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4/2/2018 5/2/2018
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    Kampala Serena Hotel

    P. O. Box 7814, Kintu Road, Kampala 256, Uganda
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    4/2/2018 5/2/2018
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    US$ 378
    US$ 354
    SAVE US$ 24
    US$ 364
    US$ 378
    Traveller (318)
    Room & Suite (102)
    Dining (43)
    Overview
    • Excellent70%
    • Very good26%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “the pearl” (29 reviews)
    “beautiful hotel” (25 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (681)
    There are newer reviews for Kampala Serena Hotel
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    191 - 195 of 639 reviews

    Reviewed 21 February 2016

    The hotel is nice, fit for a business meeting and it has good food at the restaurant but unnecessarily expensive, five star luxury yes, good for relaxing for a person who likes quiet places like me, not far away from the National theater , so...More

    Thank Barbra1212
    Reviewed 19 February 2016 via mobile

    I booked a standard room for the weekend and to my pleasant surprise I was upgraded to a suite at same rate. To top it up, I found flowers n fruits awaiting! All staff are courteous, very friendly and it's like coming home! The food...More

    Thank kyomu25
    Reviewed 18 February 2016

    Yes this did annoy when one has to get out of car to walk through a security check after being in the country 11 days. The hotel though has every facility and amenity one would expect from a top class hotel worldwide. I could not...More

    Thank WingedPegasus
    Reviewed 13 February 2016

    Found at short notice, so we probably suffered rack rate prices. All human luxury is here with excellent service. Cursory security at entrance but there was some control. Deliberate service at reception desk, but we got there in the end! Room excellent, price of dinner...More

    Thank DavidFBristol
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 18 February 2016

    Its an absolute delight to read your review and we are very thrilled to hear that you loved our hotel as well as the facilities. We look forward to welcoming back soon for it will be our pleasure hosting you.

    Reviewed 13 February 2016 via mobile

    Stayed for 2 days. Lovely ambience and customer service. Food is amazing as well. Breakfast ha Sammy choices and a lovely option to sit outside. I would highly recommend anyone traveling to Kampala to stay at Serena. Rooms are big and very comfortable.

    Thank Adil1978
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 273 - US$ 398 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kampala
    • #2 Spa Hotel in Kampala
    • #2 Romantic Hotel in Kampala
    • #2 Luxury Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Agoda, Priceline and HotelQuickly so you can book your Kampala Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
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    Traveller (318)
    Room & Suite (102)
    Dining (43)
    Pool & Beach (25)
    Hotel & Grounds (193)
    Bathroom (17)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Temi A
    31 December 2016|
    AnswerShow all 5 answers
    Response from SerenaHotels | Property representative |
    Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
    0
    Votes
    Amy0202
    22 December 2015|
    AnswerShow all 5 answers
    Response from Ajei2000 | Reviewed this property |
    I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
    0
    Votes
    Room Tips
    "After you get back to your hotel room always check that your sliding glass door is locked properly."
    Read review
    "Always upper floors, always garden view - you can't go wrong with that choice!"
    Read review
    "I prefer upper floor rooms with garden view."
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    "All rooms are overlooking the pool and have a view of the city."
    Read review
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