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18 Sukhumvit Soi 11 Nana, Bangkok 10110 Thailand
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (983)
Room & Suite (326)
Dining (104)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Bangkok Sukhumvit 11
Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#81 of 1,495 in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in Sukhumvit Soi 11, one of the most happening lanes off the fabled Sukhumvit Road. Restaurants, bars, entertainment, and awesome shopping surround the hotel. BTS Skytrain Nana station is a five-minute walk, so easy to scoot around the city. We have 232 spacious rooms, all with either city or pool views. Families on vacation? The hotel has plenty of connecting rooms and also rooms with all the conveniences needed for the disabled. A private Club Lounge, on Level 16, is for guests who prefer extra perks. Wi-Fi access is provided free in the rooms and the public areas. At leisure, guests can take a relaxing dip in our outdoor swimming pool or work out at the fitness centre.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Taxi service
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Thai

Location

Full view
100Great for walkers
Grade: 100 out of 100
286Restaurantswithin 0.5 km
71Attractionswithin 0.5 km
1375Reviews38Q+A69Room tips
Traveller rating
  • 986
  • 272
  • 66
  • 17
  • 34
Time of year
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Popular mentions
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Most Recent
Mk wrote a review Yesterday
1 contribution
Good hotel. Staffs were friendly and helpful. Friend accidentally left handphone in the taxi. The receiption staff successfully assisted friend to locate the taxi and finally got the handphone back. Mr. More and concierge staff were helpful in assisting on the transportation too. Spacious and clean rooms. Overall, nice hotel to stay.
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Date of stay: May 2022Trip type: Travelled
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SSS wrote a review 14 May
Edinburgh, United Kingdom26 contributions20 helpful votes
Nice hotel to stay for the current prices. The photos do make it look better than it is. Staff friendly and gave me a free late check out until 3pm. I had a room at the back which is recommended as there are a few party bars right out at the front. 4min walk to Nana station, 10 min walk to Terminal 21, 711 1 min walk.
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Date of stay: May 2022
Rooms
Location
Service
Room Tip: Room at back, higher the better
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 6 days ago
Dear Valued guest, We are very happy to learn that you had a great time with us and our staff provided you a great experience. We look forward to welcoming you again soon. Kind regards, Suchada Jirapanitcharoen, Hotel Manager
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salwandawody wrote a review 11 May
19 contributions8 helpful votes
Nice hotel, decent size rooms, beautiful view open buffet breakfast and good location hotel in Sukhumvit Soi 11 where it’s only few minutes from 7 eleven and Sukhumvit road, 15-20 minutes walking from ASOK bts station and Terminal 21 ASOK shopping Mall, 20 minutes walking from Nana Soi 4.
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Date of stay: May 2022Trip type: Travelled
Room Tip: You need to book in advance with the hotel and confirm your arrival few hours before checking in.
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 1 week ago
Dear Valued guest, Thank you for giving your appreciation regarding your most recent stay in Mercure Bangkok Sukhumvit 11. We are pleased to hear that you enjoyed the service received during your stay with us and location! Should your travels bring you back to Bangkok, we would be pleased to welcome you again. Best regards, Suchada Jirapanitcharoen, Hotel Manager
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Unseen wrote a review Apr 2022
3 contributions1 helpful vote
Since covid pandemic I stopped traveling abroad and just got a chance to take a trip again and my favorite hotel is MERCURE Bangkok Sukhumvit 11, friendly staff with good services, the hotel focusing on cleanliness, well maintain for room,safety and hygiene.
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Date of stay: April 2022Trip type: Travelled
1 Helpful vote
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 1 week ago
Dear Valued guest, We are very happy to learn that you had a great time with us and our staff provided you a great experience. We look forward to welcoming you again soon. Kind regards, Suchada Jirapanitcharoen, Hotel Manager
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Malagan0 wrote a review Apr 2022
Cologne, Germany90 contributions87 helpful votes
The Mercure is a nice Hotel in a central location. The room was very nice, clean, big enough and with a perfect bed ( which is not standard in Thailand) The hotel staff was very friendly . Breakfast buffet was perfect for us ! The gym is a bit small.
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Date of stay: April 2022Trip type: Travelled
1 Helpful vote
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 1 week ago
Dear Valued guest, Thank you for reviewing your recent experience. We are so glad you enjoyed a great moment with us and hope to have the pleasure of welcoming you back again to Mercure Bangkok Sukhumvit 11 in the near future. Kind regards, Suchada Jirapanitcharoen, Hotel Manager
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Dipendra KC wrote a review Apr 2022
Bangkok, Thailand9 contributions4 helpful votes
This is my second time staying at this hotel on a "test and go" package. Both the times, staffs were efficient right from the airport pickup to check-in to conducting PCR test. The rooms are clean and well maintained. They offered us a 400Baht food voucher and were kind enough to suggest that we can order food from outside and they delivered it to the room.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 1 week ago
Dear Valued guest, Thank you very much for your recent stay with us and for taking the time to tell us about your experience at Mercure Bangkok Sukhumvit 11. It was delighting to read that you were impressed with our Test & Go stay experience. Also your compliments on the professional service and friendly attitude of our employees will be shared with our team for their recognition. Once again, I appreciate your feedback and we are looking forward to welcoming you back in the near future. Yours sincerely, Suchada Jirapanitcharoen, Hotel Manager
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Kalpana wrote a review Apr 2022
Bangkok, Thailand23 contributions18 helpful votes
The best affordable hotel in the Sukhumvit area. Super friendly staff. Khun Beam and the team from reception were very welcoming. Great room, fresh and well maintained. The location is just perfect, easy and convenient too. Highly recommend this hotel, and I would definitely stay here again.
