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04/06/2017 05/06/2017
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    Sheraton Kampala Hotel

    Ternan Avenue, Kampala, Uganda
    Save
    Savings alert: 16% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 350
          US$ 217
          Great Deal
          US$ 238
          US$ 238
          Traveller (202)
          Room & Suite (44)
          Dining (39)
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          Overview
          • Excellent14%
          • Very good39%
          • Average28%
          • Poor11%
          • Terrible5%
          Travellers talk about
          “equator bar” (8 reviews)
          “bit dated” (9 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Babysitting
          4.0 Star Hotel
          All hotel details
          Kampala Serena Hotel
          628 reviews
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          50
          Reviews
          Traveller rating
          Traveller type
          Time of year
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          Reviewed 8 July 2015 via mobile

          I have been to the Hotel on three occasions. On all three occasions I have had a bad experience. However, the staff took care of the complaints immediately. The transfer from the airport to the Hotel and back was prompt. Kampala is one of the...More

          Helpful?
          Response from Tendo L, Public Relations Manager at Sheraton Kampala Hotel

          Dear valued guest, Thank you for sharing your feedback with us, we sincerely regret the instances where the service was not up to the expected levels however appreciate you noting the staff responsiveness to your complaint. Thank you for making Sheraton Kampala your hotel of...More

          Reviewed 30 June 2015

          A good hotel in good location in cbd of Kampala. Good variety of restaurants very helpful staff and good quality rooms. Traffic in Kampala is a real nightmare. Taxis art plentiful and cheaper than the hotel transport.More

          Helpful?
          Response from Tendo L, Public Relations Manager at Sheraton Kampala Hotel

          Dear valued guest, We would like to thank you for taking the time to share your positive review and we are pleased to have been able to make your stay a pleasurable one. We look forward to hosting you on your next visit and hope...More

          Reviewed 30 June 2015

          This is one of the better hotels that I have stayed in in Kampala. A few excellent points: the grounds and the facilities (restaurants, gym) as well as the service of the reception staff is worth mentioning. One staff member went out of their way...More

          Helpful?
          Response from Tendo L, Public Relations Manager at Sheraton Kampala Hotel

          Dear guest, Thank you for your for sharing your feedback with us regarding your stay at the Sheraton Kampala, the positive comments are greatly appreciated and your concerns have also been noted. Some rooms have a more classic design and a lot of the rooms...More

          Reviewed 30 June 2015

          Pretty grounds, lovely staff and great food. Bar service very slow however (40 minutes to get a drink) and while the rooms are fairly comfortable (albeit in need of a revamp), the bathrooms not great - small and awkward. No hot water for first day...More

          Helpful?
          Response from Tendo L, Public Relations Manager at Sheraton Kampala Hotel

          Dear guest, We value and appreciate your feedback and thank you for taking the time to share your experience with us. The hot water situation has been rectified and we sincerely apologize for the inconvenience caused during the down time. Thank you for the positive...More

          Reviewed 25 June 2015

          I've stayed here 10+ times and its always been in one of the refurbished rooms (club or executive and the experience has been good. Been unlucky this time round to be assigned an old unrefurbished room and with the hotel at full occupancy nothing much...More

          Helpful?
          Response from Tendo L, Public Relations Manager at Sheraton Kampala Hotel

          Dear Valued Guest, The management greatly appreciates your long time commitment to the Sheraton Kampala Hotel, it is evident however that this time your stay was not up to the expected standards and we sincerely apologize for this. I would like to assure you and...More

          Kampala Serena Hotel
          628 reviews
          #2 of 101 hotels in Kampala
           
          Speke Hotel
          320 reviews
          #6 of 101 hotels in Kampala
           
          Protea Hotel Kampala
          220 reviews
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          Speke Resort and Conference Centre
          499 reviews
          #3 of 101 hotels in Kampala
           
          About
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Business Centre with Internet Access
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Children Activities (Kid / Family Friendly)
          • Self-Serve Laundry
          • Babysitting
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Tennis Court
          Details
          • Price range
          • US$ 213 - US$ 346 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Spa Hotel in Kampala
          • #9 Luxury Hotel in Kampala
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 236
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Starwood EMEA, Hotwire, Priceline, Jovago.com, Agoda, Cheap Tickets, Cancelon, TripOnline SA and HotelQuickly so you can book your Sheraton Kampala Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Uganda >
          • Central Region >
          • Kampala
          • Also Known As
          • Sheraton Kampala ,
          • Kampala Sheraton
          Add Photo Photos
          Traveller (202)
          Room & Suite (44)
          Dining (39)
          Pool & Beach (3)
          Hotel & Grounds (135)
          Bathroom (8)
          Business Centre & Event Rooms (7)
          Nearby
          Shangri-La Hotel Uganda Ltd.
          36 reviews
          .12 km away
           
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          .19 km away
           
          Mosa Court Suites
          66 reviews
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          Hotel Ruch
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          .21 km away
           
          Nearby Restaurants
          The Lakes Restaurant
          43 reviews
          .52 km away
          Seven Seas at Sheraton Kampala
          62 reviews
          .09 km away
          Cafe Pap
          101 reviews
          .52 km away
          Cafe Bravo
          27 reviews
          .43 km away
          Nearby Attractions
          Independence Monument
          77 reviews
          .21 km away
          Mayfair Casino & Club
          17 reviews
          .85 km away
          Gorilla Bookings
          5 reviews
          .74 km away
          Kampala Walking Tours
          245 reviews
          .81 km away
          Questions & AnswersAsk a question
          paxkalipinde
          I want to know your prices converted to us dollars
          8 September 2015|
          Answer Show all 2 answers
          Response from tjsmart | Reviewed this property |
          It varies depending on the exchange rate for the period, but between $150 - $190 USD
          0
          Votes
          LaurieLucas
          We will be adopting in Kampala and were told to look into your constellation apartments. Could you tell me how much they are for a month and what amenities are included?
          29 April 2015|
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          Igor715
          Розетки в номерах английские, правда внизу у консьержа можно взять переходник
          1 July 2015|
          What is your answer?
          Posting guidelines
          Submit
          Room Tips
          "Ask for room in A wing or rooms that face off the city center in B wing."
          Read review
          "Some rooms have shower and tub, others only a shower. Best to specify when booking and/or checking in."
          Read review
          "at reception only"
          Read review
          "Get a high level room"
          Read review
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