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Novotel Bangkok Fenix Silom

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#119 of 849 Hotels in Bangkok
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Novotel Bangkok Fenix Silom
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2,310 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Fenix Silom
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Showing 1,449: English reviews
San Francisco, California
Reviewed 2 December 2015

We stayed at the Novotel Fenix Silom for one night. Upon arrival, we were advised that we were upgraded to a suite; thus I cannot comment on the room we should’ve gotten. The suite room was extremely spacious and modern – with separate shower and bath. The bed was extremely comfortable! The room was just lovely. Like all other Novotels,...

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Helpful?
1Thank SFNL1
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear SNFL1 Thank you for your great review! Very happy to read that we have been able to make your stay with our upgrade and we have provided an awesome breakfast - our chef will certainly love that! We are already looking forward to welcoming you back on your return to Bangkok! Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

South San Francisco, California
Reviewed 1 December 2015

I just need to re-iterate that the wi-fi needs major improvements in terms of speed. I could not contact relatives using plain wifi (Line and Viber) due to its poor and very unstable connection. Everything else in the hotel is fine. The staff are very friendly, the food on the 6th floor were good. I will definitely come back as...

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Helpful?
Thank GlobeTrekker213
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear GlobeTrekker213 Thank you for reviewing us here on Tripadvisor. You are absolutely right and we are currently tackling this issue by installing additional access points throughout the hotel. The whole process should be completed by year end which should ensure a stable and good connection throughout our hotel. On the positive side, we are very happy to read that...

Reviewed 1 December 2015 via mobile

It is an average hotel and but good thing about this that it's near to the Main happening area. Breakfast given to us was free and food is good n delicious too . They have an Indian Hotel too on Third floor . Rooms are good and bathroom are clean with good amenities.

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Helpful?
Thank Kanwal T
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Kanwal T Thank you for rating our hotel here on Tripadvisor. I see that you enjoyed your stay overall, in particular our location, the good breakfast and our rooms which are good and clean. Despite your overall satisfaction I am surprised you perceived us only to be average. I most certainly hope you will give us a second opportunity...

Auckland, New Zealand
Reviewed 30 November 2015

We stayed 8days and nights in Novotel Silom. We were 6 of us who stayed in three seperate rooms in the hotel and all of us were quite happy with the service and convienece that staff provided us with. Particularly, I want to thank Ms. Bunny who was very nice, friendly and helpful person in the staff. She was always...

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Thank Rojataf
Singapore, Singapore
Reviewed 29 November 2015

We stayed here for 4 nights.Good breakfast and friendly staff. Easy to commute ad closeby street food Easy to get taxi and walking distance to local entertainment The concierge staff Mr Roon and Mr Biw are very friendly and helpful and provides u accurate information in terms of your travelling. wil always return to this hotel

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Helpful?
Thank Vijay A
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Vijay A Thank you for your positive review. Happy to read that you have enjoyed our location, our nice breakfast spread and our friendly staff. Khun Roon and Khun Biw certainly are very helpful and I am glad to read you have enjoyed their hospitality. We certainly are looking forward to your next stay with us. Kind regards Jean...

Brisbane Region, Australia
Reviewed 29 November 2015

Final hotel for my trip through Cambodia. Warm welcome received from Jean-Pascal Bernet,Hotel Mgr, excellent room and amenities, no trouble to extend to late check out and a special thanks to Miss Kik and Miss Bunny for organising special treats whilst I awaited airport pickup

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1Thank penney52
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Penney52 The pleasure was all ours. I am delighted to read that you had an enjoyable ending to your memorable trip through Cambodia and we have been able to contribute our part. I will make sure both Khun Kik and Khun Bunny will be recognized. We are already looking forward to your next stay with us. Kind regards Jean...

Bangkok, Thailand
Reviewed 27 November 2015

I Have just finished another 15 Night stay, previous 15 night stay was in May 2015. Great rooms, Great staff, always efficient and courteous. I Have to mention Nu, the Chief Concierge, along with Kik Guest Relations, for a warm welcome. Also in the Square, 6th Floor, Kaem, working the egg station, at breakfast each morning, assisted by ToTo and...

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Helpful?
Thank John S
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear John Thank you so much for your wonderful review! We are always delighted to have you coming back to us. I will make sure all mentioned staff will be recognized. Specially pleased to read that you have encountered 1 staff in every department that stood out. Please let me know if I may be of any assistance to plan...

White Plains, New York
Reviewed 26 November 2015

I just returned from my trip to Bangkok. It was one of the most memorable trips I have ever taken. One of the things that made this trip so memorable was my stay at the Novotel Fenix Silom. As I am big on planning I did my homework before leaving on this trip. One of the things I researched was...

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Thank Don S
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Don S Many thanks for your extensive review! I am very pleased to read how much you have enjoyed your stay, specially since you stayed with us for a longer period and have witnessed our services on several occasions. I am also glad to read that we have reacted quickly on your queries. You might be pleased to hear...

Sydney, Australia
Reviewed 24 November 2015 via mobile

Fantastic rooms great helpful and friendly staff Very big thanks to ohm and beaver for great professional and friendly service I already booked my next stay in a week time Location is perfect close to shopping centre and only 10 min from the mrt Amazing value for money

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Thank reuven1
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Reuven Appreciate the kind words about our staff which I will make sure to share them with. I am delighted to read you found "amazing value" for your money and we are likewise looking forward to your return in a couple of days. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Tanzania
Reviewed 20 November 2015 via mobile

I booked in Novotel Fenix Silom from 13th Nov 2015 to 22 Nov 2015. The hotel is excellent, the rooms are clean and taken good care, the breakfast is excellent with wide choices and regarding safety it is a very safe hotel with a safety box for your valuables. All the staff are very friendly, cooperative and very helpful and...

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Helpful?
1Thank Tayazdin S
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Tayazdin Thank you for your kind words and your excellent rating. Even more so as you stayed for a longer period and have experienced a consistent service level. It naturally makes me feel proud to be working with such a great team and I will certainly make sure to share your review with them. We are grateful to have...

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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether your trip to Bangkok is for business or leisure, Novotel Bangkok Fenix Silom puts you right where you want to be. Ideally located in the heart of Bangkok, Silom is the original cosmopolitan district of Bangkok and remains the city's best blend of old and new. From ancient temples, to corporate headquarters, to the hottest clubs - Silom has it all. Novotel Bangkok Fenix Silom is between two BTS Sky Train stations, Taksin and Surasak. Likewise nearby the hotel is Sathorn Pier where you can catch a Chao Phraya express boat for exploring historical sites such as Rattanakosin Island and the Old City. Along with 216 guest rooms and suites, Novotel Bangkok Fenix Silom offers facilities and amenities including: The SQUARE all-day-dining restaurant, lobby venue STONE Bar, outdoor swimming pool, fitness centre, sauna room, 24-hour room service and free Wi-Fi internet. ... more   less 

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak | Suriyawong, Bangrak Bangkok, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: ₹ 3,927 - ₹ 5,955 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok
Hotel Style:
#104 Luxury Hotel in Bangkok
#117 Business Hotel in Bangkok
#149 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Fenix Silom staff and other travellers.
54 questions
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new jersey
4 months ago

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Questions? Get answers from Novotel Bangkok Fenix Silom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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