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Kampala Serena Hotel

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Traveller (376)
Room & Suite (132)
Dining (52)
Overview
Kintu Road, Kampala 256 Uganda See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Reviews (749)
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702 results
Traveller rating
478
187
18
13
6
Traveller type
Time of year
LanguageEnglish
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478
187
18
13
6
Show reviews that mention
All reviews lakes restaurant leading hotels of the world the pearl five star hotel beautiful hotel east africa main gate business trip business center room service beautiful grounds busy city airport transfer breakfast buffet an oasis main restaurant rooms are spacious
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1 - 5 of 702 reviews
Reviewed yesterday

The serene environment at the hotel just gives a conducive space to the visitor for a total mind relaxation so as to concentrate on the purpose of your visitation. The services too are really good!!!!

Thank TraverseAfricaTours
Reviewed 1 week ago

Hotel was built in the late "naughties" (started 2006). Breathing all African culture and style. Hotel rooms are correct and bear all amenities of a 5 star hotel. I have never ever seen such a well equipped gym in any hotel I have previously visited....More

Thank AntonV432
Reviewed 2 weeks ago

I stayed at this hotel for six nights on a business trip. This a indeed a star hotel in every sense. The hotel is nested in a beautiful green garden which is well maintained. Check in was quite swift with no hustles at all. My...More

Thank Caspian C
Reviewed 3 weeks ago

The last time I stayed in Serena Kampala was in August 2018. It is a great hotel for a business traveler including a big gym, hearty breakfast, comfortable rooms, and a great service overall. I was especially touched by an offer from one of the...More

Thank Lshara
Reviewed 4 weeks ago

Was guest at Serena Kampala: Good rooms, very good food, staff somewhat obsequious but response to complaint in a positive manner. Clean and a very good ambiance. we had an high end room, nice and quiet, specious. Even Though I find Uganda a bit slow...More

Thank hle2018
Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 3 weeks ago

Dear Hle2018, Thank you very much for choosing the Kampala Serena Hotel as your preferred place of residence during your recent visit to Uganda and for taking the time to write such a thorough and rave review of our property and service! We are truly...More

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About
Description
An inspirational blend of 5-star polish and pan-African panache, this world-class hotel will showcase the cream of Ugandan culture while delivering the ultimate in personalized service, international More cuisine, social style and business reliability.Drawing its architectural inspiration from the abundance of Uganda's lakes and rivers, the hotel has been created around a central water theme, which manifests itself both in the extensive water gardens and in the hand-carved panels and shimmering mosaics with which it is decorated. The hotel has free wireless internet as well as international cuisine spiced up with an African cuisine served up at the stunning gourmet fine-dining restaurant, The Pearl of Africa Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
152
Price range
US$ 280 - US$ 488 (Based on Average Rates for a Standard Room)
Location
Uganda > Central Region > Kampala
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
152
Price range
US$ 280 - US$ 488 (Based on Average Rates for a Standard Room)
Location
Uganda > Central Region > Kampala
Photos
Traveller (376)
Room & Suite (132)
Dining (52)
Pool & Beach (26)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
Temi A
31 December 2016|
AnswerShow all 5 answers
Response from SerenaHotels | Property representative |
Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
0
Votes
Amy0202
22 December 2015|
AnswerShow all 5 answers
Response from Ajei2000 | Reviewed this property |
I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
0
Votes
Room Tips
"Enjoy the garden"
hle2018
4 weeks ago
Read review
"My recommendation will always be upper rooms with garden view"
Ajei2000
8 Aug 2018
Read review
"my room on the 6th floor was quiet and with a good view over the city."
Juanvv_13
26 Jul 2018
Read review
"higher floor have less noise"
gabriellW4743DL
8 Jun 2018
Read review
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