not too far future. Kind regards, Patrick Both General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is new, clean, enthusiastic with green energy. We had such a great experience here. Strongly recommend for young tourists who want most granted service in Bangkok. Special thanks to Hana, for her kind help. Her Korean pronounciation is great!!
Read more
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patrick Both, General Manager at Kimpton Maa-Lai Bangkok
Responded 3 weeks ago
Dear kangw09, We appreciate you taking the time to provide this Trip Advisor Review. I am happy to learn that you had a great stay with us. Thank you for highlighting excellent service you received from Hana, I will make sure personally that she know she exceeded your expectations. Thank you again for your wonderful review and I look forward to welcoming you back to the Kimpton Maa-Lai Bangkok very soon. Kind regards, Patrick Both General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
modern and beautiful hotel. friendly and nice people. had a wonderful experiences! room condition was great, too. Nice interior design in and out. would like to visit again if i come to bangkok again!
Read more
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patrick Both, General Manager at Kimpton Maa-Lai Bangkok
Responded 3 weeks ago
Dear sunjup2023, Thank you very much for your review. I am very happy to hear that you had a great stay. We can’t wait to have you here on your next visit soon! Kind regards, Patrick Both General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$280 - $355 (Based on Average Rates for a Standard Room)
LOCATION
ThailandBangkokPloenchit / Lumphini / Pathum Wan / Downtown Bangkok
NUMBER OF ROOMS
362
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingKIMPTON MAA-LAI BANGKOK - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Kimpton Maa-Lai Bangkok
Which popular attractions are close to Kimpton Maa-Lai Bangkok?
Nearby attractions include Bangkok Fashion Center (0.3 km), Brioni at Bangkok (0.2 km), and Lumpini Park Food Stalls (0.2 km).
What are some of the property amenities at Kimpton Maa-Lai Bangkok?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Kimpton Maa-Lai Bangkok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Maa-Lai Bangkok?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Kimpton Maa-Lai Bangkok?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Kimpton Maa-Lai Bangkok?
Conveniently located restaurants include Smokin Pug American BBQ, Per Te, and Le Lapin Sandwich Delivery.
Are there opportunities to exercise at Kimpton Maa-Lai Bangkok?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Kimpton Maa-Lai Bangkok have airport transportation?
Yes, Kimpton Maa-Lai Bangkok offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kimpton Maa-Lai Bangkok?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Maa-Lai Bangkok?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.