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Palais de Chine Hotel

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Palais de Chine Hotel
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1,372 Reviews from our TripAdvisor Community

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There are newer reviews for Palais de Chine Hotel
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Showing 681: English reviews
los angeles
Reviewed 3 weeks ago

this hotel is not that big as you can see on the pictures. it was nicely decorated and designed. it was centrally located and right next to Taipei main station. the check in process was very quick and they were nice to give us a room upgrade. the service was really good. they were very accommodating. they even provided us...

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Helpful?
1Thank rob e
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear rob e, Glad to know that you had good time here with us, as to know our guests enjoyed the stay with all is the key to encourage us to be even better. We hope to see you very soon in the short coming future, there will be lots of different promotion in Food and Room in this year...

Reviewed 3 weeks ago via mobile

Excellent service. Fast wifi. Good breakfast. Rooms could do with better lighting. Went with a group and while our rooms had different layouts, the bathroom setup was a bit strange. Strangest would be the rooms where the toilet is enclosed by a wall on the left, curtain in front, glass door on the right and sliding window at the back.

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Helpful?
1Thank Samantha D
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear Samantha D, Thank you for staying with us as well as spending time on writing us a comment. I'm glad to know that you had good time here and enjoy our service. As for the room layouts, we had few different set up of the rooms and we'd like to show you few others next time when you visit...

kolkata
Reviewed 3 weeks ago

The hotel is grand ... I had a short stay in February. Rooms are bid, neat. Bathrooms are big, hygienic. Housekeeping did its job very well. Breakfast was good. Overall I am satisfied. Will visit again.

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Helpful?
1Thank dippendu
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear dippendu, Thank you very much for staying with us, and spent time on writing this comment. I'm glad that you had a good time and enjoyed our facilities and service. For those compliment, I'll share with team to thank their good performance as the sanctification like yours is the key to drive us to a better level. Shall there...

Reviewed 3 weeks ago

The room was clean with a balcony, which unfortunately could not be used. The service was excellent. Specially Mrs. Polly Pan cared very well and gave me special tips and hints to discover the city - thanks to her I felt never better accommodated. Rest of the staff was also friendly. The hotel is well situated next to Taipei Main...

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Helpful?
2Thank Coldkut
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear Coldkut, Glad to know that you had good time here with us, the lovely compliment you had for Polly, I've shared with her and her supervisor already, we will also put this on HR Staff Board to make entire team to thank her for the great job. Shall there be anything else that we could assist, please feel free...

Hong Kong, China
Reviewed 4 weeks ago

This time the front desk staffs were less friendly and professional. Instead the waitresses looked green but had excellent services. I was sad when they didnt have my records on file :(, the rooms lights were still too dark for my liking but good enough for resting, bed and pillow were comfy, but the furniture starts feeling old and the...

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Helpful?
Thank hkdhkd
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear hkdhkd, Thank you very much for staying with us again and took time to give me this comment. I'm glad to know that you had a good time. For those comments or service we failed, I've already shared with my team and each respective department head will give me the action plan soonest as we took your comment very...

Reviewed 4 weeks ago via mobile

I will definitely stay here again next time when I visit Taipei & recommend my friends to stay here. The hotel is really good in terms of service, cleanliness & hardware. I liked the bath tub & pillows. The most important thing is it's location. I took the airport MRT & arrived Taipei station in less than 40 mins. You...

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Helpful?
1Thank SusannaShu
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear SusannaShu, Great to know that you had a good time with us, and thank you very much for your time to write the comment. We now also start to have the free shuttle service between Hotel and Airport Express Station to ensure our guests could have an even better staying experience from the very beginning, kindly enjoy it next...

Dubai, United Arab Emirates
Reviewed 4 weeks ago

overall kind of ok, however, the hotel rooms are a bit tired. the location is good depending on what you want to do, centrally located close to train and bus station. there is plenty to do in the area with bars and restaurants as well as night market. apart from breakfast I did not eat in the hotel, the breakfast...

