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Shangri-La Hotel Uganda Ltd.

39 reviews
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Traveller (10)
Room & Suite (13)
Dining (1)
Overview
  • Excellent12%
  • Very good48%
  • Average28%
  • Poor5%
  • Terrible7%
Travellers talk about
“quiet garden”(2 reviews)
“other hotels”(2 reviews)
“mosquito net”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
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Reviews (39)Write a Review
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1 - 5 of 35 reviews
Reviewed 27 September 2017

This hotel has the potential to be a real gem... but... Let me start with the positives - great location, very central; great service, with plentiful of staff trying to make your stay as comfy as possible; a charming building, a good Chinese restaurant nearby...More

Thank Mateo C
Reviewed 15 September 2017

on way back from Bwindi I was not sure where to stay... kampala or Entebbe. So this overnight break in Kampala was a last minute decision and I just landed at hotel, negotiated rate and checked in. Evening shift staff Mr Fred was very nice,...More

Thank SudhaGupta
Reviewed 23 May 2017

The hotel is quite basic in its facilities. I didn't check but I think its 3 stars or so. Nevertheless, the rooms provide all you need. I had a normal room on the 1st floor equipped with a proper bed, a desk, TV, AC and...More

Thank oscar j
Reviewed 25 November 2016

This was such a disappointment! I had booked the property as advertised with the pool, fitness center and good wifi on booking.com and when the driver picked me up he took me to their sister property Shangri-la Nyoni Gardens which had none of those things....More

Thank ladyswashbuckler
Response from shangri2013, Guest Relations Manager at Shangri-La Hotel Uganda Ltd.Responded 24 February 2017

We apologise for the poor arrangement, and not informing about the changes, failure to access the balcony, poor wifi was sorted and up graded and added another 2mbps. we do promise to improve and such incidences not to happen again, Fred

Reviewed 9 November 2016

Perfect hotel in a moderate price range. Good location in the city center. Excellent and abundant breakfast set in a pleasant quiet garden. We had a very good dinner at the restaurant. Staff is very nice.

Thank Lombardo009
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Airport Transportation
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 103 - US$ 119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in Kampala
Room types
Suites, Kitchenette
Details
Price range
US$ 103 - US$ 119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in Kampala
Room types
Suites, Kitchenette
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Traveller (10)
Room & Suite (13)
Dining (1)
Questions & Answers
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Room Tips
"Ask for room at the back (facing garden) if you want to sleep with windows open and need quietness"
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"upstairs rooms"
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"Can use all facilities of Kampala Club like gym, swimming, lawn tennis and other sport activities."
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"If you need Internet connection ask for rooms that are close to the router"
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