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All reviews great hotel mosaic restaurant golf course front office team summit restaurant brand spanking new extra mile to make week period guest relations the heart of the city top floor buffet lunch doing business great business great room reception staff are modern hotel
We noticed this new, 10 storey business hotel, whilst passing, so called in and asked to be shown round, which we were.
It’s very pleasant inside but it’s a huge place. I don’t know how they can fill it. As it was Christmas, the place...More
Date of stay: December 2018
Response from Tendo L, Public Relations Manager at Golden Tulip Canaan Kampala HotelResponded 1 week ago
This feedback is greatly appreciated. You raised several issues which are of great concern to the entire management team.
We value your insight and candid remarks however also regret the unfortunate experience you had with us.
If you have any other ideas on...More
Good hotel with good amenities and food . The rooms are super clean and well kept , they could improve the training of the waiting staff at the lounge and room service though. Most have no clue of what you order from them and either...More
Date of stay: January 2018
Response from Tendo L, Public Relations Manager at Golden Tulip Canaan Kampala HotelResponded 24 January 2018
Thank you for your super review, it is great to hear that you enjoyed your stay at the Golden Tulip Canaan Kampala. Your remark regarding the product knowledge is noted and we are continuously working with the service team to improve their communication...More
I had a dinner at the lounge restaurant top of the hotel. Very good food: lamb with pistachios crust. Chocolate dessert, good Shiraz from South Africa and great service. The night before I had terrible dinner at my hotel restaurant; I liked to improve my...More
4 star hotel with 5 star luxury - loved the stay! Great rooms with top class amenities - they've thought of almost every personal bathroom detail! Excellent conferencing facilities, great gym, sauna, steam-room and spa. Very nice meals. Very friendly staff and managers (though kitchen...More
As hotels are not cheap at all in Kampala, Golden Tulip was a pretty good choice, the staff was as smiley and helpful as it gets. Had no problems with the room or anything.
The food was just ok and not so good and so...More
Golden Tulip Canaan Kampala is located in the heart of Kampala CBD and is overlooking the glorious Kampala Golf Course. The hotel boasts of wonderful views of the city or the golf course from all rooms. Less
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