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Shangri-La Hotel Kathmandu

503 reviews
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Traveller (264)
Room & Suite (49)
Dining (22)
Overview
  • Excellent19%
  • Very good47%
  • Average22%
  • Poor8%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (503)Write a Review
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All reviewslost horizonoverlooking the gardensmall poolnice hotelclub roombreakfast spreadan oasispleasant staybusy streetdustembassiestrekchaoslazimpateveresttouristearthquake
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11 - 15 of 426 reviews
Reviewed 12 October 2017

Kathmandu can provoke widely divergent feelings depending upon the visitor and their expectations, but either way, the Shangri-La hotel is an oasis in the chaos with beautiful and peaceful gardens, safe food, a great bar, and even a pool for those escaping the heat.

Review collected in partnership with this hotel
Thank larryAnnapolis
Response from Samir B, General Manager at Shangri-La Hotel KathmanduResponded 18 October 2017

Dear Guest, Thank you! for your kind feedback. Extremely encouraging to know your experience at the Hotel. Please do visit us again. Best Regards Samir Banerjee

Reviewed 12 October 2017

Vey much not a Shangri-La (lux chain), but very decent hotel. Great food, nice garden and facilities and friendly staff compensate for pretty shabby rooms and slightly dated overall vibe. Still recommended though.

Review collected in partnership with this hotel
Thank AndyStrode
Response from Samir B, General Manager at Shangri-La Hotel KathmanduResponded 18 October 2017

Dear Guest, Thank you! for your kind feedback. Happy to know that you have enjoyed our landscaping and the services. We always endeavor towards our guest satisfaction. Will surely find the best on your next visit. Best Regards Samir Banerjee

Reviewed 12 October 2017

Welcome was exceptional. Check in without problems and seamless. Rooms spacious and clean. Service at breakfast a bit slow, but offers of food very good. Should be five star, but they prefer to stay four star +. Location good for airport and city. Good security....More

Thank 611manfred45
Response from Samir B, General Manager at Shangri-La Hotel KathmanduResponded 18 October 2017

Dear Guest, Thank you! for your kind feedback. Glad to know that you had a excellent experience at our Hotel. Please do visit us again. Best Regards Samir Banerjee

Reviewed 9 October 2017 via mobile

Knowing it was not part of Shangri-La chain, expectations were already low. However, it was worse than expected. Rooms were extremely dated and needed serious renovation, the beds and bedding was extremely uncomfortable. Bathroom was not in best shape, AC was poor and smelled of...More

Thank Daniel A
Response from Samir B, General Manager at Shangri-La Hotel KathmanduResponded 18 October 2017

Dear Guest, Thank you! for your kind feedback. Your all comments are well taken. We always value ou guest comment. So that, we can look into improvements. Once again thank you, for your visit. Look forward to see you again. Best Regards Samir Banerjee

Reviewed 8 October 2017

We had stayed in room no's on the ground floor. The views were not so good comparatively. Top floors would be better. We had food for almost 3 days completely, the choice of food is good and the service is not very prompt. The water...More

Thank jvd4801
Response from Samir B, General Manager at Shangri-La Hotel KathmanduResponded 18 October 2017

Dear Guest, Thank you! for your kind feedback. Glad to know your excellent experience at the Hotel. Look for ward to see you again. Best Regards Samir Banerjee

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 99 - US$ 249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Casino Hotel in Kathmandu
#20 Luxury Hotel in Kathmandu
#38 Spa Hotel in Kathmandu
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 99 - US$ 249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Casino Hotel in Kathmandu
#20 Luxury Hotel in Kathmandu
#38 Spa Hotel in Kathmandu
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (264)
Room & Suite (49)
Dining (22)
Pool & Beach (15)
Family and Play Areas (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Wendy M
29 January 2018|
AnswerShow all 3 answers
Response from Bazz J | Reviewed this property |
I had the buffet which had reasonable spread with a good amount of local dishes for just under US$20. Visit the millionaire’s club casino next door and sign up for free and you can have a free meal there, might even win if... More
1
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Kanika S
6 July 2017|
AnswerShow all 6 answers
Response from Mario880 | Reviewed this property |
is no to old and The breakfasts are continental and the staff well predisposed
0
Votes
Rise E
21 June 2017|
AnswerShow all 5 answers
Response from PhilJWPenrith | Reviewed this property |
As far as I know.
0
Votes
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123
Room Tips
"Choose something closer to the elevator if you're going to make multiple up and downs!"
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"You do not want to be facing the courtyard in case they host a gathering there (loud) but the street side is..."
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"We were very appreciative of the tea and coffee maker in the room. The bed was comfortable and the bathroom..."
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"The top floors will be better for viewing then the ground floor ones."
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