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We were greeted at the airport by Melani who kindly helped us out to the shuttle and to the hotel. This was easily arranged beforehand through the consierge service. We found the staff very friendly and the rooms nicely kept and comfortable for the age...More
Spacious hotel. Good food, good envirnoment. perferct place to be. It is centrally located as if you want to do business either side of the town. you can really manage. The only challenge is when it is peak hour, the road nearby could be so...More
Response from Guest R, Quality Assurance Officer at InterContinental LusakaResponded 3 May 2018
Thank you for your 5 star rating of your recent stay with us!
We are very pleased that this was a ‘Perfect place for you’ during your stay and most appreciate your wonderful comments with regards to our Good food and environment at...More
A very well run hotel with all of the professional touches and attention to detail you would hope for. Incredibly attentive staff. Good rooms, a welcoming bar, very good food and an excellent gym. Easy to get to and easy to park. Thoroughly recommended.
Deeply disappointed with this hotel which is overpriced and doesn't come up to the standards you expect for a 5* hotel. While the service from staff was polite, the infrastructure is crumbling and I suffered multiple problems: firstly with my electronic key not working multiple...More
Response from Guest R, Quality Assurance Officer at InterContinental LusakaResponded 1 June 2018
Dear Valued Guest,
Thank you for your feedback regarding your recent visit at the Intercontinental Lusaka hotel. Please accept our sincerest apologies for the inconveniences you faced during your stay as that is not up to our normal standards. We thank you for bringing these...More
Absolutely not the hotel to stay for the money paid. Internet was erratic. The room and furniture/ fixture was old. Bathroom was worn out. Shower was low and had to bath in bath tub. Breakfast was run of the mill with pathetic service. Never stay...More
Response from Guest R, Quality Assurance Officer at InterContinental LusakaResponded 24 May 2018
Thank you for taking the time to post your review!
We sincerely regret your disappointment with your recent stay with us. Kindly be assured this is not our accepted standard of service. We strive to make each stay as pleasant and comfortable as...More
Intercontinental charges about $210 a night for a double room that includes a free buffet breakfast in the morning and access to services incl the gym and swimming. Check in at 2pm and check out at noon.