Had a unexpectedly disappointing time durink check-in. We had to leave the place (cancelled the booking) after changing to 7 rooms with in firat few hours we check-in. Rooms where not well prepared. In our last room we changed, when we openned TV remove, it was full with ants. Totally got fed up of that place, and immediately wanted to go to another hotel.
I stay very often. Around 8 10 times a year. The hotel is convenient as per my requirements. All the staff are very helpful friendly and welcoming. Specially P Uthen, the security officer who goes the extra mile to ensure the safety and comfort of the guests. Is open to communicate with and is very helpful. If anything I would like to see an improvement in the housekeeping.
Very poor hotel management, we booked four double rooms for four days well ahead and we got agoda confirmed for it. But when we arrived to the hotel reception said they don't have enough rooms for our group and they said since we didn't pay in advance they cannot keep our rooms. I got confirmed hotel rooms from agoda and it clearly mentioned that payment should be done at the hotel lobby. Anyhow after waiting around another one hour she said she can provide us two double rooms and four single rooms. But these single rooms are in different floors. That was embracing, two members of family had to go different floors and worse case is there belongings were in a single luggage. If they cannot provide rooms as agreed through agoda, how we can trust agoda bookings. Agoda must do something for this. For saying about staffs, they don't have good welcome personality. It is now typical for most of the Bangkok people in hotel side , drivers shops and attraction places. I have to mentioned the waitresses at the bar at dinner. We had our last dinner at the hotel restaurant. When we call for waitresses to order something she replied the word "what". May be she doesn't know how to speak, may be she was not in a mood to work. Apart from bad side, I have to mentioned the good sides. Location is good for shoppings. rooms are cleaned everydays. breakfirst is good and value for money.…
Staff are really friendly and helpful, location very near to shopping in pratunam market. Walking distance to 7-11 , Room was clean and nice. Value for money. Recommended this hotel to stay and shopping.
I stayed with my family for 4 nights. Rooms and buffet was ok. But the staff in the reception are very rude. Specially a fat guy was not ok at all. They dont cooperate well and they shout at guests very rudely. There was heavy rain and I needed to get to the 7eleven shop nearby to buy some food to my 1 year old baby. I asked for an umbrella for 5mins. But they shouted at me.
The only positive thing is the hotel located near to Pratunam market. Room size is very small. Breakfast doesn't have many variations. There is an elevator in the hotel. however, the elevator facility is not provided to us. They were provided a small water bottle that is not enough for a day. Outside view was blocked by neighbor buildings.
This by far a simple hotel in Bangkok's shopping district, where locals buy souvenirs like clothes and local snacks as well as a few restaurants to have lunch and dinner. Clean rooms, attentive front desk and meager breakfast for 3 days and 2 nights.
I stayed with my family in two standard rooms for 5 Nights in April 2019. Simple complimentary breakfast. Nice located in Pratinum area with limitless shopping temptation. Lot of good Indian restaurants & affordable! Taxi & Tuk-Tuk easily available to go to tourist attractions inside the city & tourist organizers also pickup/drop from the hotel. Cleanliness & Service is OK. We booked directly through hotel website and rooms were ready when we checked in around 4 AM. Also, short distance to airport rail link station.....Willing to come again and recommend to others for budget travel!
Near platinum mall and pratunam market. Great for fashion shopping. The common area was rather old and dirty. But the room was ok. Not too clean but ok. You should choose a room with real window. Mine was blocked by neighbour building, so it was quite dark. Breakfast was ok. But lots of food nearby.
I recently visited bangkok for my recent business trip, i decided to stay again in this hotel, and as usual had the same amazing experience, the staff is so friendly you feel you at home, and specially the bell boy TUK, He will fo out of the way to help, thank you so much TUK