Hotel City Inn is a great hotel option in Pokhara. The hotel is just steps from Phewa Lake but is located off the main road which reduces traffic noise. The beds are comfortable, there is reliable WiFi, AC, and hot water, and views from the room balconies capture the Annapurna range on a clear day. However, the most noteworthy thing about this hotel is the staff; they are some of the kindest, most accommodating people I’ve met in Nepal. I got sick with covid on my second day here, and the hotel staff and manager immediately offered their assistance. They arranged for someone to come to the hotel to administer a PCR test and were very responsive with room service and other requests while I was isolating. They were reassuring and kind throughout the ordeal. I highly recommend City Inn for your next visit to Pokhara!…
Hello management and manager, I traveled 24 hours by bus to stay in your hotel. My mistake I didn’t book via booking cause I thought I will get better price if i do direct booking. My previous stay was memorable and I thought to have same experience but no. I was in your hotel around 3 am in the morning. I was too tired and sleepy I tried to book a room via booking.com but your staff didn’t allow me. Specially your guard was crazy, I told him I will stay here until morning cause I don’t know where to go. He Denied he said our manager will scold us if we allow. Thats how you treat your guest. I don’t want to mention the price but this is unacceptable. What’s your problem if i pay same price as per booking.com First they said they don’t have a room Second they said they have room but i am not allowed to book a room via booking.com Worst experience in pokhara after traveling 24 hours I will never come back again in your place. Thanks for world class hospitality. Highly appreciated!!!…
Hotel staff and manager were great. So friendly. Got super deluxe lake view room. Beautiful. Clean. Bathroom a bit aged, but clean. Ate breakfast only. Was fine. Nothing special. Fuel to start your day. Great cappuccino. Rahm and staff, thank you for the warm and friendly experience at your hotel. Thank you for looking out for us. Much love. Chris n Jee
It's such a lovely looking hotel, the view of Fewa Lake is amazing from the balcony. It was a home away from home for us. Ram Dai is such a gentleman and never let us felt that we are away from home. I would like to say Big Thanks to the hotel staff specially Tej bhai for being so calm , kind and humble. Food was amazing too. Looking forward to be there again. If we are in pokhra we are staying in City Inn only.
Beautiful stay at this beautiful hotel with such warm hospitality...specially taken care by Ram dai ..who happen to be so caring and made us felt like we are home ..food is amazing at the hotel the food and beverage service is prompt .....above all housekeeping team is making sure of everything that needed..a total joy and and a cherished experience at Pokhara..we stayed for 5 nights and my gratitude to the whole team of City Inn for taking care of us ..it’s near by everything that you would need ..looking forward to see Pokhara and City Inn once again ..Stay blessed..Keep flourishing ♥️♥️♥️♥️
We came here and fell in love right away. Amazing beautiful area, especially the friendly staff and hotel owner, special interior, delicious breakfast. Esthetic and cozy place. High level of service. We hope to be able to return in 2021!
My wife and I were staying at Big Pillow Inn and decided after a night due to poor service to switch hotels. We were initially concerned about the distance from the town center but once at the hotel we found that the walking wasn't so bad and we actually got to explore a different less populated side of Pokhara. The room was spacious, clean, had everything we were looking for (hot water, wifi, TV, elevator). The best part of the experience was the level of care given to us by the hotel staff. We are ready to book again with Hotel City Inn on our next trip to Pokhara!
Great hospitality, room was very nice and clean with all the amenities working, the internet was good. The hotel also helped us find our bus back to kathmandu on our request. After a bad experience with a hotel before this, we are so glad we found Hotel City Inn. Highly recommend this hotel!
Fantastic service, all the staff are warm and helpful, rooms are very clean and spacious. Breakfast is very good. The location is excellent, ATM and laundry just across the road and you're only just up the road from the lake and a mini mart. The owner is fantastic, he always came to see how we were doing and had a chat and some laughs with us. Definatley book this hotel above all others.
Highly disappointed with the room and amenities. No hot water at any time during the day. Not sure if they even have some sort of a drainage system in the toilet. Coming to food, restaurant menu was non-existent. There was virtually nothing there to order. Somehow we found roti, dal and ordered that. Roti was very hard uthappam and dal was hot water in yellow color (Not sure if it was even dal). Breakfast is supposed to be served from 7. Since we had to leave early, we came down by 6:50 a.m, but the hotel staff denied us the complimentary breakfast.