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Urban by CityBlue Kampala, Uganda

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Urban by CityBlue Kampala, Uganda
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96 Reviews from our TripAdvisor Community

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Showing 93: English reviews
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Kigali, Rwanda
Reviewed 5 weeks ago

I have stayed now several times in the hotel. Always the stays have been pleasant. Service is nice and personalised - once you are in. Food and drinks are in order. And the breakfast has improved over the years. Yet, I regret to note that reception staff is under instruction to extract full (advance) payments from the guest, even if...

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Thank FrankBakx
Reviewed 21 January 2017

Stayed there for two days and did not know what to expect, when arriving got a little bit worried, not your typical Hotel architecture, but once in the room, very impressed with cleanness, amenities and space of the room for the price paid. The restaurant is also a hit, simple but tasty, much better than Sheraton food for example. would...

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1Thank Djamel Z
Washington, District of Columbia, United States
Reviewed 16 January 2017 via mobile

My wife and I stayed at Urban by CityBlue with our 10 month old and enjoyed our visit. The rooms are very clean, spacious, and comfortable, the food good, and the rates fair. Our experience ended on a bad note as the staff forgot to charge us a dollar and change for extra chipati bread at breakfast and called our...

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Thank Adam104555
Reviewed 28 December 2016

This hotel is a hidden gem! The area of Kampala is Nakasero Hill and it is in a residential upscale area. there are 3 buildings 2-3 stories each that enclose a courtyard. The courtyard is where the pool and open air restaurant are located.

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Thank newtothesouth
Tranas, Sweden
Reviewed 19 December 2016

Had a great stay at this hotel in a quiet area, next to the Norwegian Embassy. The arranged airport pick up worked fine with Godfrey! Staff was friendly. Rooms were just fine with hot shower, great aircon and wifi. The pool area is nice to use after a hot day in Kampala. Breakfast and restaurant provided both quality and service....

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Thank Rickard C
Letchworth, United Kingdom
Reviewed 7 December 2016 via mobile

Really good size rooms with effective aircon, excellent wifi and large bathroom with decent shower. Good to with sports channels. Furniture plain and simple not serviceable. Comfortable bed. Freshly cooked breakfast to order. Bacon and eggs etc. Pretty good. Dining area outside next to small pool. Friendly courteous staff. I will be staying there again. Far superior to Mackinnon suites...

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1Thank billobe1
Reviewed 6 November 2016

We stay there every time. The staff, service, and food are all excellent. Helen the hotel manager goes above and beyond to make your stay happy. Thank you for always taking such good care of us. Top marks!

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Thank damiand10
Mumbai, India
Reviewed 22 October 2016

What an experience! Super bedrooms, well appointed bathrooms, super swimming pool, warm and cordial staff, amazing location near the centre of Kampala. This is an idyllic hotel which is about to open 21 new bedrooms and a conference room. Must see....

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Thank nadinenanji
Norwich, United Kingdom
Reviewed 11 October 2016 via mobile

I've stayed here twice on business trips and haven't been disappointed. Most rooms overlook a small pool in the courtyard. Too small for a decent swim, it nevertheless makes a nice place to sit beside when eating in the open sided restaurant. Service is attentive. If you get tired of the menu there's another hotel with an Indian menu just...

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Thank Mark J
Reviewed 16 August 2016

The hotel building and grounds lack any real character. The pool area is small and looked on directly by the whole hotel and restaurant. Which means the pool area is not the kind of place where you can relax in a bikini. The food was fine but all European/western, which was disappointing as we were hoping to have a taste...

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Thank Brewsker
City_Blue_Hotel, Public Relations Manager at Urban by CityBlue Kampala, Uganda, responded to this review

Dear Brewsker, We are wholeheartedly sorry to see your review and wish to extend our deepest apologies. Although we know that it will not assist in changing your time, we do wish to say that we have now put in place strict noise guidelines for the team that events should not be allowed to cause disturbance in this way. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Urban by CityBlue Kampala, Uganda

Address: 22, Akii Bua Road, Kampala, Uganda (Formerly Mamba Point Guesthouse)
Region: Uganda > Central Region > Kampala
Price Range: ₹ 9,092 - ₹ 14,641 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Urban by CityBlue Kampala, Uganda 4*
Number of rooms: 6
Reservation Options:
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Also Known As:
Mamba Point Guesthouse Hotel Kampala
Hotel Style:
#11 Luxury Hotel in Kampala
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Questions & Answers

Here's what travellers have asked, with answers from Urban by CityBlue Kampala, Uganda staff and other travellers.
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Questions? Get answers from Urban by CityBlue Kampala, Uganda staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A new wing has been recently added. Electricity seems to be more assured at this wing”
 of 5 bubbles FrankBakx, 22 Jan 2017 | Read review
“I recommend the new wing rooms, second or third floor, with a courtyard view”
 of 5 bubbles newtothesouth, 28 Dec 2016 | Read review
“New building, high floor”
 of 5 bubbles RickardC_12, 19 Dec 2016 | Read review
“Ask for a new room if possible, but they are all very good!”
 of 5 bubbles damiand10, 5 Nov 2016 | Read review
“Ask for the poolside rooms for a good deal”
 of 5 bubbles nadinenanji, 22 Oct 2016 | Read review
5 of 5