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Date of stay: April 2022Trip type: Travelled
2 Helpful votes
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 1 week ago
Dear Valued guest, Thank you for taking the time to give us your detailed feedback about your recent stay! We are delighted to see that you enjoyed our services and our location, which indeed is very convenient for our valued guests! It will be a pleasure to welcome you back again soon for another great experience! Best regards, Suchada Jirapanitcharoen, Hotel Manager
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sony wrote a review Apr 2022
Australia2 contributions1 helpful vote
Our check in were smooth from airport to hotel until check out, the PCR Test result a bit slow but could understand as many customers were checking in when we arrived, staff very friendly and attentive just only comment on F&B nice presentation but the taste 2 out of 5 need to be improved. We will come back again.
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Date of stay: April 2022Trip type: Travelled
1 Helpful vote
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 1 week ago
Dear Valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. With regards to the breakfast quality, please be assured that I have brought your comments to the team at Lily Fu's to look into this in order to improve our guest service satisfaction. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Yours sincerely, Suchada Jirapanitcharoen, Hotel Manager
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Andrew J wrote a review Apr 2022
2 contributions
When we arrived took about 15mins to check in with unresponsive staff, they also tried to give us on 2x400 baht vouchers when there was 3 of us , neglected to say all prices didn't include tax so your 400 baht buys one meal (food was ok but we where hungry nothing Fantastic) so its one meal for 24 hours very expensive,400 baht sound like enough especially in bangkok and should be but not even close at this hotel and it will be 24 hours stay as I have been told 90% of PCR tests are completed in 4 hours feels like we have been put in our room and completly forgoten about , we have been here 21 now ,we also call reception very rude staff all the need to to is call for the results and no they won't do that,I think that because they have an fast track system at a cost if 2500 baht pp they are just focused on that rather than there guests experience. It's not hard to get a PCR test result back in a timely manner,not the best start to our holiday , very poor Mecure Inn Stuck with a booking for the next day as well, but will never stay here again !!!!!!!
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Date of stay: April 2022Trip type: Travelled
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 15 Apr 2022
Dear Valued guest, Thank you for taking the time to tell us about your experience at the Mercure Bangkok Sukhumvit 11. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suchada Jirapanitcharoen, Hotel Manager
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CISean wrote a review Apr 2022
Cobo, United Kingdom76 contributions79 helpful votes
Stayed here for one night at the start of our holiday to Thailand. Good hotel with very friendly staff and excellent communication by email before we arrived. Hotel representative met us at airport and organised transport to hotel. Check in was quick and testing is onsite so just had to wait in room for the call to attend test, which was in car park area. There is a fast track option if you’re in a hurry. We did have to call through to check our result in the morning and once confirmed as negative we could go for breakfast. The breakfast was good, fair selection of Thai and western food and eggs to order. Service good. The room itself was comfortable, the only downside and reason for this not being a five star review is that soundproofing could be better, we did hear other guests coming and going in the rooms around us and as we had a room at the front of the hotel there was also a fair bit of street noise. Not a big deal as we were a bit jet lagged so slept ok but recommend asking for a room on a higher floor away from road if possible. A good stay overall and would use the hotel again, hopefully next time with no need for testing.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Try to get high floor away from Main Street.
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 15 Apr 2022
Dear Valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen, Hotel Manager
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PRICE RANGE
$57 - $70 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
President Palace Hotel
LOCATION
ThailandBangkokRatchathewi / Sukhumvit / Khlong Toei Nuea
NUMBER OF ROOMS
232
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Frequently Asked Questions about Mercure Bangkok Sukhumvit 11
Which popular attractions are close to Mercure Bangkok Sukhumvit 11?
Nearby attractions include New Armani Tailor Studio (0.4 km), Tom's Fashion (0.4 km), and Crown Tailor (0.4 km).
What are some of the property amenities at Mercure Bangkok Sukhumvit 11?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Mercure Bangkok Sukhumvit 11?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Bangkok Sukhumvit 11?
Guests can enjoy a lounge, a poolside bar, and breakfast during their stay.
Is parking available at Mercure Bangkok Sukhumvit 11?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Mercure Bangkok Sukhumvit 11?
Conveniently located restaurants include Spectrum Lounge & Bar, Market Café, and Amritsr @11.
Are there opportunities to exercise at Mercure Bangkok Sukhumvit 11?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Mercure Bangkok Sukhumvit 11 have airport transportation?
Yes, Mercure Bangkok Sukhumvit 11 offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Bangkok Sukhumvit 11?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mercure Bangkok Sukhumvit 11?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to Mercure Bangkok Sukhumvit 11?
Many travellers enjoy visiting The Grand Palace (7.1 km), The Chakri Group (Phra Thinang Chakri Maha Prasat) (7.1 km), and Phra Sumen Fort (7.1 km).