We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/05/2017 08/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    BEST WESTERN PLUS Lusaka Grand Hotel

    Plot 8018a Great East Road | Thorn Park, Lusaka 10100, Zambia
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 19
    US$ 136
    US$ 117
    US$ 125
    US$ 125
    Traveller (82)
    Room & Suite (33)
    Pool & Beach (7)
    Taj Pamodzi Hotel
    614 reviews
    #2 of 31 hotels in Lusaka
     
    InterContinental Lusaka
    375 reviews
    #6 of 31 hotels in Lusaka
     
    Radisson Blu Hotel Lusaka
    526 reviews
    #4 of 31 hotels in Lusaka
     
    Southern Sun Ridgeway
    367 reviews
    #3 of 31 hotels in Lusaka
     
    Overview

    • Excellent37%
    • Very good37%
    • Average15%
    • Poor5%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Taj Pamodzi Hotel
    614 reviews
    #2 of 31 hotels in Lusaka
     
    InterContinental Lusaka
    375 reviews
    #6 of 31 hotels in Lusaka
     
    Radisson Blu Hotel Lusaka
    526 reviews
    #4 of 31 hotels in Lusaka
     
    Southern Sun Ridgeway
    367 reviews
    #3 of 31 hotels in Lusaka
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 10 other deals from US$ 117
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Lusaka hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "8729fb440e3449cba7832382d85f9104", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2148756,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[70887272],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2017},"checkout":{"day":8,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":117,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"8729fb440e3449cba7832382d85f9104","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":136,"lowestMetaPrice":117,"additionalPartner":false,"highestMetaPriceDisplay":136,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":136,"lowestMetaPrice":117,"highestMetaPriceDisplay":136,"hotelName":"BEST WESTERN PLUS Lusaka Grand Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg3MjlmYjQ0MGUzNDQ5Y2JhNzgzMjM4MmQ4NWY5MTA0IiwiQUlLIjoiNWNhNTQ4YWU4OTIyNDI5NTllNzc1YWY0MjMyMThlYmIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/05/2017", "checkOut": "08/05/2017", "lowestPrice": "US$ 117", "hasDates": true, "hacComplete": true, "contentIdMappings": {"70887272":"BestWestern","80170373":"AgodaIB","69111195":"Expedia","79697189":"CancelonIB","78356494":"PricelineIB","69180421":"TravelocityEWS","71117926":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / PAYBACK
    50
    Reviews (174)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 174 reviews

    Reviewed 5 days ago

    Excellent, welcoming, value for money hotel; centrally located, convenient to all the major shopping malls, restaurants and the airport.Helpful, caring staff.Highly recommended. Breakfast is a real highlight.

    Review collected in partnership with Best Western
    Thank padraigo569
    Response from Michael H, General Manager at BEST WESTERN PLUS Lusaka Grand Hotel

    Dear Padreigo, Thank you so much for your kind comments, it is greatly appreciated. We are very happy you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Michael Hunter-Smith

    Reviewed 2 weeks ago

    Everything dirty, smelly and lots of mosquitos Bad service, breakfeast even worst Staff not nice. Rooms badly clean, toilet doesn't work and no hot water. Old hotel needing lots of renovations Good location

    Thank anafilipavilela
    Response from Michael H, General Manager at BEST WESTERN PLUS Lusaka Grand Hotel

    Dear Anafilipavilela, I am very alarmed about how you feel about the hotel as this is very unusual for us. I do apologies for any inconvenience caused. Sincerely Michael Hunter-Smith

    Reviewed 18 March 2017 via mobile

    Good hotel. Rooms are functionally good. They are a bit dated but this is Zambia! Staff are friendly and helpful and all speak English. The hotel is safe and secure. The restaurant is cheap price and the food is ok. This is cheap place to...More

    Thank mrportdouglas
    Response from Michael H, General Manager at BEST WESTERN PLUS Lusaka Grand Hotel

    Dear Sir, Thank you so much for taking the time to comment on our hotel and your time spend with us, it is greatly appreciated. We pride ourselves in being a good value for money hotel and we look forward to welcoming you back soon....More

