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Novotel Bangkok Fenix Silom

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#122 of 849 Hotels in Bangkok
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Bangkok Fenix Silom
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2,300 Reviews from our TripAdvisor Community

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Showing 1,442: English reviews
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London, United Kingdom
Reviewed 2 days ago NEW

The reason I gave it an average was because it had a bad smell for almost 2 days at the reception when we passed through it. For a Hotel charging so much they should have been more careful with that and informed the guest why the smell was there.

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Helpful?
Thank ToppoS2014
Kufstein, Austria
Reviewed 2 days ago NEW

When we checked in at almost midnight, we got an upgrade to a Suiteroom on the 14th floor from the very friendly receptionist. Even the windows faced to the tollway, we did not hear any trafficnoise. The kingbed was very cozy. The breakfast is richly varied and on a windowseat you can watch the busy Silomroad. Many attractions there are...

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Helpful?
Thank Hans-Peter T
Melbourne, Australia
Reviewed 3 days ago NEWvia mobile

As a one person I really appreciate you guys & very good services thanks a lot those people Am ganna right the name as under I really appreciate them again & again they are very good customer service like mr AU,NU,Bill,Roon I will see in two week time thank you ,

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Helpful?
Thank sugo92
London, England, United Kingdom
Reviewed 4 days ago NEW

This is a great location! 5mins walk from Skybar (where they filmed Hangover) and about 10mins walk from the night market. Rooms were decent enough fir a city stay. Don't book a taxi from the hotel though. They wanted to charge us 1500 baht when a normal taxi cost us 500 baht. Breakfast was a great selection Would stay here...

Review collected in partnership with statravel.com
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Helpful?
Thank Mulika S
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Mulika Thank you for your fantastic review! Appreciate the kind comments about our location. Just to clarify, the service offered by the hotel is a limousine transfer not a taxi. Yes there is a price difference, however it does come with some convenience. English speaking driver, regularly maintained car, full insurance coverage, we can track the driver in case...

Singapore, Singapore
Reviewed 5 days ago NEW

Neutral aspect of the hotel: - Service from the hotel staff: Very standardized smile, "sawadee ka". Nothing over the top or below the mark - My package doesn't include bfast, so i cannot comment on the spread. But i saw the restaurant is always crowded, so should be acceptable Some pros of the hotel: - The food from the room...

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Helpful?
Thank Huilong
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Huilong Thank you for letting us know about your recent hotel experience. Unlike other cities Bangkok does not have an actual city center, so it is really dependent on what you plan on doing and seeing in this city. Our location is perfect for sightseeing as we are in walking distance to Chao Praya river where you can easily...

Reviewed 6 days ago NEWvia mobile

I check in at last night, the staff Almond showed us every courtesy . That is a good hotel , I will come again . Thailand is a good place , I live in this hotel feel very comfortable, and then the traffic is suitable.

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Helpful?
Thank Chris L
Linkoping, Sweden
Reviewed 6 days ago NEW

I have stayed in Novotel Bangkok Fenix Silom several times, and found the service and hospitality consistently excellent. In particular, very charming staff at the reception, and great concierge service. Will definitely stay at this hotel again when visiting Bangkok.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Tuan P
Reviewed 6 days ago NEWvia mobile

The service was excellent Mr au was very polite and attentive at all times, the rooms were clean and neat, had everything i needed and more. The location is very easy to find I'll be coming back again. See you again Mr au.

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Helpful?
Thank Arissara P
Mumbai, India
Reviewed 6 days ago NEW

Just one word - Famed "Novotel hospitality ". Staff was very polite. The most I like about this Hotel chain is its linen, towels and room cleanliness. Breakfast was awesome with a good spread. Enjoyed my stay for 2 nights.

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Helpful?
Thank ketan809
Reviewed 1 week ago

it was a very perfect time for staying here. a receptionist who names Miw, He is very helpful, he provided me a good recommendation such as where to eat and where to go around this area. He also served me warm welcome. For the hotel was amazing, food and room both are reasonable. It's a good location, it's close to...

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Helpful?
Thank Cai Y

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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether your trip to Bangkok is for business or leisure, Novotel Bangkok Fenix Silom puts you right where you want to be. Ideally located in the heart of Bangkok, Silom is the original cosmopolitan district of Bangkok and remains the city's best blend of old and new. From ancient temples, to corporate headquarters, to the hottest clubs - Silom has it all. Novotel Bangkok Fenix Silom is between two BTS Sky Train stations, Taksin and Surasak. Likewise nearby the hotel is Sathorn Pier where you can catch a Chao Phraya express boat for exploring historical sites such as Rattanakosin Island and the Old City. Along with 216 guest rooms and suites, Novotel Bangkok Fenix Silom offers facilities and amenities including: The SQUARE all-day-dining restaurant, lobby venue STONE Bar, outdoor swimming pool, fitness centre, sauna room, 24-hour room service and free Wi-Fi internet. ... more   less 

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak | Suriyawong, Bangrak Bangkok, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: ₹ 3,856 - ₹ 6,013 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok
Hotel Style:
#106 Luxury Hotel in Bangkok
#117 Business Hotel in Bangkok
#149 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Fenix Silom staff and other travellers.
53 questions
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new jersey
4 months ago

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Questions? Get answers from Novotel Bangkok Fenix Silom staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bookok nice stay for business”
 of 5 bubbles 898rene, 28 Feb 2017 | Read review
“Ask the Receptionist to book you a room which is facing the Holiday Inn and Pullman Hotel as the view is really good.”
 of 5 bubbles Shorty917, 7 Feb 2017 | Read review
“Rooms are quieter. Nice view from the window.”
 of 5 bubbles rc2cr, 19 Jan 2017 | Read review
“very good dinner buffet”
 of 5 bubbles JantaratK, 18 Jan 2017 | Read review
“High floor”
 of 5 bubbles damiens115, 7 Jan 2017 | Read review
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