In the middle of May i was there for a few days. There were so much amazing things to say about this hotel but I want to focus on the staff. From the moment i checked in, the staff was very helpful.Especially Mr.Billy.I met him at the pool .He is talkative and friendly to his clients not only me but everyone in that time.Hotel room is large and clean.By the way i think i will return to this hotel next time
The room was very clean, the staff were responsive and the location is great - just 200m to the BTS station, and within 5 mins' walk of several interesting Japanese restaurants. The included breakfast menu was conventional, but the room service menu (while I was quarantined waiting for my PCR test) was interesting and tasty.
Spoken to one of the staff name billy, he is very helpful and fluent in english.. Also the location of the hotel is very close to bts and shopping malls… the hotel is very new, less than 2 years and have good view of bangkok
After 10 nights at this place, the inadequacies really started to bother me. Don’t get me wrong, there’s a lot to like but in weighing it up I’m not sure I’d return. The good… I secured a reasonable rate and the value for money was there, location is excellent. Studio rooms are spacious, bathrooms huge, views are unbeatable and the bed is heaven to sleep in. Pool area is also very pleasant. The staff were friendly and professional, but not overly helpful. For example I left my charger in hospital on an overnight stay and there was no option to loan one, put down security, anything. As I had just been discharged from hospital, I had no option but to walk across to Emporium to buy one (which I clearly should not have been doing). On one occasion I waited in the foyer for 15 minutes whilst my driver was outside waiting, they had not informed me despite him making his presence known to them. Housekeeping were random. It started well and went down hill. They started forgetting things, then they stopped cleaning my room altogether. I got sick of asking. I found it strange that there were no basic amenities in the kitchen (dish cloth, dishwashing liquid, tea towel). I had to go and buy this. No crockery or cutlery was supplied, the kitchen was bare but there was a facility to order inventory (plates, knives, forks, pots, pans) from housekeeping which I did, but why do this? You have to pay a security deposit for the room, can’t you just have some basic essentials there? There was absolutely NO hot water unless you were prepared to plan ahead and start running the taps 15 minutes before you needed it (what a waste). No jokes you could die waiting, it was ridiculous. On top of that after about 5 nights my hair turned to straw, what was coming out of the tap who knows… it was funky! It didn’t feel right on my skin or hair. The smoke alarm lights flashing all night in front of your bed and the lack of English speaking movie channels were other minor nuisances, but I could cope with that. The other issues would likely mean I wouldn’t return.…
Spent two weeks here. Very nicely equipped and decorated apartment. Immaculate and clean. Convenient location within a couple of minutes stroll to shopping malls. The staff really went out of their way to make the stay enjoyable. Rooms cleaned very well each day. Highly recommend if you need a serviced apartment in Bangkok.
Nice and specious service apartment at central Bangkok good view from Upper floor, specious, tried room service Thai food good taste. Not much use of kitchen and dinning space, Very pricey for ASQ rather than published rate?
We would like to thank all the staff of the Oakwood Suites Bangkok for their services/care rendered to us during our 2-week stay in Mar 2022. From initial reservation to our final departure, everything is well organized and we had been very well looked after. Their staff is friendly and helpful, and has guided us through the whole Test & Go package seamlessly, from application of Thailand Pass to the arrangement of PCR Test for “Fit-to-Fly”. In a word, totally professional. The hotel itself is conveniently located near BTS and with 2 big shopping malls nearby; lots of things to browse, and lots of food to try. The apartment is clean, with a very good city view and equipped with essential cooking/washing facilities a normal family would require. A very pleasant stay indeed and do look forward to come again when the current pandemic subsides.…
My husband and I stayed at the Oakwood for several months and were so impressed with the property and the staff. The hotel is sparkling clean. The decor is sleek but still has a homey feel. The staff is so nice! Everyone was warm and friendly and accommodating. Everything we asked for was done immediately. There’s only one problem with this delightful hotel—the breakfasts. There are three basic issues that could be easily corrected. First, the hot dishes are almost always cold. This is because one staff member insisted on keeping the lids to the warming pans up so the heat escaped quickly in the air-conditioned room. Cold fried eggs, cold pancakes and cold waffles just don’t appeal to a Western palate. Secondly, there was no yogurt. Every hotel we’ve stayed at has had yogurt among its breakfast items. Third, the breads offered need to be upgraded. Good baguettes and fresh croissants would help a lot. But the issues with breakfast, in the big scheme of things, are relatively minor. The property, the staff, and the exceptional location (just steps from two of Bangkok’s best malls) just can’t be beat. Spiff up the breakfast and this hotel would be a total winner!…
Located in the central area of Bangkok, easy access to luxury shops and supermarkets. Excellent service. Staff are helpful and nice. Clean and comfortable room. Fulfilled my needs to take care of our two months old daughter. A perfect choice for travellers with family and kids.
We had a very good experience staying here via Thailand Pass Test & Go. All the staff have been very responsive and helpful in these challenging times with so many regulations to follow. The apartments were also well furnished and maintained with a great view of the park and the city. Many thanks again to all the staff for making our stay safe and comfortable