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Shangri-La's Far Eastern Plaza Hotel Taipei

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1,255 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Far Eastern Plaza Hotel Taipei
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Showing 841: English reviews
Hong Kong, China
Reviewed 2 weeks ago

I stayed in this hotel before, and I was appreciated to see that the hotel maintains its excellent customer services and customer centric culture well. It is located at Da An, which is a bit far from the major shopping and site seeing areas, and you need to ride on a taxi or walk for 10 minutes to the nearest...

Review collected in partnership with shangri-la.com
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Helpful?
Thank mgrocery
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear Valued Guest, We thank you very much for taking the time to feedback your recent staying experience online. Your any comment would assist us to maintain the services that you are entitled to and more important for future improvement. We are glad to know that you enjoyed your stay. We look forward to the pleasure of having you back...

Shinjuku, Japan
Reviewed 2 weeks ago

It has been a while since I visited this hotel. But they still remember my face and warmly gave me a greetings. They are so professional. Also they took care of me well when I checked in. Guest relation come with me to the elevator with some conversations. People working in the hotel are all friendly and give nice smile....

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Helpful?
Thank entertailment
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear Valued Guest, We thank you very much for taking the time to feedback us online after your recent stay with us. We do hope that we can welcome you back each and every visit to Taipei. Kind regards, Emil Leung General Manager

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Stayed 4 nights n booked 2 superior rooms. My request for connecting rooms n on high floor are met. Thumbs up! Rooms are clean n spacious! My kids simply loved the room to bits! This was not my first time in this hotel. I can say the standards of service n rooms are still as good if not better!! Breakfast...

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Helpful?
Thank medgor
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear medgor, We truly appreciate that you have taken the time to share your recent staying experience at Shangri-La's Far Eastern Plaza Hotel,Taipei. We are pleased to know that you have enjoyed your overall stay with us. Your feedback will certainly be shared across the hotel as encouragement to all our colleagues. On behalf of the entire team, we sincerely...

Houston, Texas
Reviewed 3 weeks ago

Stayed here for 3 nights during our trip to Taipei this year. The front desk persuaded us to upgrade to executive package upon check-in, which is probably the best money spent on dollar to dollar value. I don't know which room types we stayed in exactly, but the view is unbeatable. We enjoy the dawn and sunset everyday in the...

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Helpful?
Thank davidgan821022
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear davidgan821022, Thank you very much for taking the time to leave a tripadvisor comment. We are truly delighted to know that you have enjoyed our overall services and facilities during the recent stay with us. We will certainly share your pleasant feedback with all our team members. We truly appreciate your support and sincerely look forward to welcoming you...

Blaricum
Reviewed 3 weeks ago via mobile

Nice hotel in nice area in Taipeh. Upon arrival it is only a few miles from airport. Make sure you pick the city airport. Lobby full of grandeur and large space rooms/bathrooms. Very good beds and linen but unfortunately the hotelrooms are very noisy. Had to call reception to tell them some neighbors had to turn down the music a...

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Helpful?
Thank g w
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear g w, Thank you very much for taking the time to share your recent staying experience on tripadvisor. We truly appreciate your feedback as it gives us the opportunity to further improve our product and services. As a team, we will continue to provide our guests with the ultimate comfort and service for each and every visit. We sincerely...

Hong Kong, China
Reviewed 3 weeks ago

My family with 2 infants stayed for 5 nights in the hotel during Christmas. We made our booking in October for 3 Horizon Club Premier Rooms on the hotel's website. Based on the description on the website, the rooms should be newly renovated, "located on the highest floors of the hotel", and "provide panoramic views of Taipei". We were given...

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Helpful?
Thank kwongeric
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear kwongeric, Thank you for your review of our property. I am rather concerned to hear about the several issues conveyed in your comments and I do hope that you would kindly allow me to further clarify with you on these matters. Please do not hesitate to reach me directly at emil.leung@shangri-la.com for any other assistance required. I sincerely hope...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

This is a really good hotel as like other shangrila hotels. Had nice views of the city form my room. Free transport to attractions in Taipei as well. Impeccable service from staff. Will come back if I can.

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Helpful?
Thank mwtoh123
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear mwtoh123, Thank you for staying at Shangri-La's Far Eastern Plaza Hotel,Taipei and for taking the time to share your staying experience on tripadvisor. We truly appreciate your loyalty and support to the hotel. On behalf of all our colleagues, we sincerely look forward to your soon return! Kindest regards, Emil Leung General Manager

Okinawa, Japan
Reviewed 4 weeks ago

Wonderful 5 star accommodations. Great staff dedicated to pleasing you. Stayed in a very nice Horizon View club lounge access room. Only way to go. Roof top pool and view to die for. Food in all facilities gourmet. Mall on site with unique Asian items for sale and viewing including Franz ceramic porcelain collection.

