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Crowne Plaza Kathmandu-Soaltee

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Crowne Plaza Kathmandu-Soaltee
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833 Reviews from our TripAdvisor Community

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Showing 656: English reviews
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Winter Park, Florida
Reviewed 1 week ago via mobile

First realize the hotel is old and is need of some refurbishment. Some of staff is very personal, while most of staff is cold and distant. Pool is not operational,which I can understand this time of year. Room is in bad state, furniture needs to be replaced along with some of the bathroom facilities, cabinets don't open and door locks...

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Helpful?
Thank Keith P
UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee, responded to this review

Dear Guest, Greetings of the day ! First of all please accept my sincere apology for the discomfort caused to you during the stay. I can understand the situation wherein apologies are not convincing. I am also glad that you feel like sharing the negative experience along with the positive feedback about our The Chinese Restaurant. Your kind words are...

Dhaka City, Bangladesh
Reviewed 1 week ago

Courteous staff, clean rooms, excellent breakfast, location was good for business.liked the pool side and gardens very much.I was offered free wifi during my second stay. The WiFi frequency was very poor in room as well as in the lobby.

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Helpful?
Thank Nibras2011
UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee, responded to this review

Dear Guest, Greetings from the Soaltee Crowne Plaza Kathmandu ! We thank you for your kind words of admiration shared with us on your recent stay at the hotel. We are glad to know you enjoyed your stay in the well appointed clean rooms and liked the breakfast offered in our coffee shop and our poolside and lovely gardens. Your...

Johannesburg, South Africa
Reviewed 1 week ago via mobile

We stayed here for 2 nights . It was everything we needed . Spacious rooms , clean rooms and good wifi . The staff were incredible helpful and friendly . We ate in the Chinese restaurant which was delicious. The only draw back , if you are wanting to see the sights of Kathmandu the hotel is nowhere where you...

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Helpful?
Thank sarahreid-11
UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee, responded to this review

Dear Guest, Greetings from Soaltee Crowne Plaza Kathmandu! It was a pleasure having you stay with us on your recent visit. I take this opportunity to thank you for your time in reviewing our hotel product and services. We are truly grateful for your wonderful comments for the hotel rooms related to cleanliness and the size, strong wifi, team and...

Reviewed 1 week ago via mobile

My wife and I were there for 9 days and had comfortable stay. I liked it because of it's proximity to the city centre. Food is fine and staffs are very humble and piano playing in the lobby gives it nice touch and creates nice ambiance. The only very disappointing was nepalese restaurant, it was way below our expectations and...

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Helpful?
Thank Ghanshyam J
UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee, responded to this review

Dear Guest, We appreciate that you took the time to share your comments following your recent stay at Kathmandu. Guest comments are of utmost importance for us, but unfortunately I would like to inform that Soaltee Crowne Plaza does not have a F&B outlet named Chimney and reading your review I think your comments are not for our hotel. We...

Reviewed 2 weeks ago via mobile

We usually have a mega conference here in Soaltee Hotel. It's a wonderful venue for big conference, helpful staff, delicious food; lovely venue; heart of Kathmandu; nice room. Every aspect value of money!!

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Helpful?
Thank Ram Sharan S
Reviewed 3 weeks ago via mobile

Everything at this hotel normally falls in place except for the room service. It is shoddy, imagine placing the order and someone ask you everytime if they food u ordered needs to prepared immediately or after a while. Tell them immediately and prompt comes the reply, we are very busy . The food at room service is slow and gets...

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Helpful?
Thank Gandotra P
UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee, responded to this review

Dear Guest, Greetings of the day ! First of all please accept my sincere apology for the discomfort caused to you during the stay. I can understand the situation you have described and I am also glad that you feel like sharing the experience with us in this forum. With regards to the experience you shared, please consider this as...

Gurugram (Gurgaon), India
Reviewed 10 January 2017 via mobile

Despite being an old property, Soaltee is a well mantained hotel located within 3 k.m. of the city centre. Best part about the hotel is its well mannered and helpfull staff. This place is best suited for travellors looking for a serene surrounding.

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Helpful?
Thank Shivam13g
UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee, responded to this review

Dear Guest, We appreciate that you took the time to share your comments following your recent stay here at the Soaltee Crowne Plaza Kathmandu. Your comments are of utmost importance for us, because meeting guest’s expectations is our main goal and we try to do our best to create excellent service for you and make your stay perfect. We continuously...

Reviewed 7 January 2017

Bad customer services when we arrive to the hotel the reception give us the key and didn’t show us where is our room and didn’t send some body to show us the room or the room facility also the AC in the room it’s not cooling when we call the operation he suggested us to open the room and its...

