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Phendey Lam, Thimphu Bhutan
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Traveller (380)
Room & Suite (54)
Dining (50)

About

#11 of 54 hotels in Thimphu
Location
Cleanliness
Service
Value
Situated within the heart of the Thimphu valley but just off the main road, Osel is a 35 room 4 star property. We are proud to feature among the largest in-class rooms and be among the only few properties within the city limits to still have amazing views. Views include the Tashicho Dzong as well as the seated Buddha, all of this is in addition to the ever present glorious mountains that adorn all of Bhutan.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Conference facilities
Concierge
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Dry cleaning
Laundry service
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Room features
Desk
Room service
Safe
Seating area
Minibar
Flatscreen TV
Electric blanket
Complimentary toiletries
Sofa
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mountain View
Languages Spoken
English, Hindi
329Reviews7Q+A80Room tips
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Bhushan Bajracharya wrote a review Jun 2022
Thimphu, Bhutan1 contribution
10 Days of stay in Hotel OSEL was a great memorable moment for me. The staff are very friendly and nice. Especially during COVID time too, the staff from the Hotel were very responsive and offered good hospitality. Mansingh, who was in charge during my stay at Hotel had helped me a lot in person and made my stay very comfortable. The large suites are really nice with a substantial lounge with views of mountains and the view of The Buddha point. The amenities and service was awesome. Dogs barking at night could be an issue. Overall a good hotel with comfortable stay in Thimphu.
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Date of stay: May 2022
Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ViXXiV wrote a review Mar 2020
Pune, India23 contributions23 helpful votes
We stayed at Osel on our Bhutan trip for a day-night. The check in experience was ok and they did seem understaffed for a weekday. We had opted for a king bed and it was actually two single beds joined. The join was covered with a separator, but it was very uncomfortable. Thanks to the ineffective small heater, we managed to sleep on one side of the bed. The washbasin water just tricked and two calls to the reception suggested that help is on the way. The restaurant and bar had a deserted look, so we stepped out for dinner. On our return we were told that the situation has been taken care but it was ineffective. Other further calls were only acknowledged with sorry and we will get this sorted in morning. The severity of hotels water problem emerged only in morning. We only had trickling steaming hot waters in all taps (even compose hand showers) and no cold water. When multiple calls didn’t help a chaos at reception ensured that we were given an alternate room, but situation was eucalyptus bad there. On more fuss we were given keys to other wing, where things were just about ok for some time and then turned similar. Only one of us managed to bath. The hotel staff was ineffective and belonged to a budget hotel category. When requested to take a photocopy, the staff charged us Rs 10/-. While the amount is small, this definitely is not what we expect from 4* or even 3* hotel. There is no manager in hotel. Not a place I would advise anyone to stay... be it leisure or business travel. Avoid this place like plague.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jal B wrote a review Feb 2020
Kolkata (Calcutta), India19 contributions1 helpful vote
OSEL is great hotel. The staff is very friendly and nice. The room we got at 1st had some issue with toilet as soon as we informed the staff they came checked the same. On not being able to rectify it they immediately changed our room. The room we were shifted to was even better. It was a corner room with big windows and a fantastic view. The food was also very good in the hotel. All in all a great Hotel.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sangay Chozom, General Manager at Osel
Responded 25 Feb 2020
Dear jalbulsara, Thank you for your review of Osel! We were pleased to be your choice in Thimphu and do hope that you visit us again. We do apologise about the initial issue but glad we were able to rectify it immediately. We are always willing to do everything we can to ensure that our guests feel at home and are treated better. Please do let us know if we can in anyway be of service to you again. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sanath Kumar wrote a review Feb 2020
Bengaluru, India1201 contributions31 helpful votes
+1
I checked s lot of reviews and booked this hotel for 2 nights. Was a let down. Firstly, the hotel was empty with 10% occupancy, so you would expect better service right ? No.. the staff was pretty lazy about the service. The wifi was super slow, the rooms did not have much amenities and baths also had minimum toiletries. The breakfast spread was pathetic with bread, cut fruits and pulao as the option. However the rooms were large and baths were also neat. The other concern were the barking dogs, that don't let you sleep all night. Overall an average stay, but not worth the tag.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Sangay Chozom, General Manager at Osel
Responded 26 Feb 2020
Dear 138sanathk, We thank you for your patience with the staff and internet which usually is not a problem. While we would love to enjoy 90% occupancy at all times it is the offseason and we cannot control the flow of guests into Bhutan that added to the recent health concerns world wide. The breakfast can usually be adjusted if you happen to ask a day earlier, it is hard however to please every palate visiting. Barking dogs are a problem all over Bhutan for which we do offer ear plugs on request for free. Thank you for visiting Osel and Bhutan. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
thelivelyguy1 wrote a review Jan 2020
1 contribution
I came for a 2 days trip at Osel I visited their cafe, they had wonderful staff who helped me with a lot of things.... the amenities and service was incredibly awesome... I would like to visit the hotel again....