Review collected in partnership with shangri-la.com
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1Thank williamlJ398RN
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear williamlJ398RN, Thank you for taking the time to share your recent Shangri-La experiences on tripadvisor. We are delighted to learn that you have enjoyed your overall stay with us and found our colleagues provided excellent services to your expectations. On behalf of the entire hotel team, we sincerely look forward to welcoming you back in the nearest future! Kindest...

Singapore, Singapore
Reviewed 4 weeks ago

I strongly felt their sincerity trying their very best to meet customers’ expectations and needs. Great staff everywhere. Good morning greetings from the cleaning and maintenance staff, the Club staff and team even remembered my name after a just one visit. Exceptional service and great client engagement. Keep it Up!!!! I have stayed at countless hotels close to 20 years...

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Helpful?
Thank Santhana1970
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear Santhana1970, Thank you for taking the time to share your recent staying experiences at Shangri-La's Far Eastern Plaza Hotel, Taipei. We are delighted to know that you have enjoyed your stay with us and found our colleagues provided satisfying services to your expectations. We will further share your feedback internally with the hotel team as encouragement. Your continued support...

Washington DC, District of Columbia
Reviewed 4 weeks ago

Although a bit far from Taipei 101, the hotel has great views of this building. In fact, the views from the top floor swimming are even better with 360 degrees view of Taipei and the surrounding Mountains. The top floor swimming pool is heated and should be a must to experience when staying in this hotel. The service was top...

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Helpful?
Thank Sundncr
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear Sundncr, Thank you very much for taking the time to share your recent Shangri-La experiences on tripadvisor. We greatly appreciate your overwhelming comments and will certainly share your pleasant feedback with our colleagues across hotel. As a team, we shall continue to provide the ultimate comfort and services to all our guests for each and every visit. Safe travels...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located 15 minutes from Taipei Songshan Airport, Shangri-La's Far Eastern Plaza Hotel, Taipei soars 43 stories above Taipei's premier business and entertainment district with sweeping views of Taipei 101 and the city skyline. Guests may find 4 fine-dining restaurants, a buffet restaurant and 3 lounges in the hotel. The Health Club features a gym, oil massage services and 2 outdoor rooftop swimming pools, while The Horizon Spa provides guests with numerous aromatherapy and beauty services in a serene space. A total of 11 function rooms ranging in sizes suit different customers' needs. In addition, complimentary access to in-house wired Internet and Wi-Fi is available throughout the hotel. ... more   less 

Additional Information about Shangri-La's Far Eastern Plaza Hotel Taipei

Address: No.201 Tun Hwa South Road, Section 2, Taipei 106, Taiwan
Region: Taiwan > Taipei
Price Range: ₹ 16,071 - ₹ 26,756 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Far Eastern Plaza Hotel Taipei 5*
Number of rooms: 420
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Shangri-La Hotels and Resorts, Agoda, Priceline, Travelocity, Cheap Tickets and Jetsetter so you can book your Shangri-La's Far Eastern Plaza Hotel Taipei reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Spa Hotel in Taipei
#5 Luxury Hotel in Taipei
#6 Business Hotel in Taipei
#14 Romantic Hotel in Taipei
#16 Family Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Far Eastern Plaza Hotel Taipei staff and other travellers.
5 questions
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Questions? Get answers from Shangri-La's Far Eastern Plaza Hotel Taipei staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade the room if possible”
 of 5 bubbles bunronc, 9 Jan 2017 | Read review
“Book a room with the view of Taipei 101. You won't regret making the choice!”
  • Spacious closet and luggage rack area
  • Magnificent view of Taipei 101 from the room
  • Very comfortable king-size bed
  • Modern work desk and welcome message on the LCD TV
  • Entering the deluxe room
  • Lovely bathroom
 of 5 bubbles Sgkel81, 5 Jan 2017 | Read review
“Any room should be fine.”
 of 5 bubbles entertailment, 2 Jan 2017 | Read review
“get the room facing taipei 101. sunset view is awesome.”
 of 5 bubbles davidgan821022, 28 Dec 2016 | Read review
“Of course, room facing Taipei 101. Love to sit on the working chair, do my work and at the same time admire the building.”
 of 5 bubbles Santhana1970, 23 Dec 2016 | Read review
5 of 5
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