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Helpful?
1Thank Albusaidi a
UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee, responded to this review

Dear Guest, Greetings of the day ! First of all please accept my sincere apology for the discomfort caused to you during the stay. I can understand the situation wherein apologies are not convincing. I am also glad that you feel like sharing the negative experience along with the positive feedback with regards to the property. Your kind words are...

Gurgaon, India, Asia
Reviewed 5 January 2017 via mobile

The soaltee Kathmandu is a regular haunt of mine ( 4/5 times a year ) and the reason for that is of course the casino but even above that is the hospitality of the staff of the hotel. They pamper me like a spoilt Lord and the love, affection and comfort Mr Srijan Sharma and Mr Deepak Pandey bestow on...

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Helpful?
1Thank puri123
Napa Valley, California
Reviewed 1 January 2017

We came to the Soaltee Crown Plaza on the recommendation of friends in India, and were delighted with our stay. The rooms were comfortable, the breakfasts excellent, and the grounds peaceful after the bustle and crowds on the streets. The crowning glory, however, was the gracious service from everyone we encountered, from the moment we checked in. We were especially...

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Helpful?
Thank Sasha P
UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee, responded to this review

Dear Guest, Greetings from Soaltee Crowne Plaza Kathmandu and thank you for your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are pleased to know you liked our products and services. It makes all our hard work and effort worthwhile and sincere thank you for your kind...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience the natural beauty of Nepal and strive for business success at the pioneering 5-star Crowne Plaza Kathmandu-Soaltee hotel.The preferred hotel for heads of states visiting Kathmandu, our 12 acres of landscaped grounds echo the mountainous beauty of the Kathmandu Valley, with vibrant gardens surrounding our open veranda. You can stroll the grounds in peace and absorb the mountain view that surrounds Crowne Plaza Kathmandu-Soaltee, then drop into Rodi Bar for a celebratory drink.Crowne Plaza Kathmandu-Soaltee is in peaceful Tahachal, 4 km from the palaces and temples of Durbar Square in the city centre. You're 6km from Pashupatinath Temple and 3km to Swayambhunath Stupa shrine. Tribhuvan International Airport is 8 km away.You can host stylish banquets, conventions and conferences in one of 7 elegant meeting rooms with space for 20-1,200 people. Gaze up at the mountains while you float in the pool or wind down with one of our rejuvenating therapies. You'll find Italian food at Al Fresco, Chinese at China Garden and Awadhi cuisine at our speciality Indian restaurant, Kakori and all day dining option at Garden Terrace.Ask Crowne Plaza Kathmandu-Soaltee's Concierge to arrange hiking trips into the mountains and villages of Kathmandu Valley that will open up Himalayan panoramas or give you an insight into Nepali culture. When you return from your inspiring adventure, sink into your bedroom's inviting luxury sheets. ... more   less 

Additional Information about Crowne Plaza Kathmandu-Soaltee

Address: Tahachal, Kathmandu 97, Nepal
Region: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Price Range: ₹ 9,058 - ₹ 12,413 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Kathmandu-Soaltee 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
Crowne Plaza Kathmandu
Crowne Plaza Hotel Kathmandu
Hotel Style:
#2 Top resorts Hotel in Kathmandu
#8 Luxury Hotel in Kathmandu
#12 Business Hotel in Kathmandu
#14 Spa Hotel in Kathmandu
#17 Romantic Hotel in Kathmandu
#18 Family Hotel in Kathmandu
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Kathmandu-Soaltee staff and other travellers.
7 questions
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Clemson, South Carolina
Bangkok, Thailand
2 months ago
Perth, Australia
5 months ago
8 months ago
Abu Dhabi, Abu Dhabi, United Arab Emirates
over a year ago

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Questions? Get answers from Crowne Plaza Kathmandu-Soaltee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher you go the better the view”
  • View from the Monkey Temple-Swayambhunath
 of 5 bubbles zubiazubair, 5 Oct 2016 | Read review
“Rooms on extention buildind are good.”
 of 5 bubbles saifurt, 28 Sep 2016 | Read review
“Ask for a Higher floor to have a better view”
 of 5 bubbles katell87, 22 Sep 2016 | Read review
“Select the new wing.”
  • View from Room of the Casino
  • View from the Room, facing city
 of 5 bubbles sachinsawhney, 25 Jul 2016 | Read review
“Ask for a renovated room. Also INSIST that it be a quiet room.”
 of 5 bubbles conference1964, 9 Jul 2016 | Read review
5 of 5