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Date of stay: August 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DGManager, Manager at Osel
Responded 11 Feb 2020
Dear Guide556043, Thank you for your review of Osel, we were happy to be your choice in Thimphu and would like to thank you for highlighting our best services and location. We do hope you visit Bhutan and Osel again soon. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susie wrote a review Jan 2020
1 contribution
I had a small trip made for me and my family The hotel is located just 5 mins walk from town so it’s quite convenient for shopping. The rooms were cozy and the staffs were quite supportive and helped me a lot about the places where I can go in the day... Thimphu was a great experience and all in all Osel was just another warm place with good food and nice room and friendly staffs
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DGManager, Manager at Osel
Responded 11 Feb 2020
Dear Suziealexanderpile, Thank you for your review of Osel, we were happy to be your choice in Thimphu and would like to thank you for highlighting our best services and location. We do hope you visit Bhutan and Osel again soon. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maya C wrote a review Jan 2020
2 contributions
The Osel is very well located in the heart of Thimphu just off the main street but away The rooms are spacious and clean with a great hotel staff. Very close to the Thimphu crafts and local market. While barking dog is there all over ...
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Date of stay: November 2019
Rooms
Cleanliness
Service
Room Tip: Rooms on the south side are quieter" "Corner suites are large and sunny"
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from DGManager, Manager at Osel
Responded 11 Feb 2020
Dear Maya C, Thank you for your review of Osel, we were happy to be your choice in Thimphu and would like to thank you for highlighting our best services and location. We do hope you visit Bhutan and Osel again soon. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AndyouandI wrote a review Jan 2020
New York1612 contributions433 helpful votes
+1
We had a large, spacious corner room, with two twin beds and views down to the street and the hills in the distance. Our room was cold, even with the electric radiator provided. Shower water had to run for a few minutes before getting warm, but then there was plenty of hot water. We were provided ear plugs to help block out the sound of the dogs barking at night, but didn’t have a problem sleeping. The breakfast buffet was very good and you can also order eggs however you like. Dinner choices were also very good. Staff was friendly and helpful. Since electricity is so inexpensive in Bhutan, it would be great if hotels began equipping their beds with heated mattress pads, that would really make a difference in an otherwise cold room. One additional heater in the room might have also helped.
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Date of stay: December 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from DGManager, Manager at Osel
Responded 11 Feb 2020
Dear AndyouandI, Thank you for your review of Osel, we were happy to be your choice in Thimphu and would like to thank you for highlighting our best services and location. We do hope you visit Bhutan and Osel again soon. As a side note heated mattress pads are available on request. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kingoftripin1990 wrote a review Dec 2019
3 contributions
The Osel is very well located in the heart of Thimphu just off the main street but away from the noises of the main street. While barking dogs are very annoying the free ear plugs did help a lot. I found the cafe at the basement to offer good coffee and pastries. The rooms are large and I think they could have fit another room into the bathroom space. I travel a lot but do not believe that I have seen very many hotels with bathrooms this size anywhere. Bhutan is beautiful and Thimphu was perfectly experienced from Osel.
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DGManager, Manager at Osel
Responded 11 Feb 2020
Dear kingoftrippin1990, Thank you for your review of Osel, we were happy to be your choice in Thimphu and would like to thank you for highlighting our best services and location. We do hope you visit Bhutan and Osel again soon. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spurthi wrote a review Dec 2019
2 contributions
The rooms are spacious and clean with a great hotel staff. Very close to the Thimphu crafts and local market. The food menu for lunch/dinner and breakfast buffet are limited and can be better. All in all a pleasant and good stay
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DGManager, Manager at Osel
Responded 11 Feb 2020
Dear SCMouli, Thank you for your review of Osel, we were happy to be your choice in Thimphu and would like to thank you for highlighting our best services and location. We do hope you visit Bhutan and Osel again soon. For more dining options please do visit our Cafe and Bar both in house. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$65 - $98 (Based on Average Rates for a Standard Room)
LOCATION
BhutanThimphu DistrictThimphu
NUMBER OF ROOMS
35
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Frequently Asked Questions about Osel
Which popular attractions are close to Osel?
Nearby attractions include Bhutan Post Office Headquarters (0.3 km), Royal Textile Academy of Bhutan (0.5 km), and National Folk Heritage Museum (0.3 km).
What are some of the property amenities at Osel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Osel?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Osel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Osel?
Yes, free parking is available to guests.
What are some restaurants close to Osel?
Conveniently located restaurants include Seasons Restaurant, Zombala2 Restaurant, and Karma's Coffee.
Does Osel have airport transportation?
Yes, Osel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Osel located near the city centre?
Yes, it is 0.4 km away from the centre of Thimphu.
Are any cleaning services offered at Osel?
Yes, dry cleaning and laundry service are offered to guests.
Does Osel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Osel?
The staff speaks multiple languages, including English and Hindi.