Perfection. Wonderful up beat decor. Amazing food. Delicious cocktails. The best. The staff. The stock room entire staff was very friendly and accommodating to me and my family. Special thanks to the concierge team, especially Beer. We had a covid scare w a false positive second test and go pcr test for my son. There was a lot to figure and and do in a foreign country. It was a low point for us. They were extremely helpful but also welcoming (the door men and Beer personally) welcomed us back to the hotel after the retest. I was very touched by this. When your afraid people don’t want you there, they showed their true colors by being gracious, helpful, and human. The location is also good. Very walkable to Ratchadamri BTS and Ploenchit BTS.
Awasome place, Nice vibe and very comfortable and greenery especially your pets they are very intense to take care🐩🐱 Well-groomed by Khun Mink front office and Khun Ae, Khun Ruj from Housekeeping and the rest of all staff. Very appreciate to all of your and see you again ⭐⭐⭐⭐⭐
I have received the service like family and very nice service from staff especially Khun Aunchaya Grape ( Argoon ) she have the excellent service mind and always friendly. There is a popular hotel for my family. The staff of the hotel is the key factor for choose it.
We took the opportunity for a short stay over Christmas eve through to Boxing day at Kimpton Maa-Lai, a place we liked the look of when we visited the Craft Coffee shop inside the hotel on the ground floor when we were in BKK in November 2020 as guests at Kempinski, located immediately next door to Kimpton. Our room on level 9 looked out over the gardens and the nearby restaurant precinct. It was airy and spacious, with a bathroom bigger than many of the left-bank hotel rooms in Paris. An encouraging start to what we hoped would be a memorable few days. The room ticked all the boxes for comfort and cleanliness - we were impressed albeit it wasn't the same standard as our room at Kempinski, which defined five star. Attention to detail stood out in the little touches provided to make the room that much more comfortable. Like the turn-down service at night - the personal touches were evident. Fresh bottled water located on the bed side tables, delicious chocolates and special Xmas tree treat - see photo. All made for a lovely comfortable room. Breakfast was good too. Plenty of variety to cater for all tastes, well prepared and served with efficient friendliness. Was it as good as Kempinski? Close but no. We were spoilt there, both in service and food offering & quality. That evening we dined at an excellent Vietnamese restaurant in the conveniently located mall that houses a number of excellent restaurants and coffee shops, afterwards enjoying a stroll back through the gardens to the Kimpton. The gardens are a delight and add to the overall enjoyment of the hotel's location - Lumpini park is also only a short walk away. The following night we booked for the Kimpton's roof top bar. It was disappointing when compared with the myriad of roof top bars on offer in Bangkok. Yes, it's convenient, just a lift ride away from one's room but the overall ambience and WOW factor are missing. There are better choices close by, with stand out service and location. Ms Jigger, the cocktail bar located adjacent to the Craft coffee cafe is a better choice to relax in. Excellent service and a good atmosphere and a great range of cocktails if that's your thing. Craft is an okay coffee lounge serving a reasonable cup of coffee. More a place to be seen rather than relax in, it offers a good selection of cafe meals if you are looking for somewhere to meet with friends a do some people watching. The patrons and their fur kids provided a visual delight as they paraded past. Staff looked bored and their service matched, similar to the roof-top bar staff, unlike the breakfast crew who were friendly, attentive and made one feel welcome. Would we go back? No, not unless Kempinski is fully booked.…
This hotel is absolutely fabulous! We stayed for six nights and loved every moment. The hotel is fun, full of activities, and excellent attention to details. It was our anniversary and the in room amenity was a surprise and just out of this word. We booked a special promotional package with Lush Bath products and it was perfect! The entire food and beverage creativity stands out as one of the most unique ever. Management and all staff are super engaging and switched on to guest service and to details. A huge plus is the location and the gardens as part of the master development. There are restaurants to walk to, and an atmosphere of community. You can easily walk to Lumpini Park with is stunning. Loved everything about this amazing hotel.