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Sheraton Grand Taipei Hotel

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#65 of 566 Hotels in Taipei
Certificate of Excellence
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Sheraton Grand Taipei Hotel
Sheraton Grand Taipei Hotel
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1,273 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Taipei Hotel
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Showing 715: English reviews
Reviewed 23 April 2012

We stayed in a director room which was very nicely furnished with l'occitane toiletaries. staff are very friendly. though the standard of english is not always universally good, there is always someone around who can help. the dinner buffet is much better than the grand hotel though unfortunately exactly the same everyday and for lunch and dinner which was a...

Thank wanderlust79London
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear wanderlust79London, We thank you for your kind comments. We are pleased to hear that you enjoyed staying in our guest rooms. We strive to provide better services to all of our guests through continuous training and providing a larger variety of food choices. We will inform Food and Beverages Division of your experience, and seek for improvements in the...

Hong Kong
Reviewed 16 April 2012

Before becoming a Gold SPG, Sheraton offered a reasonable size of room. Once you have become a Gold SPG, they have no effort in upgrading you a bigger room like Hyatt did. Instead, they offer you a even smaller room. No Tea Tables. in addition, bathroom was terrible. Housekeeping forgot to clean the toilet and look disgusting. This time, the...

3Thank Basile C
Reviewed 30 March 2012

First, the room. Very comfortable king size bed. Large, well appointed bathroom. One comfortable lounge chair. Bar fridge, tea and coffee facilities, hair dryer etc. All in good clean condition. The service: Very helpful and obliging - though we had no cause to make unusual requests. Restaurants: We tried the "pizza pub" on a Saturday night and although the service...

Thank MiddleAgeAussie
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear MiddleAgeAussie, We are pleased to hear that you enjoyed your stay at Sheraton Taipei. Our staff are trained to provide the best accommodation experience to all of our guests. Our restaurants are very well known among domestic and international guests. We encourage you to make reservations beforehand and perhaps try out some of our secret dishes during your next...

Cambridge, United Kingdom
Reviewed 29 March 2012

Stayed one night here, the quality of the rooms and service is what you'd expect of the Sheraton chain. The hotel had lots of guests, mix of business and leisure visitors. The lobby was very active without being crowded. Breakfast was of a very good quality.Unfortunately all the restaurants close by 10:30pm, but I arrived a minute later and they...

Thank worldtravelplus
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear worldtravelplus, Thank you for your nice comments. Sheraton Taipei strives to provide utmost service to all of our guests. We appreciate your understanding as the hotel is extremely busy at times. We would also like to inform you that we have a wide variety of meal selections available on the In Room Dining menu should you feel hungry after...

Singapore, null, Singapore
Reviewed 27 March 2012

Standard services as expected from a big american chain but very unpersonal and huge hotel. Lobby is always super busy esp. during afternoon tea time!

Thank jonas_honegger
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear jonas_honegger, I’m sorry to hear about your unpleasant experience. We would like to know more what you have encountered during your stay by sending us an email at Sheraton@sheraton-taipei.com. Our Kitchen 12 (buffet restaurant) is extremely popular especially the afternoon high tea buffet, which is full most of the time with long queue leading to partial lobby area. Warm...

Springfield, Missouri
Reviewed 24 March 2012

We've stayed here before a number of times. And the government was kind enough to put us here when hosting a week long visit in January. Nice room and good breakfast (although crowded). A lot of restaurants in hotel. Asked for late check-out and it was not a problem. Good location. No complaints--which is rare nowadays in hotels.

Thank Fayaya
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Fayaya, Thank you for your feedback. We are delighted to hear that you enjoyed your stay. We hope you will choose to stay with us again in the future. Warm regards, Hotel Management

Hong Kong, China
Reviewed 20 March 2012

The Sheraton is conveniently located at the Shandao temple MTR exit, which is great if you plan to use the MTR to commute or explore the city. At the MTR station, if you don't fancy walking up the stairs to the Sheraton exit 2, take exit 1 which has escalators and then just cross the street. Breakfast selection was excellent,...

Thank AvidKLTraveller
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear AvidKLTraveller, Thank you for sharing your comments. Sheraton provides special room offers that includes free access to wireless and broadband internet. Please feel free to check out our brand website for more details. Warm regards, Hotel Management

San Francisco, CA
Reviewed 16 March 2012

I stayed at the sheraton and meridian back to back, and was able to compare better. Sheraton is warm, the rooms didnt feel dated (but I was in a suite, and it had probably been updated recently). The food is good - the breakfast buffet was huge with good selection and great local fruit. Room service was also very good,...

1Thank sfgirl3
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear sfgirl3, Thank you for sharing your experience with us. Our top management puts a lot of effort in making our restaurants and cuisines the best in Taipei. Our beef noodle soup is the top selling item at the Lobby Lounge. We are delighted to hear that you enjoyed it! We welcome you to stay with us again and perhaps...

Singapore, Singapore
Reviewed 13 March 2012

Great location. Nice rooms. Top notch housekeeping! Friendly staffs. Next to subway station. Airport bus stops here. Grocery store nearby. Will definitely return!

2Thank CranberryBabe
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear CranberryBabe, Thank you for your review. It is our mission to provide superior service to all our honored guests. We hope to see you again. Warm regards, Hotel Management

Kuala Lumpur, Malaysia
Reviewed 22 February 2012

I stayed in Sheraton Taipei for 3 nights during one of the business trip. The hotel is of excellent Sheraton Standard, supported by a very good and helpful staff. Most of them can converse in English and would try very hard to help you. The room is comfortable although some of the items looked dated already. The internet connection (...

2Thank shamsul amri I

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Lounge At Sheraton Grand Taipei Hotel
Cuisines: International, Sushi, Asian, Fusion, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 

Additional Information about Sheraton Grand Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Region: Taiwan > Taipei
Price Range: ₹ 14,081 - ₹ 23,012 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
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Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#12 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#27 Luxury Hotel in Taipei
#39 Family Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Taipei Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sheraton Grand Taipei Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles jw900, 6 Mar 2017 | Read review
“The club is in one tower - try to get your room on this side - to cut down walk and travel time to the club room”
 of 5 bubbles garyp582, 12 Feb 2017 | Read review
“Get the executive floor”
 of 5 bubbles teenybears, 9 Feb 2017 | Read review
“Great View, Great Location, Quiet floor”
 of 5 bubbles SamSamTo, 31 Oct 2016 | Read review
5 of 5