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Hotel Encounter Nepal

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#23 of 190 Hotels in Kathmandu
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Encounter Nepal
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1,003 Reviews from our TripAdvisor Community

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Showing 897: English reviews
Newmarket, Canada
Reviewed 24 May 2014

Staff - front desk, restaurant and everyone else I dealt with; Always ready to meet or exceed your expectations, and with a smile. Minor problems were resolved promptly. A tourist agent, (not from this hotel), played smart by taking some extra money for his services. Upon mentioning this to Pramod Gajurel, Executive Director, he suggested me to call that agent...

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Helpful?
11Thank Vijay K
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review

Hi Vijay, We are very much glad to receive your feedback regarding your stay with us. Your words are extremely encouraging for our team.Of course, it does not come easy. Customer Service is our focus and the guiding light in all our actions. Also I have forwarded your review to all our team specially to Mr. Pramod Gajurel and all...

Singapore, Singapore
Reviewed 20 May 2014

Our trip to Nepal started from this hotel and I would say it wasn't a good first impression. The room seemed so old, and not that clean. However after staying for couple of days in Nepal you realize you need to manage your expectations. It won't be a 5-star vacation with the power-cuts, dogs barkings, dusty smoke everywhere, bad roads,...

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6Thank Mher F
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review

Dear Mher F ! Thank you for writing such a detailed response about your stay on Trip Advisor. We apologize for any inconvenience that was caused as your bad experience at the end of your stay completely ruins it. I understand your feelings.We are investigating this matter and finding the points where we were lacking.We will definitely try our best...

Reviewed 19 May 2014

The Hotel is good for the travellers, including for the backpackers, not too expensive, clean and smiling people...excellent we are satisfied enough here....but guys, go make it better....,............. hotel encounter nepal

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9Thank wiendaparwitasari
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review

Hi wiendaparwitasari, We are very glad that you had a really pleasant stay with us and we are very grateful to receive your feedback that overall we were being able to meet your expectation. I have forwarded this review to all those concerned and they all are so proud to hear about your review. Thank you for trusting and recommending...

Kathmandu, Nepal
Reviewed 14 May 2014 via mobile

Very friendly staff The manager knows about making people feel well come and at home and so does his staff. It was such a wonderful surprise to arrive at this peaceful hotel with a nice garden restaurant, great food and the most friendly staff you can imagine. I definitely recommend this hotel and trust me- they can provide you with...

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11Thank Deepu L
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review

Hi Deepu, We are very glad that you had a really pleasant stay with us and we are very grateful to receive your feedback that overall we were being able to meet your expectation. I have forwarded this review to all those concerned and they all are so proud to hear about your review. Thank you for trusting and recommending...

Reviewed 13 May 2014

We enjoyed our stay very much. The Hotel Encounter Nepal was excellent. We were well looked after and the rooms were above my expectation. The service was good and the staff were very accommodating. They organized or trekking to Everest and the guide service. The office helped change our international flights and I have only compliments about their service. Mr....

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9Thank rccrowley
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review

Dear rccrowley ! Thank you for writing such a detailed response about your stay on Trip Advisor. Your words are extremely encouraging for our team.Of course, it does not come easy. Customer Service is our focus and the guiding light in all our actions. I have forwarded this review to all those concerned specially Mr Lama & Narbin Magar and...

Calgary, Canada
Reviewed 11 May 2014

Love the staff at this hotel - quick to smile and help you out. Free pickup and deliver to the airport, one street away from the hustle and bustle of Thamel (favourite bazaar in the world), free breakfast (not the greatest but it is was it is!). Rooms were very nice with firm beds, spacious rooms and nice HOT showers....

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8Thank ipartner48
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review

Hi ipartner48 ! We are pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write about it. We are glad to know you like our spacious room ,shuttle service, free breakfast, hot shower and overall hospitality. Thank you for recommending our hotel...

Cologne, Germany
Reviewed 11 May 2014

As an international filmmaker, I was happy to stay in Encounter Hotel.The service is grateful, the hotel stuff, specially the managers cared for all wishes, even special wishes. Also the rooms are nice, hot shower every time, air-condition, TV. Some of the rooms have grate view. I was very happy about the open kitchen/restaurant, which is perfect organized and all...

