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Grand Imperial Hotel

71 reviews
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Traveller (32)
Room & Suite (6)
Dining (3)
Overview
  • Excellent5%
  • Very good21%
  • Average48%
  • Poor18%
  • Terrible8%
18 Sep 2017
“Below standard for 3 star hotel ”
2 Apr 2017
“Location Mostly”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (71)Write a Review
JPMiles / Payback Arrow
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JPMiles / Payback Arrow
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31 - 35 of 67 reviews
Reviewed 31 January 2014

The hotel has an old colonial charm over it. I stayed here for a night when I missed my flight because of heavy traffic in Kampala. The room I had was very large, but the double bed was too small for me (1m95) so I...More

Thank Geerlings
Response from imperialhotelsUG, Public Relations Manager at Grand Imperial HotelResponded 28 April 2015

We thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, and we apologize for the AC noise, and we apologize for not letting you know about the 5%...More

Reviewed 22 December 2013

As the other reviewers note this hotel is past its prime. Both the exterior and interior look tired. The front desk did not seemed to have gotten my reservation, done from their own website. I saw both the better rooms in the older wing and...More

Thank Zoglets
Response from imperialhotelsUG, Public Relations Manager at Grand Imperial HotelResponded 9 May 2015

Dear Zoglets, Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team, and...More

Reviewed 30 October 2013

This is the oldest hotel in Kampala and it shows... walking through the hallways makes you feel like you our going through the hallways of the Titanic... Everything screams old... that said it has a certain charm but definitely not worth the money they are...More

1  Thank Esteban B
Reviewed 2 September 2013

I stayed here multiple nights for meetings in Kampala. It's a good value relative to some of the other big hotels downtown. The rooms are very comfortable. The breakfast is quite good. Dinner is hard to deal with because of the nightly, really loud, live...More

1  Thank Jeff W
Response from imperialhotelsUG, Public Relations Manager at Grand Imperial HotelResponded 9 May 2015

Greetings Jeff, Thank you very much for taking the time to review our hotel. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. we’re glad you enjoyed your...More

Reviewed 30 August 2013

Stayed here for 3 nights with my family. We occupied three rooms in total. This hotel pinches pennies to the extreme. In spite of this, the rate is expensive. 100 usd. Rooms: toiletries were missing from rooms. My cousin didn't even get shampoo. We asked...More

2  Thank sweetangel7860
Response from imperialhotelsUG, Public Relations Manager at Grand Imperial HotelResponded 9 May 2015

Dear SweetAngle, Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team, and...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Breakfast included
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Details
Price range
US$ 106 - US$ 160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 106 - US$ 160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (32)
Room & Suite (6)
Dining (3)
Pool & Beach (1)
Questions & Answers
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Baagala S
25 October 2015|
Answer
Response from Teapot75 | Reviewed this property |
Sorry,but I have no idea....but think there are 3 or 4 floors...
0
Votes
Matahari78
21 June 2015|
AnswerShow all 2 answers
Response from Moodleprof | Reviewed this property |
Yes, but only if you're a guest :(
1
Vote
Room Tips
"I liked our room that was facing the Nile Avenue."
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"Pool facing rooms are quieter"
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"Better to stay away!"
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"Avoid the rooms near the restaurant/club area as they can be pretty noisy. Try the pool side rooms."
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