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Helpful?
Thank timetraveller64
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear timetraveller64, Thank you very much for staying with us and your time to write this comment. I'm glad to know that you had a good staying overall, as for the comment for the bed and room we'll keep in your profile note for us to provide a more suitable room to meet up your preference in the future visit....

Brisbane
Reviewed 16 March 2017

Am worried this hotel is trying to charge peoples credit cards, after they have booked out and NO money is owed. Had a really tiny room, Room 731, not even enough room to put a suitcase on the port rack.

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Helpful?
1Thank alan49brisbane
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear alan49brisbane, Warmest greetings from Palais de Chine Hotel Taipei and hope this finds you well. Sorry to hear this and allow me to have this investigated and get back to you. Would you mind to give me your contact email address to my email, coco.wen@ldchotels.com for me to reply when I have more info from my Finance Department with...

st. louis
Reviewed 15 March 2017

Visiting from the states, I stayed here for 5 nights and had a fabulous stay. The location is fantastic, right in the center of the city, between the Taipei Bus and Train Stations. Each of these stations have upscale stores and restaurants and super convenient if you are traveling by train, subway or bus. Rooms are clean and modern. Breakfasts...

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Helpful?
Thank midwestern_guy51
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear midwestern_guy51, Great to know that you had a great time with us, I will share with my team to encourage them to keep up the good performance, as the guests like you enjoy the staying with us is the key point for us to be even better. Shall there be anything we could assist, please don't be hesitated to...

Hong Kong, China
Reviewed 15 March 2017 via mobile

• Staff on the 17th floor are rude with grumpy face. • Tiny gym room with stinky smell. • Not suitable for travel with toddler as there are sharp edges in the room. • The room were not setup as promised, no baby crib.

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Helpful?
Thank WinLeeie
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear WinLeeie, I'm very sorry to know that you're not having a good time with us, I've shared with those comment to my concerned department heads for them to improve our service ASAP and action was taken immediately. I hope you are willing to give us one more chance to show the improvement, and please let me know when you...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Palais de Chine, operated by L'Hotel de Chine Group, is an internationally recognized five-star hotel. We serve local and international business tourists by offering an oasis of artistic beauty and culture, along with a personal touch. Palais de Chine is located west Taipei center and sits at the hub of five transport avenues. Elegant and functional guest rooms decorated in European and neo-classical design are equipped with electronic virtual butler, communication facilities and AV equipments. Whether for leisure or business, Palais de Chine offers our guests with a comfortable and efficient environment. The hotel's theme dining includes exquisite Chinese and western restaurants, elegant French-style teahouse, and a bar. The hotel's staff is professionally trained and provides customers services of the highest standard. All members provide guests with one-stop service, and respond to all guests' requests within 24 hours. "Guests first, no matter when or where" is the service motto of. ... more   less 

Additional Information about Palais de Chine Hotel

Address: No.3 Sec 1, Chengde Road, Taipei 103, Taiwan
Region: Taiwan > Taipei
Price Range: ₹ 10,753 - ₹ 23,190 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Palais de Chine Hotel 4.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Palais De Chine Hotel Taipei
Hotel Style:
#21 Luxury Hotel in Taipei
#23 Business Hotel in Taipei
#35 Romantic Hotel in Taipei
#45 Family Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Palais de Chine Hotel staff and other travellers.
27 questions
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Questions? Get answers from Palais de Chine Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
timetraveller64, 24 Mar 2017 | Read review
“we stayed at 14FL but d sound of car passing d express way still quite noisy”
  • balcony
  • room 1407
  • room 1407
  • room 1407
  • small double bed
  • room 1407
  • room 1407
  • taipei main station
法克桑, 24 Feb 2017 | Read review
“Stay in high room at front of hotel for best night time views.”
Korean_Kimchi, 21 Feb 2017 | Read review
“ask for a room that comes with a standing shower”
loetravels, 2 Feb 2017 | Read review
“if you require a walk-in shower, make you sure to mention it when checking in or making the reservation”
anglosuisse, 20 Nov 2016 | Read review
5 of 5