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11Thank Globaltrekfilm
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review

Hello ! Thank you for rating us so highly on TripAdvisor. Your words are extremely encouraging for our team. Of course, it does not come easy. Customer Service is our focus and the guiding light in all our actions.We are pleased to know that you liked our hotel, location, room,AC, hot shower, kitchen/restaurant and yes the friendly & helpful staffs...

Chonburi, Thailand
Reviewed 10 May 2014

We had an excellent stay at the Hotel Encounter Nepal in April. The hotel is charming because of Mr.Pramod Gajurel . Ours room was great standards, but certainly much better than what I've come to expect abroad. There was still plenty of room for to navigate around the bed (queen-sized), a comfy corner desk with lots of counter space, a...

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13Thank PiyaratDuangthong
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review

Hi PiyaratDuangthong, Thank you for writing such a detailed response about your stay on Trip Advisor. Your words are extremely encouraging for our team.Of course, it does not come easy. Customer Service is our focus and the guiding light in all our actions. We are glad to know you like our hotel, room, bed,comfy corner desk, wardrobe-type closet,hot shower, wall...

London, United Kingdom
Reviewed 7 May 2014

It was recommended by my friend to me she loved it when she stayed here so out of curiosity when i visited nepal i insisted my other colleague friends to stay here and as expected amazing service foods are delicious staffs are friendly nice rooms satisfaction = 100%

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16Thank GLisa21
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review

Dear GLisa21 ! Feels great to hear your review and thank you for rating us so highly on Trip Advisor. We are pleased to know that you liked our hotel, foods, friendly & helpful staffs. We thank you for staying with us and believing us as you were recommended by your friend. Thank you for having chosen to stay with...

Farum, Denmark
Reviewed 5 May 2014

Very friendly staff -they will do pretty much anything to make you feel comfortable and well and they are extremely helpful. The manager Mr. Lama knows about making people feel wellcome and at home and so does his staff. I ended up at this hotel due to missing my international flight out of Kathmandu after being stuck at Lukla after...

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14Thank DanishGirl2014
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review

Hi Danish, We are very glad that you had a really pleasant stay with us and we are very grateful to receive your feedback that overall we were being able to meet your expectation. I have forwarded this review to all those concerned and they all are so proud to hear about your review. Thank you for trusting and recommending...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Encounter Nepal is a Nepalese character hotel on the northern edge of Thamel just 4 minutes walk away from the lively Thamel Centre, 15 minutes from Tribhuvan International Airport, and 30 minutes from the major world heritage sites. Would you like to have travel information? Our travel consultant at travel office will help you after your arrival next to the reception. No problem! It does not cost you any money and use public transport to get around from there! You will find the taxi or rikshaw stop which will take you to the city tour only 50 meters from the hotel. Major restaurants, bars and pubs of the city are only a 4-minute walk away. The hotel offers 36 different characters rooms all well equipped with a range of facilities and you can choose your room from 7 rooms with balcony with valley view, 16 rooms are garden facing on your preference. Hotel Encounter Nepal also offers a restaurant, renovated in 2009, with bar and sunny area, FREE WiFi, computers, 24 hour security, free high-speed internet and free parking in front of the hotel. 25 rooms offers AC, 24 hours of electric back up although there there is 14 hours of power cut in Kathmandu. Construction Date 1991, Renovation Date 2010. ... more   less 

Additional Information about Hotel Encounter Nepal

Address: Samakhusi Marg | Thamel, Galkopakha, Kathmandu 44600, Nepal
Region: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Price Range: ₹ 1,825 - ₹ 4,498 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Encounter Nepal 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
Encounter Hotel Kathmandu
Hotel Style:
#5 Spa Hotel in Kathmandu
#10 Business Hotel in Kathmandu
#12 Romantic Hotel in Kathmandu
#12 Family Hotel in Kathmandu
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Encounter Nepal staff and other travellers.
5 questions
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Questions? Get answers from Hotel Encounter Nepal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Their main building has nicer rooms than the old one, but obviously it's a little more expensive”
 of 5 bubbles 482celines, 29 Mar 2017 | Read review
“Ask for a balcony!”
 of 5 bubbles shellywL3072MO, 20 Mar 2017 | Read review
“number 3 and 4 rooms at all floors hv balcony.”
 of 5 bubbles ankurg788, 11 Mar 2017 | Read review
“rooms with a mountain view”
 of 5 bubbles charob828, 25 Feb 2017 | Read review
“Nice view room.”
 of 5 bubbles D7547PW_, 19 Feb 2017 | Read review
5 of 5