    Reviewed 11 March 2017 via mobile

    Awful hotel. V old, smelly. Internet did not work, many other guests complaining. The staff were very nice but there was no manager there able to sort anything out . Left for another hotel within 1 hr. Still having a nightmare getting my $ back!More

    1  Thank Coldm
    Response from Michael H, General Manager at BEST WESTERN PLUS Lusaka Grand Hotel

    Dear Sir/Madame, I apologies for the lack of internet at the time you where checking in, but we recently changed service providers and at the time of the change over we had a few down times on that day. Our internet is now very much...More

    Reviewed 2 February 2017

    Great hotel with amazing staff. Esmeralda will help you with what you need. If you need some quiet, choose a room on 3rd+ floor preferably on the left. Breakfast is served well but you will need to put in an order for specific items. WiFi...More

    Review collected in partnership with Best Western
    Thank archiechep
    Response from Michael H, General Manager at BEST WESTERN PLUS Lusaka Grand Hotel

    Dear Archie, Thank you much for your review and taking the time to comment. All guest feedback is greatly appreciated. We are busy with an new internet solution which will bring our guest excellent Wifi. I will pass you feedback to to Esmeralda. Kind Regards,...More

    Taj Pamodzi Hotel
    614 reviews
    #2 of 31 hotels in Lusaka
     
    InterContinental Lusaka
    375 reviews
    #6 of 31 hotels in Lusaka
     
    Radisson Blu Hotel Lusaka
    526 reviews
    #4 of 31 hotels in Lusaka
     
    Southern Sun Ridgeway
    367 reviews
    #3 of 31 hotels in Lusaka
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 96 - US$ 135 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in Lusaka
    • #6 Luxury Hotel in Lusaka
    Photos
    Traveller (82)
    Room & Suite (33)
    Pool & Beach (7)
    Dining (5)
    Nearby
    Nearby Hotels
    StayEasy Lusaka
    355 reviews
    .90 km away
     
    Taj Pamodzi Hotel
    614 reviews
    1.98 km away
     
    Protea Hotel Lusaka Cairo Road
    90 reviews
    1.12 km away
     
    The Lusaka Hotel
    31 reviews
    1.12 km away
     
    Nearby Restaurants
    The Misty Jazz Restaurant and Cafe
    66 reviews
    .52 km away
    Steaks 'n' Grills
    30 reviews
    1.28 km away
    Nippon Sushi
    12 reviews
    1.09 km away
    Taj Pamodzi
    7 reviews
    1.28 km away
    Nearby Attractions
    Arcades Shopping Mall
    59 reviews
    2.61 km away
    Sunday Crafts Market
    42 reviews
    2.83 km away
    Eastpark Mall
    28 reviews
    4.36 km away
    Zambia National Museum
    72 reviews
    1.98 km away
    Questions & AnswersAsk a question
    Telus
    Good morning! We will arrive at Lusaka airport on July 29th at 12:15 and have already booked 3 double rooms in your hotel for that day. Despite several messages sent to the e-mail address provided on the hotel web-site, we never received any reply regarding the shuttle bus from the airport to the hotel. We are all Best Western Rewards members. Please inform us how we can get the shuttle bus: where it stops at the airport, if there is a fixed timetable and any other information that can be of help. Thank you.
    21 April 2017|
    What is your answer?
    Posting guidelines
    Submit
    Shamma J
    hi just posted a query on charges and service of transport from the airport .I also want to know your check in and check out times.
    16 June 2016|
    Answer
    Response from Michael H | Property representative |
    Airport transfer is US$30 per trip. Check-in at 14h00, Check out at 11H00
    0
    Votes
    Shamma J
    do you do airport transfers and are they available at certain times as we will be arriving at 0030hrs Can you please advise on the charge for the transport from the airport t the hotel. Thank you
    16 June 2016|
    Answer
    Response from Michael H | Property representative |
    Airport transfer is US$ 30 each way. Please book directly with hotel.
    0
    Votes
    Room Tips
    "If you want a good room don't choose tgis hotel"
    Read review
    "Good views centrally located and close from Airport approx 30-45 minutes drive"
    Read review
    "Rooms facing the pool have a better view, and of course higher rooms experience less noise!"
    Read review
    "Rooms facing Pools are better and bigger."
    Read review